Bailey McDonnal
Huge shoutout to Jacenda, the manager here! Every time I come to this McDonald’s, she’s running the place like a pro. The restaurant is always clean, the staff is friendly, and my order is always right (which says a lot!). You can tell she really cares about her team and the customers — she’s super nice, professional, and always makes sure everyone’s taken care of.
Hands down the best McDonald’s experience I’ve had, all thanks to Jacenda and her awesome crew!
… moreAmanda Fitzhenry
There was an issue with the app not working properly and the first woman I dealt with was extremely rude and refused to help me and would not tell me what her name was. A second woman named Deja (sorry if I spelled name wrong) stepped in and was willing to make it right. As a customer service professional myself for that first woman to flat out refuse to help me or even give me her name is completely unacceptable but Deja clearly understands customer service and deserves a raise. The other woman shouldn’t be in customer service.
… moreOlivia Hyland
my friend and i ordered 2 burger meals, and all the ingredients we removed off the burger were put on the burger, and everything we actually did want wasn’t there. i payed more than 20$ for THAT??? this staff seriously needs to get their shit together. also not to mention my friend is literally allergic to lettuce so she couldn’t even eat it. are we so serious rn
… moreBeau Arrich
Ok. So it’s McDonald’s. But this one is freshly remodeled. The staff is super friendly and accommodating. I’m on a lot carb diet and asked for no bun. They gave me then in a nice container with lettuce which doesn’t come with the regular sandwich. Cleanliness seems to be very important here as is the customer experience.
… moreJohn White
Kiosk says frappes are out of stock while cashier says they offer frappes. Time to get their act together.
… moreBrian Lambeth
I walked into the dining room to make my order 3 out of the 4 kiosks were down so I proceeded to try and make my order on the 4th one it wouldn’t allow me to make the order I wanted so I went to the counter. I waited about 10 mins as the staff ignored me and continued to help the mobile delivery drivers over and over again. Finally I said something a staff member came up to me asked me for my order started helping another mobile driver right in the middle of me speaking and when I stopped speaking she got an attitude with me and tried to rush my order.
ABSOLUTELY NO CUSTOMER SERVICE SKILLS WHAT SO EVER!!!!!
TOO WORRIED ABOUT HELPING DOORDASH GRUBHUB AND UBEREATS TO HELP CUSTOMERS STANDING IN FRONT OF THEM
… moreDee Benjamin
This place is bad as the coatesville mcdonalds! They are very rude and always gets your order wrong. Gave the lady a code for a free breakfast sandwich and never gave me the free sandwich with my order.
… moreLaurencio Ronquillo
One of the best McDonalds I’ve seen in past 3 years. Excellent quick friendly service and quick food and good flavor and value.
… moreAmber Timbs
I went to this McDonald waited at the drive-thru nobody answered. I rode around it was 4 workers just standing there. I rode back around to place an order nobody helped me. I am surprised because they are usually good.
… moreWill Butler
They consistently close the dining room an hour early even though the posted hours say 11 PM. It’s frustrating and misleading—especially late at night.
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