McDonald’s

  3.6 – 2,359 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 23234

Hours

Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–11 PM
SaturdayOpen 24 hours
Sunday5 AM–11 PM
Monday5 AM–11 PM

Address and Contact Information

Address: 5925 Hopkins Rd, Richmond, VA 23234

Phone: (804) 743-1843

Website: https://www.mcdonalds.com/us/en-us/location/VA/RICHMOND/5925-HOPKINS-RD/5055.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

M K
“Okay, so I’ve been here before, and the food was just alright. You’d think after waiting in that long line, the food would be fresh, right? But nope, my food seemed old. The cheese wasn’t even melted on my Big Mac, which looked like it was just thrown together, and my nuggets were soft. Plus, it cost me almost $20 for a meal and nuggets!”
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James Willis
When you’re the first person at lunch service in line and you are the last person to get their food the simplest order took the longest for them to make. The food was cold when it arrived. This location has lost a customer. Corporate, you are a joke if you think this is tolerable.
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edgar velez
I placed an order, and because I love the creamy chili sauce, I ordered five of them, plus a burger and fries combo and a wrap. And yet, they didn’t send me any of the sauces, but of course, they charged me for them.
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Eduardo Giron Polanco
never in my life have i felt the need to judge any food place . i didn’t know my order was a pickup which is my mistake. but this girl is gonna look at my phone read it then tell me to go the 2nd window instead of telling me it’s a pickup order or even have the decency to spend 5 seconds to find it. they proceed to make me wait for like 20+ cars to get their food and i didn’t even get attended until i reversed to the 1st window. then they gonna look at me like im crazy and say why am i waiting. and all of a sudden they found my food immediately. and i got told the reason was because they couldn’t find it. it took them less than 10 seconds to find it once i reversed . i was nice and apologetic because i didn’t want to bother them and what do i get in return i get my time wasted because they don’t want to spend an extra few seconds to walk and get my food or even tell me it’s a pickup order. my food was cold, i became late to work and why, because these mcdonald’s workers think they’re too good to deal with any inconvenience. and i wouldn’t have even commented anything if they had the respect to tell me the truth which is they either forgot or didnt want to bother . they really tried to blame me for being told to wait instead of just informing me and treating me like a human being from the beginning. the past two times i have went here there was something messed up with my order and i never said anything because mistakes happen so i thought but no these people are genuinely just incompetent. if you think you’re too good for your job get another one, employment rate is great right now
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Eddie Higley
This has to be consistently the worse McDonalds in Virginia!! Always getting orders wrong!! No sense in going through the drive-thr u because you’re gonna have to go back in so they can fix it. This happens every time!! And just like tonight 11/28/2025 tho ice cream machine is down. It’s literally broken more than it works!!! I wish I could give it 0 stars!!
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Nicole M
We stopped for a sweet treat, fast friendly service. Perfect ice cream cone with 2 caramel sundaes and one fudge! The table tops were really cool. Plenty of space to sit on the I side. 2 drive thru lanes and they moved pretty quick!
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James Moss
Purchased using the online app for curbside pickup on 12/24/25 because Google said that that location was open. When I arrived at the location to pick up my order that was already paid for via the app to see that majority of the lighting was on. Called customer service and was told that the location management would call me within the next couple of days. Still waiting for that call or a refund to my credit card.
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Lena Capers
I am well pleased for Carl assistance in helping me find an answer to the solution with my solar panels. I’m told that they’re not putting out what I need for my house. Therefore I have the overpay with Dominion energy.
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Tricia Bromseth
Went through drive thru 9/29/2025 around 5:30pm. It was quick, food was hot and staff was super friendly. Thank you! Keep up the great work.
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Lonnie Mckibbens
I have three grandbabies and they love McDonald’s.. I usually get them to five-dollar bill.. that way they have chicken nuggets.. they love the inside playground.. that’s good when it’s raining for cold outside..
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