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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1300 N Ferdon Blvd, Crestview, FL 32536
Phone: (850) 423-7755
Order and Reservations
Order: Order online
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Reviews
Steven Moore
I ordered two cheeseburger no pickle extra onion. I don’t even want extra onion but I find that the normal amount of onions they put on their burger is like 3 or 4 tiny little pieces. So I order extra onions to hopefully get an actual helping of onions of the burger. I get my food and I check it and sure enough, no onions on either burger. So I go inside and politely ask them to correct it. It takes them so long to remake two cheeseburgers that the rest of my food is ice cold by the time I get to it. Here’s where I messed up. I didn’t check the corrected order. I just assumed they were competent enough that they wouldn’t mess it up two times in a row. Boy was I wrong. The first burger did indeed have extra onions, the second one though still didn’t have any onions on it. How do you mess it up twice? How can you possible be that incompetent? And to be clear, this isn’t the only bad experience I had here, every experience here is bad. They have about a 2% success rate on getting my order correct, and every employee is rude and unapproachable, and they all ignore you and it takes forever even when there’s virtually no one else there.
Edit*** went back and ordered a regular cheeseburger, and seriously, it’s like these people are literally incapable of putting onions on a burger. The picture is from a completely different visit then the visit I left the review on. I thought maybe if I just order a regular cheeseburger no editing, maybe they’d put onions on it. Nope. They lack this critical ability.
… moreEdit*** went back and ordered a regular cheeseburger, and seriously, it’s like these people are literally incapable of putting onions on a burger. The picture is from a completely different visit then the visit I left the review on. I thought maybe if I just order a regular cheeseburger no editing, maybe they’d put onions on it. Nope. They lack this critical ability.
Elaina Parker
If I could give no stars then I would because that’s what this place and the other one in Crestview deserves. None of the employees are nice or welcoming they always walk past you at the counter like you don’t even exist. No one smiles they are all miserable to be working here. They all need to go find other jobs. This is coming from someone who works in the service industry and I pride myself in my customer service and how I treat my guests.
… moreFreyja Beauchamp
ZERO stars. I placed my order at 1:08pm on 5 Dec 2025. It was 40 nuggets for my kids. I was asked to pull forward to the #1 parking spot to wait for the nuggets to be made.
At 1:31pm I finally called inside to find out if my food was coming, the snotty manager said that someone had already taken it out and another customer claimed my food…. radio silence, like she expected me to leave.
“Can I have my food, that I paid for?” was my question.
“Sure…. I’ll get that out to you, that’s what I just said….”
No, you actually didn’t. Your runner saunters around like there’s no hurry at lunch and then screws up and gives food to a customer that they didn’t pay for and now you’re getting an attitude with me?
To the owners, don’t reply with a link to go to another site to do more than I’m already doing now… hold your incompetent manager and runner accountable.
… moreAt 1:31pm I finally called inside to find out if my food was coming, the snotty manager said that someone had already taken it out and another customer claimed my food…. radio silence, like she expected me to leave.
“Can I have my food, that I paid for?” was my question.
“Sure…. I’ll get that out to you, that’s what I just said….”
No, you actually didn’t. Your runner saunters around like there’s no hurry at lunch and then screws up and gives food to a customer that they didn’t pay for and now you’re getting an attitude with me?
To the owners, don’t reply with a link to go to another site to do more than I’m already doing now… hold your incompetent manager and runner accountable.
CC Wilkie
I pulled up at 10:30 pm to order food from here and give them my business, however, one of the staff seen that I was parking and quickly locked the door. The sign on the door says the dining room closes at 11:00 pm. I was going to order to go as my work vehicle is too tall to fit through their drive through which is open until 12:00 am. If you don’t want to follow your policy that fine, at least take down the height restriction for the drive thru. Very unprofessional and that employee needs to be let go. I do not recommend eating at the McDonalds in N Crestview. They take too long getting food out and the professionalism is very poor.
