McDonald’s

  3.5 – 709 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 30041

Hours

Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM
Saturday5 AM–11 PM
Sunday5 AM–11 PM

Address and Contact Information

Address: 1635 Buford Hwy, Cumming, GA 30041

Phone: (770) 889-9500

Website: https://www.mcdonalds.com/us/en-us/location/GA/CUMMING/1635-BUFORD-HIGHWAY/33171.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Robert Orange
I pulled up to the Drive-thru at 11:36 pm, and asked I could get a #3 no cheese (Double Quarter Pounder) Large with well-done French Fries, and a Coca-Cola? They indicated “Yes”, and asked if I wanted anything else? So, I like excellent customer service and a well timed upsell. I add a Big Mac and a Large Dr.Pepper. I paid, and was so amazed they had to remind me to pull up to the next window. A few minutes passed, and the young lady mentioned that they decided to cook everything fresh, and hoped I didn’t mind? I thank her, they were extremely thoughtful, and considering they were scheduled to close at 11:45 pm. Amazing customer focus, obviously, I and my family member will be back, often. I exceeded all expectations, and I needed to spread the work, they deserve for customers to know about that s and help spread the word. I also ordered their two Apple pie deal, and discovered after I got home, they had slipped in a chocolate pie also…..Bonus gift!
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Alexis Sommers
Always been friendly service every time I go, like the people working there want to be there. They always go the extra mile to make sure my order is exactly what I ordered. As well as the food always tastes like it was just made, as well as the iced caramel latte, hits every time.
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Josheal Reichmann
What makes something good?

Well, whether it is the overall experience of something. Or perhaps the emotions ascertain are ultimately satiated. I experience this at McDonald’s™ of Buford Highway.

While the wait times are can be nearly insufficient, it is easy to undermine when the product and service compensates for it.

The energy of McDonald’s™ of Buford Highway is supple and easy-going. So, I was allocate a nearly perfect score to this location.

I thank the employees of this establishment, and I can only hope it remains [] way.
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Michael Brown
I ordered in the app. I’ve been in the drive thru for almost 45 minutes. This is insane. FTP

Edit: just over 45 minutes. I got to the window and they were out of what I ordered. They refunded me the wrong amount then had to do a second refund. This is my worst fast food experience ever.
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Junior martinez
Go to any other Mc besides this one. They make you wast your money and time. No one can read a screen for 3 items and then get made because you were told that you are wrong. And still didn’t even get my food after all that.
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Vincent Demsky
I ordered frappes through the app, but when I arrived, they said the machine was not working. I told them that was fine and asked the cashier for a refund. The cashier said, “Hold on a moment,” and disappeared. After a few minutes, they came back with another employee.

This employee told me, “You can’t have a refund but you can have something else.” I said, “I don’t want anything else. We just like the frappes. Just a refund is fine.” The employee said, “You will have to get a refund in the app.” I told them, “There’s not an option to get a refund in the app.” They shrugged and said, “I can’t give you a refund. You have to request it in the app.” I said again, “But there’s no option for a refund in the app.” They shrugged again and said, “I can’t help you.”

I said, “Am I supposed to just leave and you guys keep my money and I get nothing?” The employee said, “I can’t give you a refund. Just something else.” I said once again, “I don’t want anything else. I just want a refund. I haven’t gotten anything for the money I paid. Am I just supposed to leave? There’s no option in the app for a refund. I don’t have a way to do anything.” They shrugged again.

I asked for the manager, and they said, “I am the manager.” I said, “You are the manager and you don’t know how to do a refund?” They said, “You have to do it in the app. I can’t help you.” (At this point, it’s important to understand that there is absolutely no option to get a refund in the app—I even confirmed this afterward on the McDonald’s site.) So I said again, “I’m just supposed to leave and you guys keep my money and I have nothing?” They shrugged again and said, “Yes, I can’t help you. I can give you something else.” Then this employee/manager just walked off while I was trying to talk to them.

At this point, I was sitting there with the cashier, looking through the app, trying to figure out what to do. The cashier suddenly said, “You know, since we have a receipt printed out here, I don’t know why we can’t just give you a refund using this receipt?” He took the receipt over to the other employee and, sure enough, about five minutes later they came back to the window with a refund.

Unbelievable. The cashier solved the problem, but the “manager” was absolutely terrible. By far the worst customer service I’ve ever experienced in my years. The good news is McDonald’s is fundamentally unhealthy, and with this type of service, now I have two reasons to never go there again.
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Tommy Miranda
Yesterday, I was having a not so great day. I was not planning to eat breakfast but I did. When I placed my order there was a lot of noise outside and the employee taking my order couldn’t hear me well.
We tried a couple of times. He showed me patience, lots of patience and kindness. I wanted to thank him in person, but I was on a call. That is why I stopping here today to say THANK YOU. You made my day better after that moment. I believe his name was David. An older guy. Hopefully that was his name.
Date:
9/17/25
7:27 AM
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Greg Pegan
We visited this place first thing in the morning. It was super clean. Bathrooms were super clean, no lines, quick service, ordered off of the special menus plus coffee and small orange juice. sausage egg McMuffins were done perfectly.
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Emma
I never thought I’d give a review for this but the people were so kind to me when I ordered cheeseburger for my dog for her birthday: they wished her a happy birthday and even gave her a pup cup. Very friendly staff, no wait and fresh food. #1 McDonald’s location in my book!
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C C
This is my local McDonald’s and the food is prepared well and staff have always been great to me. I’ve been going here for a few years and have never had a problem including when another customer took my food by mistake.
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