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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1000 Speedway Ave, Fairmont, WV 26554
Phone: (304) 366-5200
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Honest Reviews
Atmosphere – ⭐⭐⭐⭐☆ (4/5)
This is a modern McDonald’s with a clean, updated design. The dining room is a decent size with plenty of seating options, and the refreshment area was tidy. The restroom was also clean, which is always appreciated. Overall, the atmosphere is inviting and well-kept.
Service – ⭐⭐⭐☆☆ (3/5)
It took a few minutes before anyone came to the counter, likely because most customers use the kiosks. I prefer to order in person so I can see how the staff handles requests. When I ordered my usual bacon, egg, and cheese McMuffin (with a folded egg instead of the round egg), the cashier initially told me it couldn’t be done. I offered to pay extra, but he still seemed unsure how to enter it in the register. Rather than asking for help, there was some back-and-forth before he figured it out. There was also a minor issue with my code for a free iced caramel coffee, which took some tinkering before it worked. Once the order was placed, the food came out fairly quickly.
Food – ⭐⭐⭐☆☆ (3/5)
The sandwich was okay, but the English muffin was slightly burnt and the bacon wasn’t as crispy as I like. It was edible, but not great. The iced caramel coffee, however, was tasty and made just right.
Overall:
This location has potential to be better. Staff should be better trained on handling simple custom requests—especially when it’s just substituting one ingredient for another. Even if there’s an upcharge, customers shouldn’t be told something “can’t be done” when it’s a basic sandwich modification. With more attentive service and consistent food prep, this could easily be a four-star McDonald’s.
… moreThis is a modern McDonald’s with a clean, updated design. The dining room is a decent size with plenty of seating options, and the refreshment area was tidy. The restroom was also clean, which is always appreciated. Overall, the atmosphere is inviting and well-kept.
Service – ⭐⭐⭐☆☆ (3/5)
It took a few minutes before anyone came to the counter, likely because most customers use the kiosks. I prefer to order in person so I can see how the staff handles requests. When I ordered my usual bacon, egg, and cheese McMuffin (with a folded egg instead of the round egg), the cashier initially told me it couldn’t be done. I offered to pay extra, but he still seemed unsure how to enter it in the register. Rather than asking for help, there was some back-and-forth before he figured it out. There was also a minor issue with my code for a free iced caramel coffee, which took some tinkering before it worked. Once the order was placed, the food came out fairly quickly.
Food – ⭐⭐⭐☆☆ (3/5)
The sandwich was okay, but the English muffin was slightly burnt and the bacon wasn’t as crispy as I like. It was edible, but not great. The iced caramel coffee, however, was tasty and made just right.
Overall:
This location has potential to be better. Staff should be better trained on handling simple custom requests—especially when it’s just substituting one ingredient for another. Even if there’s an upcharge, customers shouldn’t be told something “can’t be done” when it’s a basic sandwich modification. With more attentive service and consistent food prep, this could easily be a four-star McDonald’s.
Scott Kerns
Ordered An Americano with an espresso shot was really looking forward to that instead I got milky water. Even with four creams for them to add… wouldn’t look like this. Should’ve known better to order an Americano because most McDonald’s either can’t make it or don’t take the time to do it correctly.
… moreShit 2
The slowest service I’ve been to, the front is not prioritized the window is their main goal. Been waiting for 20 mins for a meal and had to ask for my cup after waiting so damn long.
… moreAddie Freeland
I typically don’t frequent McDonalds because they are unhealthy, but I recently had 2 bad experiences just a couple days apart. On February 6th around 8:30 pm I just wanted to order a medium Coke. I get in line and there’s one person ahead of me in both lanes. People had also started to line up behind me about 5-6 vehicles each lane and the person in front of me finally got frustrated and left so it was my turn and I pulled up and complete silence. I gave about 5 minutes of silence and said “Hello? Am I able to order?” Again just met with complete silence. The person in the opposite lane was also asking if they were closed and they left without ordering as well. At this point I’d been in line a good 10-15 minutes without anyone ever saying “we’ll be with you in a moment” or to update customers as to why no one was taking orders or if there was an issue. At this point I called the store to see if they were closed and got no answer, but when I hung up someone finally took my order. I’ve worked in customer service and in my experience it makes a customer less angry if you just openly communicate with them and tell them there’s an issue etc. My second experience happened February 9th, I wanted to get a quick breakfast because I was traveling out of town so I went to this same McDonald’s because it’s close to where I live. I know breakfast ends at 10:30 for them and I got into line at 10:06. There was only one person ahead of me who AGAIN sat in this lane forever because no one spoke to them or took their order, however, someone was taking orders but ONLY from the left lane. I sat in line without my lane moving until 10:37 while 7 people who arrived way after me in the left lane got to order. The man in front of me gave up and I pulled up, someone asks what I want and I very politely said “Would I still be able to get breakfast? I know it’s past the time, but I sat in line for 30 minutes?” and then she said in a very snarky tone “no, you can get breakfast tomorrow though” and I said “someone kept only taking orders from the left lane but okay?” The employee was very rude and said “not my problem” which is crazyyyyy, so needless to say I’ll stick with Wendy’s or any other chain before resorting to this specific McDonald’s.
… moreRyan Lamm
They take forever to take your order in drive through. If you see 5 cars in drive through. You can bet, every time your gonna be there for 30 plus minutes every time. Even-if your orders small. They wait 5 minutes to take a new person order.
… moreAngel Ritchie
Every single time I order DoorDash from this location, they NEVER send all the items. EVER. If I order from Fairmont Ave, all of my stuff is always included. How does this location ALWAYS forget the entire happy meal?? Makes no sense how you could forget to put an entire meal in a bag.
… moreRJ Hamerski
Poorest drive thru experience ever at a McDonalds on Thursday Oct 30th at 715. At least 15 cars in both lanes total and have been waiting at least 15 minutes in the outside lane (three still ahead of me) and not one person has been advanced forward yet two have on the inside lane. Very poor for all the customers waiting. Please fix this. I could never recommend this McDonalds based on this experience. At least 3 customers have driven off in this time. You are losing a lot of business based on this.
… moreCamele Stevens
The app said they have the grinch salt and they don’t….i paid $70 for my family of five to eat and my daughter checked the ridiculously sized meals and said mommy there’s no grinch salt so i asked the lady and she said oh no one told you we don’t have it and i just sat there shocked and drove away and they also forgot our sauces, napkins, and straws 0/10 do not recommend also we waited 45 minutes in the fricking drive thru and we ordered ahead a time
… moreHeather Thompson
This is the second time I’ve come through the drive through and when I get to my destination I find out my food is messed up. This time all I ordered was two regular sausage muffins(with no changes), when I arrived to work neither sandwich had cheese on it. And one sandwich did not have a full piece of sausage one it.
… morekaylee vangilder
Literally so sick of this place lately. It’s gone to crap with waiting in line 15+ minutes to get your order taken and then another 15+ just to get your food. Absolutely ridiculous. ♀️
… more