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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 4301 N Pine Island Rd, Sunrise, FL 33351
Phone: (954) 572-1911
Menu Photos
Order and Reservations
Order: Order online
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Reviews
cheating incallofduty
Skinny lady at the front windows disrespected me. All I did was smile and wait patiently for my food. I said nothing. NOTHING! She said “give me one second!! Oh my gosh!” With a disgusted lookong face. What did I do wrong to upset this lady? What kind of customer service am I receiving from this? Is this how you trained someone? To be so upset and mean?
… moreRay Bannister
The only three reasons that I am giving a 4-star is because:
1. This is the very first McDonald’s that I’ve visited multiple times, and the attitude of the drive-thru gentleman who always happens to service attitude never changes. His name I just found out today is Garfield, and he keeps a positive energy, which I found to be very consistent with every visit that I can recall.
2. The lady who gives the food at the end. I don’t recall her name, but she’s always nice.
3. This 3rd reason is for the 4-star review. I have never stepped foot inside this place, so I am unaware of the cleanliness and the service provided. I can only rate my drive-thru experience.
… more1. This is the very first McDonald’s that I’ve visited multiple times, and the attitude of the drive-thru gentleman who always happens to service attitude never changes. His name I just found out today is Garfield, and he keeps a positive energy, which I found to be very consistent with every visit that I can recall.
2. The lady who gives the food at the end. I don’t recall her name, but she’s always nice.
3. This 3rd reason is for the 4-star review. I have never stepped foot inside this place, so I am unaware of the cleanliness and the service provided. I can only rate my drive-thru experience.
David
Best McDonald’s to go to after seeing a movie. Service is good, but don’t expect to strike up memorable conversations (theyre just doing their jobs, better to just let em focus). Foods not all that but for McDonald’s standards, it’s pretty good. Rarely ever had my order be incorrect/messed up, so thats a bonus.
… moreChristina Reyes
Some lady had the drive thru line backed up. Refused to park to wait for her food. Ok cool. Not the employees fault people are entitled. However we sat there for 15 minutes before we decided to just back out of the line and go inside to receive our meal. It was a hassle inside but the gentleman was very kind and handed me my order even made sure I had my sauces. However when I got home I realized I was missing all my nuggets. So I called for a refund. The lady said I needed to return to the store to get a refund. I asked her “so after I sat behind that woman for 15 minutes and just went inside for my food. You didn’t make it right and I have to come back?” She said yes cause that’s not her fault. I said what’s not your fault? And she hung up. If you’re gonna inconvenience people (your fault or not) you should at least be more graceful when correcting mistakes.
… moreBryan De Erbiti
Hardworking (amazing work!), very nice, sweet, and attentive (awesome customer service!), is all I can describe for Tahani. God bless her and really hope she gets a raise ASAP
… moreFrida Zavala
Excellent service through the drive thru by Hazel! She was so so kind and the food was awesome
… moreYisel Alfonso
Extremely disappointing experience at this McDonald’s.
I visited with two children and ordered three meals (two Happy Meals and one combo for myself). None of the meals came with any sauces. When I asked for Ranch and BBQ, the employee spoke to me with a very rude attitude, making faces and using a disrespectful tone. She insisted I had to pay for extra sauces, even though my order was clearly for three people and I had only received two sauces. When I asked to speak to the manager, another woman came over acting as if she was in charge. She did not greet me, did not listen to my explanation, and did not apologize. She whispered something to the employee and handed her a random sauce — not the one I asked for. The employee then came back with more attitude and said, “This is what she gave me.”
Later, I approached the actual manager, who was polite, surprised, and professional. He confirmed that:
• my meals should have included sauces,
• what happened should not have happened,
• everything is clearly recorded on the cameras,
• and the woman who acted like a manager is NOT a manager.
So not only was I treated poorly, but the staff also lied to me and misrepresented their roles. That is unacceptable.
As a mother visiting with young children, I felt disrespected and mistreated for no reason. This location needs serious attention to customer service and staff behavior.
… moreI visited with two children and ordered three meals (two Happy Meals and one combo for myself). None of the meals came with any sauces. When I asked for Ranch and BBQ, the employee spoke to me with a very rude attitude, making faces and using a disrespectful tone. She insisted I had to pay for extra sauces, even though my order was clearly for three people and I had only received two sauces. When I asked to speak to the manager, another woman came over acting as if she was in charge. She did not greet me, did not listen to my explanation, and did not apologize. She whispered something to the employee and handed her a random sauce — not the one I asked for. The employee then came back with more attitude and said, “This is what she gave me.”
Later, I approached the actual manager, who was polite, surprised, and professional. He confirmed that:
• my meals should have included sauces,
• what happened should not have happened,
• everything is clearly recorded on the cameras,
• and the woman who acted like a manager is NOT a manager.
So not only was I treated poorly, but the staff also lied to me and misrepresented their roles. That is unacceptable.
As a mother visiting with young children, I felt disrespected and mistreated for no reason. This location needs serious attention to customer service and staff behavior.
Michael Perry
Awful experience — Gave my order code to the lady in the drive thru 3 times. She was not paying attention, having a bad day or something but she finally told me to go inside. I go inside wait while I see employees just standing around running around looking busy, but no one acknowledges me which they never do in McDonald’s finally, the manager barks at me. What can I help you with and I told him that they told me to come inside from the drive-through he runs around says something about not giving them the code. I told him I gave the lady the code 3 times and she told me to come inside. I said cancel the order. You’ve made me 10 minutes late. He starts tobark back at me something I said no no that’s all. This has been a terrible experience.
… moreImran Khan
Worst customer service and messed up my order giving me 2 cheeseburger burgers instead of double cheeseburgers. I recommend not going to this McDonalds EVER! Also as show in picture the burger is stall and old, asked for no pickles on one of them guess what… got no pickles on both. Please McDonald’s hire better people.
… moreDivine Gonzalez
Every time I order These folks work hard and fast to get my food in and out!! The food is always hot and delicious.
… more