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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 9607 E Independence Blvd, Matthews, NC 28105
Phone: (704) 847-0650
Menu Photos
Order and Reservations
Order: Order online
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Fast Food in Matthews, NC at 14522 Lawyers Rd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Matthews, NC at 14522 Lawyers Rd, for breakfast, burgers, fries, and more, or order online!
McDonald’s – 14522 W Lawyers Rd, Matthews, NC, 28104 – MapQuest
Get more information for McDonald’s in Matthews, NC. See reviews, map, get the address, and find directions.
McDonald’s | Matthews NC – Facebook
McDonald’s, Matthews. 70 likes · 876 were here. Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.
Reviews
Aubrey
This is the food you get at this location. The people working can’t answer the phone to be let known the raw food they are serving, after I was pulled up and waited for 8 minutes. And corporate doesn’t give two you know what to give me my money back! You just get an email “hope we can do better next time” you guys suck thanks for the potential salmonella for Christmas.
Buy at your own risk!
… moreBuy at your own risk!
Capable X
This location surprised me, I haven’t been to a McDonald’s in awhile because most locations had become unbearable in cleanliness and service. I was in a rush and needed a quick lunch so I reluctantly stopped at this McDonald’s location. To my surprised it was immaculately clean, the staff was very friendly and knew many of the other customers by name. My food was cooked to order and satisfactory for fast food, especially compared to most places quality these days. Whatever this location is doing, it’s working.
… moreArnas K
Manager closed the lobby 1 hour 5minutes before closing time provided on the door. Absolute joke of a place
… moreA Wiseman
Got a lemonade with a meal for one of my kids & there was mold floating in it. They proceeded to only give me a refund for the drink until I told them no, for the entire order because we were not eating there. It took days for the refund to show back up on my card.
… moreer br
Had the big arch and asked for just one patty instead of two. Every other McDonalds I’ve been to do not have a problem with it. They said its imposible for them to remove one. I get home and they had actually added a THIRD patty. I will not go to this McDonald’s again. It felt like a mockery and the customer service was terrible.
… moreLisa Vasquez
I guess im to blame for my bad experience for not looking at their poor rating before I placed such a simple order of a lrg order of fries through the app. First off, they took the order of the car before me who pulled up to the 2nd speaker after me. When I get to the window, the guy has my bag already out of the window waiting for me. Before I can ask for ketchup, he’s already gone. But I could feel that the fries were hot when I took the bag. So I figured it would be fine. But I wasn’t counting on having what was either refried fries, or freezer burned fries. But either way, ketchup wouldn’t have helped get them down. So either way, I know better than to go to that McDonald’s.
… moreDr. Cole’s Auto Repair
I’ve been coming here for years, use to take my kids to the play place all the time. Unfortunately over the past few months the customer service has gone down horribly. The employees WILL NOT talk to you unless you speak almost beg. They constantly get the order wrong but then almost punish you for having them correct the order by making you stand there for an excessive amount of time to clear the drive through and lobby first, then the make yours. That’s simply disgusting.
… moreT Dawg
I wrote this on my Facebook:
Just went to McDonalds(One on Independence going into Matthews) with my Mom both of our sandwich orders were wrong. We had pulled over in a parking lot to eat nearby and finally noticed the sandwiches were made wrong. We had checked them at the window and thought they were OK, but should’ve taken a closer look. I had asked for no cheese on mine and light sauce and my Mom asked for the same. When I had looked at mine in the drive thru I thought my light sauce was OK(There was no cheese), but later noticed it was drenched with it. My Mom’s sandwich had light sauce and part of it had cheese on one side of it. She didn’t notice the cheese when she checked at the drive thru. We had also ordered a basket of fries and we ended up eating all of them. My Mom ate her sandwich where there was no cheese and I didn’t eat any of mine. So we decided once we got done we are going back to the McDonalds and complain to management and see what could be done. I stayed in the car and she went inside because I have a short temper. She went in to see if we could get a full refund for the whole meal for our troubles. When she finally came back out to the car she told me no one in there spoke English at all. No one could understand what she wanted. They kept saying they can remake the order(I didn’t want another sandwich I was nauseated/My Mom threw most of hers outside the car window). My Mom kept saying she wanted a refund. The only thing they did was give her $5 and some change for my sandwich. I guess because we brought back my sandwich. They did nothing for our trouble about ruining both of our meals. There are people who say it’s so great about having immigrants do jobs most Americans don’t want to do. Well if they speak no English(Very little) what’s so great about it? Especially don’t have them running management at McDonalds. My Mom even told me the sandwich tasted off(Fish sandwich) and she told them that too. Of course they didn’t understand. No habla inglés.
