McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Darkness Scream
Payed cash got shorted but i got it, no sauce shorted a 4 piece nugget, then ordered a plain cheese burger and theres catch up and onions on it, on top of it the burger buns where flipped inside out. Every single time i go here they mess up the order and i mean every. Sloppy food it’s not worth a cent going there. The only praise i have is for the person in the second window an older lady whos always nice. But for the rest of them seriously need the mcdonalds corp to come down on this franchise owner so much for the mcdonalds golden standard
… moreEmily Minarcik
Waited 35 minutes for a drive thru order. If I wanted to spend that long on breakfast, I certainly would have gone somewhere better than McDonald’s! No one warned us when we ordered that it would be far from fast food.
… moreBrittknee Marie
This McDonald’s is by far the worst one I have ever been too. I have been going here since I was a child and it has only gotten worse not better with time. It is always understaffed so the employees are over worked and alot of times rude. I cant remember the last time I actually recieved hot food in my order. The fries are always cold and 9/10 times you will have to bring your sandwich back ro the cou ter to get it fixed, as they dont seem to pay attention to the changes you ask for, and they throw the sandwiches together so fast that when you unwrap it the burger is half on the bread or the cheese is covering only part of the burger, or they pump so much ketchup or mayo on it that it seeps out the sides and then gets spread all over the outside of the bun when they wrap the paper around it. I have recieved some very messy almost inedible sandwiched from this location alot. They also only give you 1 or 2 sauces for the nuggets even with a 20 peice and then charge uou 25 cents for an extra one. The hours fir this location also change randomly, so youll go to fet food at 8pm and find a sign on the druve thru speaker saying they are closed due to no staff. They rarely have milkshakes ad the machine is always “broken”, or down for cleaning. The employees that work here have stated that they go 2 or 3 weeks at times without recieving their paychecks which is the main reason why this location is understaffed. McDonald’s is really lacking on the customer and employee care as of recently, atleadt in this location. I didnt know the franchise location decides the level of care the owning company provides, but apparently in this case it seems to be that way. Hopefully McDonald’s will put the time and attention into this restaurant to get it back on its feet and transform its reputation and ratings from 1-2 stars to the 4-5 stars it could be. This location has been open or over 30 years and has the potential to remain open for years to come if its properly managed, but if it continues like it has been then I honestly dont see it still being open 5 years from now.
… moreColleen Bee
Dirty and disgusting. One review from 4 months ago mentions fresh flowers on every table… well, those are still there, dead and decaying. The floor is so greasy that you could easily slip and fall. The tables are all dirty with food. Chairs and floors are also filthy and have food and condiments on them. The drinks station looked like it had days of spilled soda all over it, and there was garbage and food waste all around it. The burgers were made sloppy with the cheese barely on the patties and the whole time we were there, the employees were standing around joking and laughing rather than doing their jobs! There were pick-up food orders that were left on the counter for over 30 minutes, garbages were overflowing and hanging open. Look at the pictures, the ground in front of the door OUTSIDE the store has a thick layer of grease black and tarry that leads out of the place. YUCK! You’re risking your life by eating here!!
… moreMike Olsen
Waited 25 minutes in the drive thru on Sunday 3-1-26 around 3:30pm. They food was fine once we got it, but waiting 25 minutes for one meal at McDonalds? Won’t be stopping here again.
… moreKaren McNutt
This McDonald’s is ridicules, every Sunday I pick up my grandson at his Dads. I get Food for his brother too that one lives with his Dad. He loves McDonald’s asks as soon as I pick him up for the mcdouble meal deal. EVERY SINGLE TIME… there is a problem with the food ordered. It’s always get in line and wait, and wait. Order is always the mcdouble, only ketchup and extra pickles. Never right, he’s always hungry when I get him and doesn’t wanna wait until we get back to Glens falls. Last time was both meals wrong with single burgers not mcdouble and still not made the right way. There is always choas inside when I go in to have them made right. With of course another long wait time of course. Once again 2 disappointed boys.
… moreSchell
This a copy of the letter I sent to the survey email at the bottom of my receipt. We haven’t been impressed with the chain for quite awhile.
We had a very unpleasant experience at your store. We order our food via your kiosk at 12:37 on 12/22/2025. It was delivered incorrectly about 1:15 (missing coffee, missing burger, and wrong burger) I sent it back asking for the corrections. Those were delivered at 1:29. I told the girl in a sweatshirt, I assume manager, but no name tag that it took over 45 minutes to get our correct food. She replied with “ok” no apology, no offer of part return for meal nothing. I’ve not had such an unpleasant experience at a McDonalds.
… moreJawid Khwaja
It’s a hill billy show in here. Looking at the staff is entertainment at the finest McDonalds. Manager walking around in a denim outfit costume. Co manager walking around in crocs. It feels like you’ve entered the circus and enjoying the 30 minute wait with some free weird show.
… moreRay Smith
-100 stars. Shut this place down! My wife ate here at 28 wks pregnant and was served RAW CHICKEN !
… moreMelissa
STOP AT ANY PLACE OTHER THAN THIS LOCATION. Waited almost 30 minutes in the drive thru, with only 2 cars ahead of me, received incorrect item. Went into building for item to be corrected, waited another almost 30 minutes for said item. At this point I was so annoyed I only briefly examined the item, at the time it seemed corrected. Got the item home and realized the item was the EXACT SAME ITEM THEY TOOK FROM ME!!! So for almost 30 more minutes while I was inside the building listening to the staff members scream at eachother about being understaffed and them just handing people whatever items, because they kept losing the ticket slips. I get to receive the same exact item staff members took from me and held behind the counter for 30 minutes. Makes me wonder how many times other people have gotten food that was touched, picked at, coughed on, sniffed and other wise handled by the public. DO NOT TAKE THE RISK!!!
… more