

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Charleroi, PA at 318 Mc Kean Ave | McDonald’s
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Reviews
The quality of the food provided was unacceptable, as the items served were not fresh and the bread was stale. When I brought a missing item to the attention of the manager on duty, I was met with extreme hostility. Despite my receipt confirming the error, the manager became combative and used offensive, profane language toward me. Furthermore, the overall appearance and conduct of the staff were concerning and did not meet standard professional expectations.
Due to this treatment and the poor quality of service, I will no longer frequent this establishment. I trust you will address these serious service and behavioral issues with your team.
This McDonald’s is absolutely terrible. For starters, they don’t even bother turning on the outside lights at night — it looks like the place is closed. Then you get stuck in the drive-thru with no other cars around and still end up waiting 15–25 minutes for food. When the food finally comes, it’s somehow worse than you’d expect from McDonald’s (and trust me, my expectations were already rock bottom).
The burgers were old, cold, and buried under an insane amount of salt — so much that I almost threw up after the first bite. After waiting that long, this is what they served? Completely unacceptable. Honestly, this location shouldn’t even be open.
Avoid this place at all costs.