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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | 5 AM–11 PM |
| Sunday | 4 AM–11 PM |
| Monday | 5 AM–11 PM |
Address and Contact Information
Address: 21730 Towncenter Plz, Sterling, VA 20164
Phone: (703) 433-0860
Order and Reservations
Order: Order online
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Reviews
Francisco Aleman
I ordered through the drive-thru and was asked to park and wait for a very simple order (a Quarter Pounder Deluxe meal). After waiting several minutes, I received an undercooked hamburger. I couldn’t eat it.
… moreGerson Paredes
10/27/25.
Vanilla ice coffe too sweet as it should be.
Terrible customer service from window lady.
They aint giving Monopoly Promo stickers in theirs packaging. Wonder are they keeping it for them? Must be supervised.
… moreVanilla ice coffe too sweet as it should be.
Terrible customer service from window lady.
They aint giving Monopoly Promo stickers in theirs packaging. Wonder are they keeping it for them? Must be supervised.
sasuke uchiha
I go to this McDonald’s every morning around 6:00 a.m. for the same exact thing — a plain iced coffee, no caramel or vanilla, just sugar and no cream. It’s a simple order, and I’ve been ordering it the same way every day for a long time. Somehow, these two managers — a young lady and an older lady — always get it wrong.
Every time I tell them the coffee isn’t right, they get an attitude. This morning, both of them started screaming at me, saying it was my fault for ordering it that way. That’s ridiculous because I’ve been ordering the same thing for months. I don’t have issues with the other staff who sometimes open; they’re always polite and get it right.
But these two managers clearly have zero customer service skills. As a frequent customer, I shouldn’t be yelled at at 6 a.m. just for wanting my coffee made correctly.
… moreEvery time I tell them the coffee isn’t right, they get an attitude. This morning, both of them started screaming at me, saying it was my fault for ordering it that way. That’s ridiculous because I’ve been ordering the same thing for months. I don’t have issues with the other staff who sometimes open; they’re always polite and get it right.
But these two managers clearly have zero customer service skills. As a frequent customer, I shouldn’t be yelled at at 6 a.m. just for wanting my coffee made correctly.
Marco Tejada
This restaurant served by far some of the best cuisine I’ve ever tasted. I came here alongside my husband for some lunch on a roadtrip and I didn’t expect to be blown away by the food here. If I lived closer to the area, I would come here every single day.
… moreChevyboy
How are you going to have signs say you are open. But you are not
… moreYesenia M.
I would like to report an unpleasant experience I had at your drive-thru today, October 17, 2025, at 9:14 AM.
The lady working at the first drive-thru window (the one who prints the receipts) was very passive-aggressive with me. I simply asked her to confirm my order because the screen was showing an order that wasn’t mine. Her sarcastic response was, “You ordered, right? So who should know what you ordered?” — all while printing my receipt with a mocking smile on her face.
I honestly don’t understand why someone who seems to dislike their job would continue working in customer service. I truly hope corrective action is taken regarding this employee, as no customer deserves to be treated in such a disrespectful manner.
* La señora habla español, y la situación desagradable fue en español.
Order #: BF84
Date: 10/17/2025
Time: 09:14:35 AM
… moreThe lady working at the first drive-thru window (the one who prints the receipts) was very passive-aggressive with me. I simply asked her to confirm my order because the screen was showing an order that wasn’t mine. Her sarcastic response was, “You ordered, right? So who should know what you ordered?” — all while printing my receipt with a mocking smile on her face.
I honestly don’t understand why someone who seems to dislike their job would continue working in customer service. I truly hope corrective action is taken regarding this employee, as no customer deserves to be treated in such a disrespectful manner.
* La señora habla español, y la situación desagradable fue en español.
Order #: BF84
Date: 10/17/2025
Time: 09:14:35 AM
Clhoe Billups
Slowest, and most disorganized McDonald’s I’ve been too. 15 minutes for a single large fry while I’m standing in view of the fryer and baskets with fries ready. So much walking in circles back there. Honestly ridiculous. Bathrooms were clean so 2 stars
… moreLuke Berry
DONT BE SURPRISED ON THE QUAILTY OF THE CUSTOMER SERVICE. This manager’s actions reflect a severe lapse in leadership and a clear disregard for your brand’s standards. I urge you to investigate this matter promptly and take appropriate disciplinary action to ensure this individual is held accountable. No customer should endure such rudeness or incompetence, and no McDonald’s location should be represented by someone so unfit for a managerial role.
… moreThomas Clardy
The absolute worst McDs in the State!!! Been going here for over a year on and off, not once can they hire somebody who speaks enough English to even understand a basic order like “a number 4, please.” Takes a long time of back and forth to get a basic order right and it’s a rare day when I don’t have to go back to the drive-thru because they missed part of my order… Get it right guys, this is pretty simple.
… moreScott Schrader
I used to frequent this McDonald’s years ago, it was a multi-story building with parking galore. Now it has been replaced with this horrible set up. Unless you are pulled to the spaces marked to wait for your drive in order to be brought out or in the marked spaces for orders from they’re app or you are handicapped. Absolutely ridiculous. I didn’t go in, couldn’t find a parking spot. There just aren’t any. I’ll never be back.
… more