… moreAlesia Miller
Good grief. How hard is it to follow directions and make the order on the screen? I ordered delivery and thought I was going to enjoy takeout for dinner but to my surprise – I wasted money on food I can’t eat because employees won’t read. How exactly do you put a sticker on a wrapper for double hamburgers with no onion and pickle – but decide to make fully loaded double cheeseburgers? Incompetent!
… morematte black
i don’t leave reviews but this is absolutely ridiculous. i worked at a McDonald’s in the area during highschool so before anyone says anything, i KNOW how it is. my boyfriend and i just sat in line in the second lane for four cars. there were two women who kept coming through the speaker saying “we’re so sorry just a moment” while they take every other car’s order and only after the fourth car when my boyfriend finally said that this was ridiculous did they try to take our order. there were three other cars in the lane behind us and every car that pulled into the first lane was taken care of INSTANTLY. it’s as easy as clicking one or two on the headset to chose the lane to take the order. being busy is not an excuse for poor customer service, if anything that’s when your customer service should be top notch. we prefer to go to this mcdonalds (by the highschool) because it’s usually the best but the service tonight was unbelievable. literally sat there for over 8 minutes waiting to order while, like i said four other cars were serviced with their orders popping up on our screen. yall need to get your staff in order seriously, those girls were giggling behind the soaker rather than actually doing their job. i get it’s mcdonald’s, but the service we received tonight was awful.
… moreniktonsmom ****
The manager was hollering at the high school kids right after school to leave or order. I thought McDonald’s was a kid friendly place. Sometimes it takes kids a little longer to get money from their parents to send money to their children. Patience, if she doesn’t like kids then maybe find a difference place to work. I will not spend my money here anymore.
… moreBarbara Balcirak-Graves
We stopped in to grab a snack and our service was amazing! The place was clean, the employees were working so hard. Me and my daughter had blisters from walking and the manager gave us some bandaids with a smile on her face. Thank you so much!!
… morecourtney ohm
I use to never do reviews, but I’ve been starting to because something needs to change. This is the only McDonald’s close to home unfortunately. I want to start off they are slow as hell, get your order wrong most of the time. As a regular you would think they would keep up with their main customers but they don’t care. Every single time getting an order through drive thru we are pulled forward or into the waiting numbers lane. The problem is they clear out their screens to save their numbers from going up instead getting the orders out timely and correct. This will now make over 5 times I’ve had to go inside to pick up my own drive thru order and it could be as simple as a damn drink. And even then they say what was your order and they can’t find it cause they lost the receipt from clearing off screen. And even then they look at you and speak to you rude like you can wait a Mcminute when you been waiting over 40 minutes for a drive thru small order. I’m not making this up. It’s becoming more and more of a problem every day. Where is the management? Who are training these kids? They need new owners. And people who care about their business and customers.
… morelola
i come here to sit and eat a snack before i go home from school, i am one of the few teenagers that go here that doesn’t yell, act a fool, steal others food, or vape in the store. keep that noted.
i had ordered a vanilla shake with ice cream and had asked for a cup for the ice cream — and i had been disrespected by the lady that looks real stressed out. she was giving me an attitude for no reason? just because i asked for a cup? but then they’ll complain about the teenagers infront of their faces (i mean the ones that don’t do anything) and wonder why they don’t enjoy the service :/ some staff is very nice, but don’t complain about a customer group that pays for food to their faces. it won’t get you anywhere
… morei had ordered a vanilla shake with ice cream and had asked for a cup for the ice cream — and i had been disrespected by the lady that looks real stressed out. she was giving me an attitude for no reason? just because i asked for a cup? but then they’ll complain about the teenagers infront of their faces (i mean the ones that don’t do anything) and wonder why they don’t enjoy the service :/ some staff is very nice, but don’t complain about a customer group that pays for food to their faces. it won’t get you anywhere