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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 3003 NY-50, Saratoga Springs, NY 12866
Phone: (518) 691-2429
Menu Photos
Order and Reservations
Order: Order online
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Reviews
James Jock
It was supposed to be a quick dinner stop on the way home. 15 minutes to get my food. Employee apologized but said they’re short staffed because manager had to cut hours. That led to a less than great experience.
… moreKitty K
Ordered mobile pick up. 20 minutes later they come out with my food and Sweet Tea Lemonade. I take one sip, it’s unsweetened tea. I go in and get it exchanged for a sweet tea lemonade and proceed back to work without checking further. Upon clocking in and opening the lid because the straw was missing, I noticed flies.. absolutely revolting. I do my best to call right away and after a while of ringing, I opted to leave a voice message. After work and not hearing anything further, I go back before heading home. They girls had the registers didnt seem apologetic and sorry. I told them I left them a voice message and one immediately tells me they dont have working phones. The manager who looked about 17 stood there shocked I didnt want a replacement. I didnt get a refund or get offered one. I had to ask for a different drink while I showed the “manager” the photos.
I get it… its McDonald’s… but come on…
… moreI get it… its McDonald’s… but come on…
Nick Haines
There isnt a single thing fast about this location. Every time I have Ever visited here im waiting atleast 20 minutes or more. Idk maybe they’re butchering the cows and processing them on property growing and harvesting the potatoes on site? Idk but if I were you id go across the street to burger king instead. They taste better anyways
… moreDarryl Williams
Waited at the counter. Was IGNORED and IGNORED and IGNORED. They are busy, but they still have to take my order or else. I never ever get my food.
If the boss wants to watch the video cameras, it happened on 3:10pm march 2nd, 2026. You watch and see how long I waited JUST TO ORDER and tell me if that’s acceptable.
… moreIf the boss wants to watch the video cameras, it happened on 3:10pm march 2nd, 2026. You watch and see how long I waited JUST TO ORDER and tell me if that’s acceptable.
Kingsley Yurcik
I hate this place. I ordered breakfast here and got it done via mobile order. The order was accepted, they took my money and my points, and it says that the order was being made and would be ready soon.
The manager said that because I got there past 10:30 and because I was doing drive-thru, my order was no longer feasible and wouldn’t be made. I thought that was bullshit. What is even the point of ordering for my food, knowing I am on my way there, only to be told that I was too late? When was this even a rule? I have ordered mobile for indoors and drive-thru all the time and have gotten my order PAST 10:30.
I tried to get my money back. I spent $15 and 4000 points on getting breakfast through the mobile app and I wanted my money back. They would not give it to me. Told me I had to call the corporate number.
So no refund and no breakfast. I double checked my online reciept. Not only did it say that I could no longer cancel but it says that my order is being made and will be ready. Not only that but it says I ordered at a different location in Saratoga. WHAT??? I called the corporate number THREE times and all three times they hung up on me and the automated voice asks me how my talk was with the agent. I hadn’t even spoken to anyone. Then I tried calling this Mcdonald’s back to tell them and NOBODY WOULD PICK UP THE PHONE. I was waiting for 20 minutes before I gave up.
What a waste of $15 and 4000 points.
… moreThe manager said that because I got there past 10:30 and because I was doing drive-thru, my order was no longer feasible and wouldn’t be made. I thought that was bullshit. What is even the point of ordering for my food, knowing I am on my way there, only to be told that I was too late? When was this even a rule? I have ordered mobile for indoors and drive-thru all the time and have gotten my order PAST 10:30.
I tried to get my money back. I spent $15 and 4000 points on getting breakfast through the mobile app and I wanted my money back. They would not give it to me. Told me I had to call the corporate number.
So no refund and no breakfast. I double checked my online reciept. Not only did it say that I could no longer cancel but it says that my order is being made and will be ready. Not only that but it says I ordered at a different location in Saratoga. WHAT??? I called the corporate number THREE times and all three times they hung up on me and the automated voice asks me how my talk was with the agent. I hadn’t even spoken to anyone. Then I tried calling this Mcdonald’s back to tell them and NOBODY WOULD PICK UP THE PHONE. I was waiting for 20 minutes before I gave up.
