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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Kohl Huggins
Gave me a burger without the burger patty… like, how do you miss the whole point of a burger my guy? Just go to the Wendy’s down the road. There way better.
… moreKris Allison
This is the 4th time my tea or orange juice has just been water and I do not have time to go back as I am grabbing my food on the way to work. The food is usually decent except sometimes you get reheated fries where you might as well just be eating grease. Some of the staff is pleasant in the drive through half of them don’t even look at you or acknowledge you and just shove the bag at you through the window. I have worked in fast food before and never been that rude.
… moreJessica Sexton
If I could do no stars I absolutely would, you only getting the one so I can comment. Idk what it is about this McDonald’s, every time I order food it’s either not right or I’m missing what I paid for but this morning I ordered 2 mcchicken biscuits, a large orange juice, a caramel iced coffee with 2 shots of caramel and 2 shots of liquid sugar, a hash brown and an oatmeal with cream, idk if they just to lazy, high or what to make sure people’s food is right but this is ridiculous, every single time it’s wrong,im missing my orange juice, I got just watered down ice coffee, ice cold mcchickens where the cheeses isn’t even melted and I’m missing my hash brown, not to mention I paid to get the “new” hot honey on my mcchickens for them to be dryer than Sheetrock, you guys really need to step up this location, people work hard for their money all to get burglarized of it.
… moreGage Geminn
Forgot my bacon and pickles on my McChicken. Large fry didn’t really seem like a large. Had me pull up to wait for my food, expected that meant it would be fresh but majority of my order was cold. Rather dissatisfied.*UPDATE. Visited again recently and food was correct, warm and quick! Improved greatly!
… moreCorey Chapman
We had an awful experience. We ordered at the kiosk, got the adult drink, then waited 15 minutes before an associate asked what we wanted. She realized the order was missed and told the staff to “make it a good one.” Waited another 10 minutes. No receipt was given.
This was a birthday lunch for school, and once we got there we discovered the food issues. BOTH Happy Meals were missing the box of chicken nuggets and one didn’t get the second side item. We cut up my quarter pounder burger to give to the kids instead, but it was pink so they couldn’t get much. One of my daughters ate half of her apples before we realized they had a reddish brown tint. Both bags of apples expired that day; apples don’t brown unless unsealed or really old.
Of course, with a short school lunch time we can’t go back and get it fixed then come back to school. It’s not worth 20 minutes of driving afterwards to stand in line and argue the points after we ate what we could and tossed the rest. So they got our money and we got little food. I emailed McDonald’s and was simply told owner would reach out. Nobody called me or offered anything.
In summary – no receipt, forgotten order, missing meat item in 2 meals, missing side item, expired/rotten side items, and an undercooked third main item. Around $20 for a partial meal which was partially edible.
… moreThis was a birthday lunch for school, and once we got there we discovered the food issues. BOTH Happy Meals were missing the box of chicken nuggets and one didn’t get the second side item. We cut up my quarter pounder burger to give to the kids instead, but it was pink so they couldn’t get much. One of my daughters ate half of her apples before we realized they had a reddish brown tint. Both bags of apples expired that day; apples don’t brown unless unsealed or really old.
Of course, with a short school lunch time we can’t go back and get it fixed then come back to school. It’s not worth 20 minutes of driving afterwards to stand in line and argue the points after we ate what we could and tossed the rest. So they got our money and we got little food. I emailed McDonald’s and was simply told owner would reach out. Nobody called me or offered anything.
In summary – no receipt, forgotten order, missing meat item in 2 meals, missing side item, expired/rotten side items, and an undercooked third main item. Around $20 for a partial meal which was partially edible.
Anana Lindsay
We were waiting there for like 25 minutes, staff were standing around talking. They gave us the wrong drinks, I didn’t get my ice cream cone, and they didn’t give us all the sauces we ordered and we only got three. My burger had no lettuce even though I asked for it. Overall, a terrible experience. C’mon, McDonald’s…
… moreJoseph Courtright
Left a different 24 hr McDonalds location nearby that “closed” when I got there. So I back tracked all the way to this store. I placed my mobile order when I was at the “closed” store. When I got to this store and drove up to the drive through, the only thing said to me was “We aren’t taking orders right now”. I told him that I already placed a mobile order. All he did was repeat himself, “we aren’t taking orders right now”. Not sure he understood, but they had already taken my order on the app and it was paid for. I asked him what I’m supposed to do now that I’ve ordered and paid, but he won’t serve me the meal. All he said was “Go talk to customer service and get your money back.” That’s absolutely trash. McDonald’s has gone from being known as the “Sorry our ice cream machine is broken” to the “We aren’t taking orders.” restaurant chain. The crazy thing is the staff don’t care. They probably wear that label with pride when it should embarrass them. The entire reason I even go to McDonald’s is because they are supposed to be open when others aren’t in the morning. Now I can see that they won’t even stay open during their normal open hours, so it’s not worth attempting to go anymore. But again, they don’t care because they still get their paycheck without doing the work… for now…
… moreAngela Barnes
I went to get breakfast with my friends last Tuesday and the workers in the restaurant were a little rude and definitely does not have the greatest customer service it’s very disappointing because I have worked in customer service and I would never treat a paying customer in this manner. We went back through the drive through and the lady was very polite.
… moreBobbijean Brown
Ordered and paid for my breakfast before breakfast was over. Got there at 10:34. Chick at the counter refused to give me my food and told me I had to cancel the order and wait the 1-7 business days to receive my refund.
… moreChris Hall
Watched 2 cars get served in the left lane of the drive through next to me. Asked what what was the matter, was told to hold on so i withe and watched another car receiveservice. I got upset and decided to leave only to see the drive through lady watching her phone. The exhaustion is real…
I never got service.
… moreI never got service.