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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 8211 Snowden River Pkwy, Columbia, MD 21045
Phone: (410) 750-7975
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Yung Min
This place consistently has terrible service. When you go through the drive through they always ask you to park and wait before getting your food. They do this because corporate times how long the cars are in the drive through.
By asking people to park it appears that the car was served quickly. When in actuality you are waiting for 5 to 10 minutes for your food. Multiple times have they forgotten parts of my order after an extended wait.
Want to avoid the drive through and order inside? Good luck getting anyone to talk to you inside when theres more than one customer. They often ignore the inside customers to tend to the drive through. And the drive through is still getting terrible service
Its genuinely impressive how ineffecient this store is run, and has been ran for years. They’ve built a culture where making fake times in the drive through is the priority over actually providing good customer service. After years of this I just wont spend my money here anymore. I know its a big company and they obviously dont care. I wrote this to confirm to others that they arent the only ones being ignored.
… moreBy asking people to park it appears that the car was served quickly. When in actuality you are waiting for 5 to 10 minutes for your food. Multiple times have they forgotten parts of my order after an extended wait.
Want to avoid the drive through and order inside? Good luck getting anyone to talk to you inside when theres more than one customer. They often ignore the inside customers to tend to the drive through. And the drive through is still getting terrible service
Its genuinely impressive how ineffecient this store is run, and has been ran for years. They’ve built a culture where making fake times in the drive through is the priority over actually providing good customer service. After years of this I just wont spend my money here anymore. I know its a big company and they obviously dont care. I wrote this to confirm to others that they arent the only ones being ignored.
Kirithana Chamakuri
I had a very disappointing experience at this McDonald’s location. I was asked to park after ordering in the drive-thru and ended up waiting about 10 minutes. When my food was brought out, I received an Egg McMuffin (yellow wrapper with Egg McMuffin label) even though I had ordered a chicken sandwich.
I went inside politely to ask if the order was correct. Instead of helping, the employee gave me a very rude attitude and said something like, “People always open their burgers and check — you should check inside before coming in.” That response was unnecessary and unprofessional. Customers shouldn’t be spoken to like that, especially when the mistake was on their end.
Waiting is understandable, but poor customer service and attitude are not. After this experience, I can see why this location has so many negative reviews about staff behavior. Definitely needs improvement.
… moreI went inside politely to ask if the order was correct. Instead of helping, the employee gave me a very rude attitude and said something like, “People always open their burgers and check — you should check inside before coming in.” That response was unnecessary and unprofessional. Customers shouldn’t be spoken to like that, especially when the mistake was on their end.
Waiting is understandable, but poor customer service and attitude are not. After this experience, I can see why this location has so many negative reviews about staff behavior. Definitely needs improvement.
Raph Jackson
This McDonald’s location is consistently disappointing. You’re better off driving an extra five minutes for better service. The drive-thru is extremely slow, and management appears disorganized. My drink order was incorrect—High-C Orange was confused with a Coke—and when I asked for the correct drink, I was met with an attitude instead of an apology. To make matters worse, four meals were crammed into a single bag, with sandwiches falling out of their wrappers. Overall, this location is poorly managed and needs serious improvement.
… moreKruz Patel
Never go there. Take 2 hours just for 1 sandwich. Not on some days but everyday. I’ll stop coming there from today. People’s are complaining for 6 months that they are making customers park for 20 mins. Still it’s happening there. Don’t go. Management should be shame on their self. Hire more employees or closed the location and file for a bankruptcy.. pleaseeee
… moreLinda Tran
Consistently asks the drive thru customers to park their cars & wait 10-20 minutes for food. Absolutely no fast service. How is it this bad? Aren’t there franchise standards?
… moreMustapha El Fouhami
Worse McDonalds by far. So many bad experiences. Dont even use drive thru because they will end up making you park and wait 20 mins. Had undercooked food, one time i got a double q with no buns, one time they were taking orders and not telling people that there is an hour wait on food. Endless bad experiences. Only reason i go there is because its the only thing open late but had bad experiences in the day as well.
… moreBA
Consistently, the worst McDonald’s experience. I usually avoid this location, but occasionally visit b/c it’s convenient and hope it has gotten better… but no. Long waits, poor service, poor food quality.
Update — just tried this location again and it’s gotten WORSE! Sat for 10 mins at curbside and food never came. Went inside to get the order and the order was WRONG.
… moreUpdate — just tried this location again and it’s gotten WORSE! Sat for 10 mins at curbside and food never came. Went inside to get the order and the order was WRONG.
Josue Cartagenaz
I recommend that you always make sure that the chocolate milk is not expired, because now I went shopping and they gave some expired chocolate milk to my little girl, who is only 3 years old, and she drank more than half of it, which worries me. I realized it too late, so I ask you to make sure that what happened to me doesn’t happen to you.
… moreMichael Shank
This restaurant is super slow whether you go inside or you go through the drive-through you’re in there for at least 20 minutes waiting on food. Update sept 3 2025 see the picture of the “large fries” Pay six damn dollars for a large fry and I end up getting a medium
… moreEduardo Mass Herrera
I don’t know if it was the manager or just a regular employee, but they didn’t put my order together correctly, and when I went to complain, she threw my food inside the bag. They have absolutely no respect for food or for their customers
… more