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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 5879 NY-31, Cicero, NY 13039
Phone: (315) 698-1134
Website: https://www.mcdonalds.com/us/en-us/location/NY/CICERO/5879-RT-31/16012.html?cid=RF:YXT:GMB::Clicks
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Reviews
Mary Branning
Not sure what happened over the past several months but the wait time is awful, typically spend 10 min or more in drive thru. The staff had always been great!
The franchise owners need to get it together and hire more staff. 2 -3 cannot handle the volume at night. The staff is genuinely trying their best.
… moreThe franchise owners need to get it together and hire more staff. 2 -3 cannot handle the volume at night. The staff is genuinely trying their best.
Danielle Fliapello
came here tonight for some quick dinner arrived at about 7 pm some lady in front of me waited 45 minutes for her food and had to leave without it due to the staff not doing their jobs. so i place my order and wait over a hour with no communication from the staff and a lobby full of people. manager never said a word about it and just kept mopping around no intent to do work. this place has gone to shit.
… moreJeffrey Quick
The new norm these days is for the workers to slave away for the drive thru and F the customers who come inside. I stood up here for a solid 10 minutes before anyone came up and asked if I needed anything. No thanks, just standing here for my health. If it weren’t for the noise coming from the kitchen, I would have thought the place was empty. To make it better, I ordered a sausage egg and cheese McMuffin and they gave me fricken ham instead of sausage. Embarrassing.
… moreChristina Cundiff
We are from out of town and we came to get breakfast. Gave our order and we were only a group of five people. Ended up coming up to $90 for breakfast because the cashier guy put on a whole bunch of food on our order that we never ordered and 45 minutes later we’re still waiting for them to correct it and another employee took our receipt so we don’t even have the receipt anymore to compare what got ordered versus what the cashier employee guy ordered for us. On top of that they didn’t serve any silverware only four napkins and no straws. The only thing that they did get right out of the order was the hash browns. The playplace for the kids is wonderful but that’s the only thing that this McDonald’s has going for them!!! If I could give a negative star review for the food ordering experience, I would. Please do better!!!
… moreClark
McDonald’s is a globally recognized fast‑food restaurant that delivers familiar, quick meals that are consistent and convenient for everyday dining on the go. The menu covers classic items like Big Macs, Quarter Pounders, Chicken McNuggets, and Filet‑o‑Fish, as well as breakfast sandwiches, McCafé beverages, and a range of sides like fries and apple pies.
… moreWendy Dutcher
Placed an order through the drive thru… Bacon Qp meal, 2 cheeseburger meal and a 20 pc chicken nugget.
They forgot the 2 cheeseburgers, so went back.. then almost home discovered that there was no bacon on the bacon qp… Shoddy service at best. Understandable that they are short staffed.. but 2 major mix ups on the same order?!! The sticker even stated Bacon….really?
Not going there again!
… moreThey forgot the 2 cheeseburgers, so went back.. then almost home discovered that there was no bacon on the bacon qp… Shoddy service at best. Understandable that they are short staffed.. but 2 major mix ups on the same order?!! The sticker even stated Bacon….really?
Not going there again!
Mike Flanagan
Drive thru took 15 minutes for two cars. 3:45 pm Wednesday feb 18. No explanations except “short staffed” with two cars. One car in front of 8 minutes to order, we pull up, and they ask “be with you just in a second”. People just walking around doing nothing
… moreconnor
Completely unprofessional, ordered an online breakfast meal at 10:10am and the order was canceled once I had already driven there in the snow. Had no help and had to go through the drive-thru.
… moreGiovanni Muratore
Sat at the drive through for 10 mins. Saying hello, anyone? No acknowledgement, and no food for me.
I don’t understand what’s going on at this McDonald’s. Every time I come there’s 2 employees and a line wrapped around the building. But if you can’t provide service you should not be open.
… moreI don’t understand what’s going on at this McDonald’s. Every time I come there’s 2 employees and a line wrapped around the building. But if you can’t provide service you should not be open.
brian hammond
Easily the worst McDonald’s I’ve been too. We very rarely even go to McDonalds, maybe 3-5 times a year and when we do it’s purely for the “fast food” side of it and it’s far from fast.
… more