TheEpicDiamondMiner
This is by far one of the worst McDonald’s I’ve ever been to. 3/10
The service was abysmal and slow. Even if I order something 10 minutes ahead of time, I would end up having to wait up to 20 minutes for my order. There were people in the kitchen, standing around and doing nothing.
This McDonald’s is infamous for only prioritizing drive-ins and deliveries, if you are walk-in customer, you could be expected to wait up to 25 minutes to order. The floors were littered with fries and the chairs had dust on them.
My fries came out mushy and tasteless. When I asked the lady to replace them, it took 20 minutes to get them back, and they were still mushy and tasteless. I asked them to replace it again, and the manager refused to replace them. And when I spilled my shamrock shake, the manager refused to replace it.
I only like it cause my cousin works here. Hi David
… moreC J
I am currently rating the store from the store itself. I’ve been standing here for the past 25 minutes and couldn’t get anybody to help me as I’m talking to you. They are all standing around and yet even the lady that I asked to help me ignored me and turned around and act like she never saw me. You can watch the camera. I’m talking this on February. 17th 2025 at exactly 9:39 PM turn on your camera and watch and see how I am being ignored right now. Check how long I’ve been standing here since I walked in and check if anybody ever came to ask me a question and a few of them that I asked never even acknowledged at all. This is not the first time this is happening and this is a daily occurrence, but I’m just writing this. Even the so-called manager that is there never asked me what I’m here for.
… moreC N
I’m from out of state, and visit this location when I visit my daughter. Last year I wrote a review regarding ding the inability to get a coffee order straight. After a year, nothing has changed! All in order is a large coffee with 4 creams and 4 sugars. In the last 5 days the crew has gotten my order right. ONCE! The other days the coffee came with no cream, no sugar, some sugar, sugar substitute. I know it’s a tough job, but how hard can it be to get a coffee order correct?
… moreHunter Rivera
When telling our order, the person at the drive through window was rushing our order and couldnt be patient to hear us. From a foreign speaker to another, you should be able to understand that accents are a thing. You shouldn’t be annoyed when someone else needs to speak just for you to hear.
… moreAntonio james
I ordered three sauces and it’s on the receipt and they still wouldn’t give me the honey. Mustard sauce, sauces.. don’t come to this McDonald’s at all costs. Also the lady was rude.
… moreMP
I’m literally only putting one star just so I can write this review and because it won’t let me do zero stars. I will never eat at this restaurant ever again, especially not at this location. I ordered the vanilla soft serve ice cream, holiday pie and fries and I had food poisoning the next day and it literally took me five days to get back to normal. Do not eat at this place unless you want to get sick!! Stay far away from this place!!
… moreSherri Butts
I personally don’t eat fast food breakfast especially McDonald’s and poor customer service doesn’t make it better. I truly believe that the McDonald’s in Maryland all trained at the same customer service training center because no matter which location you go to they all had poor people skills as if you don’t matter because you are going to eat here no matter how you are treated which is completely wrong because I chose to come to your establishment doesn’t mean that I will continue coming back.
… moreDorothy McGee
I ordered from them last week and they cancelled my order. I spent over an hour calling them to find out why, and the manager yelled at me from the start and insisted that the order was delivered, even though the app and email said it was canceled. I ordered again today (McDonald’s app didn’t let me change stores), and the points I used for hash browns wasn’t there. Another 30 minutes later, and they still won’t answer the phone. Don’t pre-order from them!!!!!! Food was cold, even though the door dasher picked it up and delivered to us first with a max of 8 minutes for delivery!!!
… moreNicole Flood
My boyfriend and I came here a few days ago and we had a pretty good experience the service was good and the food was great especially the fries which were hot and fresh. The store as a whole was very nice and clean too which was awesome. Will be back again if I’m ever in the area again.
… moreJoseph
I can tell this is a good McDonald’s. Maybe because it was late or may r they were short on help, but service was S.L.OW. !!! Had I not paid through the app, I would have driven off.
… more