

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1376 W International Speedway Blvd, Daytona Beach, FL 32114
Phone: (386) 257-2515
Menu Photos
Order and Reservations
Order: Order online
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Reviews
The interaction at the window was unusually dismissive and unprofessional. The attitude alone made me question the care and integrity that went into preparing the order. While I have no proof of any wrongdoing, the experience left me with serious concerns about food handling and customer service standards at this location.
Customer trust is everything in the restaurant industry. When professionalism and courtesy are absent, it naturally raises doubts about what happens behind the counter. That should never be the case. I am not eating what they gave me
As a customer, you expect basic courtesy and respect, but that was completely lacking. Watching staff be spoken to harshly also made it clear that the workplace atmosphere is not positive. Management sets the tone for a business, and unfortunately, this experience reflected very poorly on the location. I hope upper management at McDonald’s addresses this, because no customer or employee should have to deal with that kind of behavior.
What they meant to ask was “Didn’t you already get your order?” cause the register said it was picked up cause yall gave it away to someone 10 mins before I pulled up!!
So recap of my experience:
They give my food away to other people and charge me for it and it takes 3 people AT McDonalds to not understand they gave my food to someone else and then told me they can’t remake it cause breakfast is over cause it’s 25 minutes later when they realize you’re telling them you didn’t get your food and they obviously gave it to the wrong person- and the female manager tells you that since you didn’t pick up your order it will be refunded…you think the app knows that the wrong person picked up my order???? NO THAT’S WHY I ASKED FOR A REFUND BUT YOU STILL DIDN’T GET IT! I SPOKE TO 3 PEOPLE AND NOT ONE OF YOU COULD FIGURE THIS OUT???
I then had make 3 phone calls to corporate, and now I have to wait another 3-5 days to get my money back and I’m still out 4500 points- or does that take 3-5 business days too???
It’s sad when McDonald’s is that hard for you all. Maybe try returning shopping carts, or picking up trash on the road ways. Not handling money you clearly think grows on trees for everyone besides you managers. How dare the owner of this store put brain dead people in customer care- even the manager thought I’d get an automatic refund because I didn’t get my food because it was given to someone else.
Sad sad manager of this store. She should be replaced. This store is not running well at all. That day they also had someone sitting at the speaker for 10 minutes and everyone had to get out of line and get into the one on the right which is what caused the long wait to get my food in the first place.
Make sure they have knowledge about how to treat people/ customers. Please and thank you.
Update: I just came back for another order for a different DoorDash customer and I waited over 6 minutes for the order to even be prepared and they didn’t start packaging it until I walked in and then I had to wait for the fish sandwich and not one employee acknowledged me; not even the rude manager lady that was there earlier