Wanda Ellis
The restaurant and it was absolutely packed! The drive-thru was backed up, but despite the chaos, the service was still top-notch! We could hear the manager directing his team like a pro, communicating clearly and efficiently, even speakin’ Spanish to the Spanish-speaking staff – it was impressive! The whole experience was seamless, and kudos to the manager for keepin’ everything runnin’ smoothly. And the restaurant itself was spick and span, too – couldn’t fault a thing!
… moreKeshawn Dudley
I know the food takes time to cook but its mcdonalds. Am I suppose to be waiting in line 30 min? Plus ordered Mac sauce for burger didn’t even get the sauce after I asked and was told it was up there. They need more help
… moreAmber Nicole Selm
Very good experience at this particular McDonald’s!
We came here prior to Bible study for a quick dinner. The employees working this Wednesday were so very sweet and responsive to getting our order out fast. They smiled and were very polite and worked well together. We asked for condiments, and didn’t get attitude instead, but got what we asked for with a nice smile. One employee went out of her way to introduce herself and told us to let us know if we needed anything.
… moreBrie Miller
UPDATE: October 7, 2024
Dine-In Hours are as follows:
Always open at 6:00 AM regardless of day, closing at 11:00 PM (23:00).
Drive-Thru: 24 Hours
The screens in both lanes will shut off at 3:00 AM. Under the best circumstances, they should be available to take orders, but cash only until the system is back up. However, there’s a crippling under-staffing issue, especially for those willing to work overnight. It’s quite common for this location to get a long line, even if that line usually lasts for a little while.
Aside from that? Place is still the same: better than some of the other McDonalds I’ve been to, which is cool.
Unfortunately, they have a crippling Overnight problem and can’t seem to get enough people for it, so when it’s busy, it’s going to be a while.
… moreMason Hale
No one was at the pay window was rude and tried to make us completely redo the order
… moreShirley Robinson
I went to McDonald’s #2577, this morning 9/22/25, the one located at 110 W Vernon Ave, Kinston, NC 28501. I ordered a McGriddle sausage and egg no cheese and a small coffee, 2 creams, 2 Splendas on the side at approximately 8:52 am. When I received the coffee cream was already in it: the young lad said we don’t have cream so I thought the Splenda was included too. She really didn’t take the time to explain and gave a cup of black coffee and I stated I can’t drink it like that. When I got the coffee back she out so much cream in it the coffee looked like milk. I checked the bag and it was sugar instead of Splenda. They slammed the door closed and I had to tell her I needed Splenda so I assume this lady was the assistant manager was rude with an attitude. Now I know why o don’t usually go to this McDonald’s and my friends state they go to the once across from Walmart which is where I normally go. This McDonald’s need to train the workers and managers with customer service skills. I will never go there again nor recommend my family that comes out of town to go there. Poor customer service. I told the lady who I assumed was the manager I was not trying to give her a hard time but trying to understand what she was stating. Also I had a business before, why would you let creamers run out and the customer is not made aware until their coffee is received with cream already in it. Yet the manager and worker immediately got an attitude and closed the window while I was still talking; very rude and unprofessional.
… moreJohn Collins
The front doors were dirty and the lobby needed to be clean. The food was fast and hot so the service was excellent just unclean lobby.
… moreKrystal Lopez
Everything was good but when I saw this I lost my appetite.and it’s not my hair because my hair is long and straight …I really think they should be wearing hair nets instead of just hats…
… moreRandy Smith
Got a caramel iced coffee. Was really good! Use the app and get any size for $.99!!!! Great deal!
… moreJose John
They made my small McFlurry to Xtra small
Food: …
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