What a waste of $15 and 4000 points.
Rich
Seriously … I ordered on the McDonald’s app and still don’t have my order 20 min later. I’m still waiting on it now. I’m watching the workers …. No direction, understaffed, no urgency. The drive thru is moving along. Tons of customers here waiting. Pickup TV monitor is not on. I can’t cancel the order because I paid for it online. This is the 3rd time this has happened at this McDonald’s. I will not be back. For the prices, I can go to Red Robin for better quality food at the same price.
… moreTom Delaney
Went here in passing while traveling. We ordered our food inside using the touch screen menu. The food was as expected but our order took roughly 30 minutes to make for two people. The staff in the back looked like they were fooling around as we waited. While waiting one of the staff members dropped someone’s fries while bringing it out. It was a hot mess. Overall, I wouldn’t try to go to back to that location if I knew I was passing it.
… moreAshley Braden
Went inside to order food, waited 33 minutes for our food.. 4 piece chicken nugget happy meal and a chicken sandwich meal. Finally get our food, missing French fries and drinks? How can it be that long of a wait and still get the order wrong? Management needs to do better with their staff. This is unacceptable
… moreLevi Ritter
TL;DR Stay away from this McDonald’s
I spent twenty five minutes in the drive thru (after I had ordered) with about ten cars ahead of me. Apparently this location is redefining the meaning of fast food. No explanation, no apology, no acknowledgment at all. Impressive in the worst possible way.
… moreI spent twenty five minutes in the drive thru (after I had ordered) with about ten cars ahead of me. Apparently this location is redefining the meaning of fast food. No explanation, no apology, no acknowledgment at all. Impressive in the worst possible way.
WLove Nari
McDonald’s Near Exit 15, Saratoga – Honest Review
This McDonald’s is conveniently located near Exit 15, making it an easy stop for travelers or locals looking for a quick meal. However, while the service from the crew is friendly and accommodating, the overall experience is disappointing due to poor food quality and slow service.
The biggest issue is the way the food is prepared. Burgers are often carelessly made, with barely any sauce, making them dry and unappetizing. The sundaes are poorly assembled, lacking the usual smooth and creamy texture. Even though McDonald’s serves simple food, you can tell that it’s made without much care or attention to detail. It’s frustrating to receive a meal that feels rushed and unappealing.
Another major downside is the wait time for mobile orders. Even after placing an order ahead of time, the pickup process is much longer than expected. What should be a quick and convenient stop often turns into a frustrating wait, defeating the purpose of using the mobile app.
The one saving grace is the crew, who are polite and do their best to provide good service. Unfortunately, their efforts are overshadowed by the food and long wait times.
Overall, this location is only worth visiting if you’re in a rush and need something close to the highway. If food quality and efficiency matter to you, it’s better to look elsewhere. Hopefully, management takes steps to improve. Rating: 2/5 but I only give 1 or 5 star.
… moreThis McDonald’s is conveniently located near Exit 15, making it an easy stop for travelers or locals looking for a quick meal. However, while the service from the crew is friendly and accommodating, the overall experience is disappointing due to poor food quality and slow service.
The biggest issue is the way the food is prepared. Burgers are often carelessly made, with barely any sauce, making them dry and unappetizing. The sundaes are poorly assembled, lacking the usual smooth and creamy texture. Even though McDonald’s serves simple food, you can tell that it’s made without much care or attention to detail. It’s frustrating to receive a meal that feels rushed and unappealing.
Another major downside is the wait time for mobile orders. Even after placing an order ahead of time, the pickup process is much longer than expected. What should be a quick and convenient stop often turns into a frustrating wait, defeating the purpose of using the mobile app.
The one saving grace is the crew, who are polite and do their best to provide good service. Unfortunately, their efforts are overshadowed by the food and long wait times.
Overall, this location is only worth visiting if you’re in a rush and need something close to the highway. If food quality and efficiency matter to you, it’s better to look elsewhere. Hopefully, management takes steps to improve. Rating: 2/5 but I only give 1 or 5 star.