Brittany Shaw-Brown
I hadn’t had Mcdonalds in almost 2 years, and after this visit…I see why. I ordered a combo meal and a extra fry for pickup at 8:35. I arrived for it at 8:45, checking in on the way. After 15 minutes of waiting at the pickup counter, nobody spoke to me until 9 to let me know they’re just starting to make my order. I got my food about 5 minutes later. I was over it at that point. I was hoping that they at least took care of me, and my food was good. My spicy Chicken Deluxe only had 1 tomato that looked like it was dipped in the sauce and put on the chicken, cause that was the only sauce and topping I got. My Big Mac got all the lettuce and was improperly made; 2 patties on one layer and a sauce sandwich on the bottom. I didn’t even bother eating the spicy Chicken Deluxe. I was highly disappointed. I ordered again and was missing my extra order of fries. Let’s just say I’m done with McDonald’s for a while…unless I’m redeeming my rewards. Even tho I don’t really order here, I frequent this location often. The wait times are ridiculous, but I do see that they are usually understaffed and frequently overran with customers. It unfortunately does reflect on their interactions with customers, seeming unhelpful and unprofessional. A typical review I would’ve gave them 1 star, but being that I see how hard they work…I gave 3.
… moreNina Carroll
We pulled up to pump gas and order inside and 3 of us, stood at the register for almost 10minutes waiting for the 2 women to come over and not once did they bother to come help us. Apparently if they have machines inside you are expected to use those … but we pay with cash when we travel so since no one wanted to help us we drove next door to Wendy’s. Where they happily assisted us right away. Very rude. Bad business. Why are you paying people if they aren’t even going to help? Monday evening at 6:30pm. Smh
… moreBruce InCharlotte
This was a solid stop just off the highway, and I made it early enough to enjoy an Egg McMuffin with my coffee. There’s something pleasant about settling into a corner table, placing the order on the app, and having the meal brought over, almost like a low‑key sit down restaurant without any of the fuss.
The dining room was reasonably tidy and my table was clean. I walked over to the condiment and soda station to drop a few ice cubes into my coffee so it would cool down enough to drink, a small ritual that always makes the morning feel a little more manageable.
The breakfast sandwich was put together correctly and still hot. The hash brown wasn’t quite as warm and was a bit underdone, but with some ketchup (which I had to go request at the counter) it all came together well enough.
Not terrible and not the best, just a decent McDonald’s when you need one.
… moreBrooke Henry
The nicest most honest bunch! Food was good. It was super clean. It was a long day and I left my purse in the restaurant. They kept it safe and returned it to me. I was so thankful for that!
… morerobert kelley
Dear Management,
I am writing to formally report an incident that occurred at your establishment on March 3rd, 2026, at approximately 6:00 PM.
While I was at the front register, I asked to compare the prices of a small coffee versus a large coffee. The staff member assisting me, a woman wearing a blue McDonald’s t-shirt, became very disgruntled and upset by my request. She then yelled at me, “WHAT DO YOU WANT!”
I remained calm throughout the interaction, but I did not appreciate being treated in such a manner. As a paying guest who chooses to spend my hard-earned money at your establishment, I expect a basic level of professional service.
I believe this location needs to ensure that staff members treat customers with a helpful attitude rather than being rude. I hope you will take the necessary steps to address this behavior.
Regards,
Jose Rodriguez
… morePeter Schwaibold
I am a Gulf War handy capped veteran. I stopped off at this location on 3 January at 615 pm. I informed the cashier that I was unable to use their kiosks. I was waiting at the cashiers counter for 10 minutes and asked the person behind the counter for assistance. They told me to use the Kiosk. I informed them the kiosk does not work for me. I asked to see the manager and she told me to use the kiosk. She told me if I could not use the Kiosk I needed to leave. Very poor customer service. I am in the process of filing a complaint the the Disabled Veterans Organization and others.
… moreAnonymous
Pulled up to the drive in and ordered 2 cookie. Was asked to pull up for 2 minutes. Not sure what happened during the process of the order but I was waiting for more than 20 min for two cookies. I am very upset customer with the incompetence and lack of communication because when I checked back to see about the cookies there must have been a shift change because it was a different employee at the window. This was very frustrating because I was being patient due to the drive-thru having multiple cars in which was also waiting for a while. Two women said they had been waiting in the drive thru for w while for two drinks. They need to do better bottom line.
… moreDeepak
We ordered coffee and the machine wasn’t working.
We ordered apple pie and no apple pie.
When our fries arrived and we asked for empty cups one of the workers shouted “WHAT”.. very rude staff member.
… moreCody Dixon
Keep driving. Seemed to be an inconvenience for them that I stopped to get food here, and an inconvenience that they forgot part of the meal. I would start with training them on how to respond to “Thank You So Much” with something other than silence.
… moreCJ Smith
Love me sausage egg mcmuffin when it’s fresh hot and not hard bead
Im a decaf woman and even if they’ve not been selling it much the wait for a fresh pot is faster than running home lol and if course the prices are comfortable
WY NOT support local businesses??
… more