My Facebook Friend’s response:
See if you can call a corporate office or email them. English should be our official language. If you want to work here, you have to be able to communicate. Smh
My response back:
Yeah she said she’s going to(contact corporate) because it was a joke to her she said. People higher up need to know. As she was walking out a lady told her she’s coming in to complain too. The lady said someone was rude to her at the drive thru. I think my Mom said the lady’s food was wrong too. When you look at their Google reviews they have a lot of bad reviews.
No need to hit me with a cookie cutter link I see on some bad reviews.
/end rant
… moreJust went to McDonalds(One on Independence going into Matthews) with my Mom both of our sandwich orders were wrong. We had pulled over in a parking lot to eat nearby and finally noticed the sandwiches were made wrong. We had checked them at the window and thought they were OK, but should’ve taken a closer look. I had asked for no cheese on mine and light sauce and my Mom asked for the same. When I had looked at mine in the drive thru I thought my light sauce was OK(There was no cheese), but later noticed it was drenched with it. My Mom’s sandwich had light sauce and part of it had cheese on one side of it. She didn’t notice the cheese when she checked at the drive thru. We had also ordered a basket of fries and we ended up eating all of them. My Mom ate her sandwich where there was no cheese and I didn’t eat any of mine. So we decided once we got done we are going back to the McDonalds and complain to management and see what could be done. I stayed in the car and she went inside because I have a short temper. She went in to see if we could get a full refund for the whole meal for our troubles. When she finally came back out to the car she told me no one in there spoke English at all. No one could understand what she wanted. They kept saying they can remake the order(I didn’t want another sandwich I was nauseated/My Mom threw most of hers outside the car window). My Mom kept saying she wanted a refund. The only thing they did was give her $5 and some change for my sandwich. I guess because we brought back my sandwich. They did nothing for our trouble about ruining both of our meals. There are people who say it’s so great about having immigrants do jobs most Americans don’t want to do. Well if they speak no English(Very little) what’s so great about it? Especially don’t have them running management at McDonalds. My Mom even told me the sandwich tasted off(Fish sandwich) and she told them that too. Of course they didn’t understand. No habla inglés.
My Facebook Friend’s response:
See if you can call a corporate office or email them. English should be our official language. If you want to work here, you have to be able to communicate. Smh
My response back:
Yeah she said she’s going to(contact corporate) because it was a joke to her she said. People higher up need to know. As she was walking out a lady told her she’s coming in to complain too. The lady said someone was rude to her at the drive thru. I think my Mom said the lady’s food was wrong too. When you look at their Google reviews they have a lot of bad reviews.
No need to hit me with a cookie cutter link I see on some bad reviews.
/end rant
Chris Bennett
This is only the second time I’ve been to this location but both times were memorable in the negative sense. Terrible and rude service. No enthusiasm, not even a smile from the staff. I ordered a chicken tender meal. Tenders were luke warm and tasted old. The fries were good and probably the only positive part of this experience. I will not be visiting this location again.
… moreDalita Matos
Today I went to order a Box of Coffee. The first employee didn’t know what it was, so another employee came over. We showed them in the app that it was available at this location, but we were simply told they didn’t have it. We needed the coffee for a meeting and ended up leaving without it
… more