

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 15880 Orange Blvd, Loxahatchee Groves, FL 33470
Phone: (561) 791-8591
Menu Photos
Order and Reservations
Order: Order online
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Related Web Results
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Reviews
With that being said, I actually don’t rate the restaurant a one star but the service of the young man who was at the drive-through (first window) on August 13, 2025 at around 9:10 PM was below par. If I were a manager and witnessed the interaction, I would have him removed from the drive-through window. (The young man at second window was very polite – greeted me, handed me my food and wished me a great rest of my night).
I have empathy for workers who are in the fast food industry because it’s not an easy field. This is the first time I’m seeing this employee so I don’t know if he’s new or a transfer, but he needs more training.
Loxahatchee has an issue with phone service. I’m trying to load one of the coupons and it’s not loading in time for me to give the code at the order screen. I have connected to the establishments Wi-Fi before And that also is not much help from outside of the actual building. I’m aware that it’s easier to give the code at the order screen then it is at the window, but if the code is not loading in time, I give the code at the window when I go to pay.
I don’t appreciate an employee TRYING To reprimand me about when I need to give him my code when the code won’t load due to circumstances out of his control and my control and telling me that next time, I can’t get my order if I don’t give him my code at the order screen. I don’t think corporate would appreciate hearing that either. Every other worker in the drive-through is usually empathic when the codes don’t load because they know the service is not that good but for whatever reason this one wanted to argue and trust me, I had time. He offered ZERO solution when I asked him what he wanted me to do if there’s not service and the wifi isn’t working.
I’m going to chuck up this experience to the fact that he was overwhelmed because he wasn’t even taking the orders in the drive-through based on who came first/alternating lanes. He skipped over a couple of people in my lane to keep taking the orders from one side so that makes me think that he was having a hard time with the amount of orders coming in. Maybe have a different person in the drive thru or have a second person taking orders to help. In the meantime he needs to tone it down and check his attitude. Needless to say, I won’t be returning anytime soon.