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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 504 E Randolph Rd, Silver Spring, MD 20904
Phone: (301) 384-1400
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Kidus Wold
I just visited this McDonald’s a few minutes ago and had a very frustrating experience. I went through the drive-thru and clearly told the employee taking my order that I wanted a plain fish sandwich—no cheese, no sauce. When I received my order, there was cheese on my sandwich.
I went inside to explain the mistake. The drive-thru was busy, so I waited patiently and even ordered another large fries while waiting. When my replacement fish sandwich was handed to me, it now had sauce instead of cheese, which I also didn’t want. I explained again that I wanted a plain fish sandwich, and the employee went to clarify with a manager.
At this point, a manager (a woman, seemingly in charge) approached me with a rude and aggressive attitude, saying I should have ordered correctly. I explained the misunderstanding clearly, but she continued to act dismissive, even putting the receipt in my face. I did not feel like my order would be made correctly after multiple mistakes, and when I asked about a refund, she responded with attitude even though I was calm and understanding.
The staff seemed overwhelmed, which I understand during the holidays, but the rudeness and attitude from management were completely unnecessary. I left feeling frustrated and disappointed.
… moreI went inside to explain the mistake. The drive-thru was busy, so I waited patiently and even ordered another large fries while waiting. When my replacement fish sandwich was handed to me, it now had sauce instead of cheese, which I also didn’t want. I explained again that I wanted a plain fish sandwich, and the employee went to clarify with a manager.
At this point, a manager (a woman, seemingly in charge) approached me with a rude and aggressive attitude, saying I should have ordered correctly. I explained the misunderstanding clearly, but she continued to act dismissive, even putting the receipt in my face. I did not feel like my order would be made correctly after multiple mistakes, and when I asked about a refund, she responded with attitude even though I was calm and understanding.
The staff seemed overwhelmed, which I understand during the holidays, but the rudeness and attitude from management were completely unnecessary. I left feeling frustrated and disappointed.
Eyual
I asked for an Oreo McFlurry and they filled it up a quarter of the cup and they had the kept on saying “oh this is how it is get a large a pay more if you want more. The burgers are extremely juicy. The employees are also very ignorant. I would recommend to NOT get the Oreo McFlurry If I could, I would definitely give this McDonalds a 0 star.
… moreK
The new drive-through configuration does not work. Five cars from one lane went through for every one car from the second lane. It’s a shame because the help is friendly and courteous and I consistently get good food.
… moreAnthony
Manager stopped me from ordering at the kiosk today. Told me I couldn’t use my points and I’d lose them if I ordered. I was confused and said I was using my a monopoly reward. She said ok, that’s fine and walked away. Came back after and said if I order, they won’t provide me with the food I ordered.
… moreYaneisy Martinez
They didn’t gave me a lot of ketchups, the service was the worst never going back, for every ketchup you ask for it you gotta pay more for a simple ketchup like girl what, I don’t
Recommend go there never.
… moreRecommend go there never.
Eric White
If you are going to close the restaurant becuase of construction, then turn off the online ordering. I ordered a coffee before I got there. How does a billion dollar corporation not turn off there online ordering when the restaurant is closed. Doubt I’ll be able to get a refund because McDonald’s makes it impossible to contact anyone when ordering in the app. Do better
… moreLori Ambrusch
Don’t waste your time if you’re using the app. Almost never shows up on the app, and once you select mobile order to choose the location, you’re unable to use the deal in-store. The manager explained both times this happened that the only solution is to sit there for 15 minutes until the deal is allowed to be used again for multi-use ones, and you’re just screwed if it’s a once-daily deal. Absolutely no other way for them to honor it. Not worth the frustration when there are 2,000 other McDonald’s options.
… moreNuthan John
A pocket friendly fast food joint. They have a drive through option as well. The customer service can be improved. There was no one at the counter.
… moreSpumante Merrick
I enjoyed myself because the dining area was clean, service was fast and the dining area was empty. Through no fault of theirs, the bathroom was clean but tight. It was big enough for a size 8. Overall, I had a nice experience.
… moreMichael Kerins
Service there was excellent the food was good inside the building with clean can the people that work there were pleasant and helpful
… more