

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 542 John Raine Dr, Rainelle, WV 25962
Phone: (304) 438-8533
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Fast Food in Rainelle, WV at 542 John Raine Drive | McDonald’s
McDonald’s | Rainelle WV – Facebook
Order McDonald’s – Rainelle, WV Menu Delivery [Menu & Prices]
Reviews
Used the mobile order & pay this evening to place an order. When I ‘checked in’ at curbside there wasn’t a sole in the drive-thru, didn’t appear to be anyone at the inside counter, and the app indicated an expected wait time of five (5) minutes. Twelve (12) minutes later an employee brought out a bag containing sandwiches & fries, but no drinks. After confirming that the items in the bag were correct, she returned to get the drinks that were ordered. Upon handing me the paper bag, I looked inside and was disappointed to see that the majority of the fries were not in the container, but spilled throughout the bag. I think it’s inexcusable for a bag of food items to look this disheveled when delivered such a short distance by an employee. Items appear as if they’re just thrown into the bag without any thought being given as to how to properly place multiple food items in a bag. And then to forget the drink portion of the order is just inexcusable, especially when there wasn’t many customers during this timeframe. I also didn’t realize that stock condiments on a sandwich needed to be special ordered if you’d like to actually taste them. It’s either that or the price of ketchup has skyrocketed for the lack of ketchup on both the quarter pounders w/cheese that I was served. McDonald’s, you shouldn’t have go to the refrigerator and get items that are supposed to be on the sandwich in order to eat. I guess it’s good for you that you don’t have a lot of competition in this area, however I will be taking my business elsewhere during the evening hours. I’d rate this visit with zero (0) stars if possible!!!
UPDATE: Just go somewhere else to eat regardless of what time of day it is. Placed another mobile order on 09/14/2018 and checked in curbside at 10:07 with app indicating that order should be ready in five (5) minutes. I was still waiting at 10:25, eighteen (18) minutes later, so I decided to go inside the restaurant since they quit serving breakfast at 10:30. After about three (3) minutes, I was finally able to get a manager’s attention and described what had occurred to this point, but she was more interested in the asst. manager bringing her something to right down a list of items that needed to be taken to another McD’s in White Sulphur Springs than listening to me. The two (2) managers then looked around aimlessly saying they couldn’t find my order and asked what it was again. I finally left the restaurant without any of the items I’d ordered, but that didn’t stop them from charging my credit card for the entire order I never received.
I filed a complaint with McD’s and was assured they’d “look into it”, but instead received an email with a long list of questions. Then I received a message that General Manager Wilbur Johnson would be calling to speak with me. I wasn’t able to answer the phone when he called, but he did leave a message stating that he’d call back later that evening. This was the last I’ve heard from anyone at any level from McDonald’s AND I’ve never received a refund for the order I didn’t receive.
Do yourself a favor and go to Dairy Queen, or anywhere but the Rainelle McDonald’s to eat! You’ll be happier if you do.
Which brings me the food and quality of food. My orders are rarely what I order. If the order is correct, it is barely warm. Sandwiches are extremely sloppy. Would not recommend this location.