J Smith
Issue everytime at this place. I order 2 fries, 2 chick wraps and 2 McDoubles and a shake ……that’s 2 McDouble cheeseBURGERS. Look in the bag see everything there, cool. Get home, 2 wraps, 2 fries, shake, and 2 buns with pickles cheese and condiments, oh wait sorry…..cheese on one of them not on the other……..how do you miss 4 whole burger Pattie’s on 2 burgers on an order so small and simple wrap them and all. And how do you put cheese on one empty bun but not the other. Everything was #2 except the shake. $25 for half our meals. Thx. Step your game up it’s a joke.
… moreGrungy Clock
I am never super impressed with this location. It always takes forever to get food. This is not dependent on whether there are tons of customers or not.
The crew is never rude. They are doing what they can. They always seem short staffed. They are just working with what they can. I’ve been there. You make the best of what you can. I don’t want this to reflect badly on them.
9/10 they get the orders right. Sometimes things slip through or get messed up. When the orders are right, it is just like any other typical McDonalds. You know what you are getting into.
I wouldn’t recommend stopping if you are in a big rush. I know it is in a good spot, but it will take you quite awhile to get you food. Inside or drive-thru doesn’t matter.
… morePhilip
Waited in line between order taker, window and window. Over 30 mins for a simple fast food order. More like slow food. Food wasnt even hot. Like, come on. This location needs to be investigated. Very bad location. Do NOT come here.
Additional photos: 8/3/25. Waiting over 20 mins for a simple order. Only 2 people working. Drive through is out into the road. Manager sitting down in office. Avoid this location. Managers dont help staff and blame everyone here. Heard a manager complain orders are not fast enough.
… moreRebecca Beatty
I didnt think I wanted to go back to that drive through after being in that line for 40 min. I did talk to someone who explained what happened and I completely understood. After dropping my clients order off I came back for my wife and our two dogs lol. She gave them pup cups, she was so awesome. Absolutely the best and most friendliest service I have ever experienced….thank you so much Michelle, you should get a raise.
… moreChristine Mansfield
I ordered through the app. 2 hamburger happy meals WITH cheese, along with 2 freeze drinks. Aside from the STUPID and UNNECESSARY wait time (this isn’t the 1st time with them), my children didn’t have ketchup, pickles, OR cheese on their burgers and NO drinks were delivered either. DO BETTER! I ordered curbside once as well from 20min away, got there still waited another 20 min, went inside where yet again waited this time 15 min. Absolutely ridiculous. The west side mcdonalds has been nothing but terrible in ALL ASPECTS. 10/10 DO NOT RECOMMEND.
… moreZ Jaxx
So…..I asked the manager at the East Side McDonald’s why they dont clean the play area for the kids. His response was “We clean it all the time, I’m not seeing any issues.”
So I brought him in and showed him the issues, his response “I don’t think it’s that bad.”
I’m not one to complain, however, my daughter was looking forward to this and she was really upset that it looked the way it did. And she refused to play there, which honestly I don’t blame her. Disgusting.
Here’s some pics on what it looked like.
… moreScrappi
i waited 30 minutes for my ice cream cone (one) andddd i didnt get it why it take 30 minutes i dont grt it i didnt i want my ice cream!!!! 30 minutes!!!!!!! NO ICE CREAM I DONT HAVE MY ICE VREAM I WANTED IT IT WAS FREE BUT I STILL WANT IT IT WOULDVE BEEN SO YUMMY IN MY TUMMY BUT NOOOOOOOOOO NO ICE CREAM FOR MEEEEEE HOW LONG WOHLD I HAVE HAD TO WAIT I COULDVE BEEN THERE FOR AN HOUR BUT WHY ITS JUST ICE CREAM IT COMES FROM A MACHINE JUST TAKE THE CONE I SAW THE CONES THEY WERE RIGHT THERE JUST TAKE EM AND PUSH THE THING AND GET THE ICE CREAM AND GIVE IT TO ME J WANTED IT ICE CREAM MACHINE GO GJRRRRRR AND ICE CREAM COME OUT IT TAKE 10 SECONDS AT MOST IT WOULDNT HURT THISE PEOPLE IN THE DRIVE THROUGH I JUST WANTED MY ICE CREAM I HOPE THEYRE CLOSING TONIGHT AND LOOK AT MY RECEIPT AND GO HEY I DONT THINK I GAVE THAT PERSON THEIR ICE CREAM AND THEN THE MANAGER FIRES THEM AND THEN GIVES A NO ICE CREAM CARD SO THEY DONT EVER GET ICE CREAM EVER AHAIN BECAUSE THATS WHAT THEY DESERVE. I WANT. MY. ICE CREAM.
… moreray miller
A nice McDonald’s with a great location. Went through the drive through. Was busy but the staff kept it organized . The staff are super friendly and courteous. The store was well kept outside. I’d recommend stopping at this location when passing through.
… morePhil Batchelor
I ordered hot cakes and sausage today and nothing else, and I was pulled ahead in drive thru and had to wait 7 minutes for them to come out. Completely unacceptable “fast food” if I wanted to wait i would have went to a diner
… moreQuintin Dunn
If I wanted to wait (currently 30 probably will be more in the end) minutes for a damn McGriddle and a coffee I’d go to an actual restaurant. This place gets worse every time I go.
… more