Ryan Fedele
This place always messes up, if it wasn’t a half mile away I would never go there again. Got a quarter pounder with cheese meal, no pickles. Has pickles. Fries are less than half full. Ordered my girlfriend a double filet o fish, has one filet.
Total waste of money. Really no reason to go back. They’ve never gotten any of my orders right. Only used them cause the other McDonald’s in Rotterdam is just as bad.
Not sure why. The staff is friendly. They just can’t handle anything with orders.
… moreJld Girl
Just went today 3/6 around 4:30. I just wanted to give a shout out to the nicest drive-thru person I ever had. I didn’t get her name, she had pretty pink hair. She was very patient with me and accommodating. She also said that one of the reasons she likes working there is “you guys “, meaning the customer. Thankful for her impeccable customer service.
… moreEmily Wilson
I understand yall be in a rush sometimes but if you wouldn’t eat what you’re serving to other people you shouldn’t serve it.
… moreAlan Vedder
Prices are so high now that you spend just as much, if not more, than you would at a diner or Applebee’s. However, the food is warm at best, missing, or wrong. Another gripe is, twice now, they’ve allowed an order to go through on the app, but when you go to pick it up, they’re closed. Leaving you to have to wait for a refund. Pretty ridiculous with the technology these days. It’s McDonald’s though, it’s to be expected.
… moreDr SaYYaD
Not bad though…the service is slow . Food is okay.
… moreGriffer
The WORST STAFF I have ever interacted with. My whole experience was recorded as well. Staff got my order wrong so I came back. I asked them to pull me up to a number spot so I didn’t have to wait behind 6 cars and let the rest of my food get cold. Staff then started to raise their voice with me and try to argue the issue. I just went inside and asked for a refund. The manger then began to try and justify staff speaking to customer like that. When I asked “my other food getting cold well I wait for a missed item doesn’t seem like a quality control issue for you, pluses you think an employee talking to a customer like that is ok? Not to mention your training is wrong if you’re not asking customers follow up questions.” The manger was clearly uninterested in what I had to say and does not care about their customers or standards. Best part I have the whole thing recorded because I really couldn’t believe it. So now I have filled out 2 surveys about this, a google review and call to their 1800 number.
Went back months later and they still can’t get the food right or put together with any level of care. I got literally one thing a Big Mac, you know “McDonald’s signature sandwich” and was given this. Don’t you love when half your cheese is melted to the cardboard compared to your sandwich. . . What a joke, I would feel disappointed in the McDonald’s staff but I already know their parents are.
… moreWhitley Roberson
If I’m paying $45 and request to be charged for extra sauce, wait for fresh food for 15 minutes no biggie yet get one sauce to go with 32 nuggets??? The math ain’t mathing. This is exactly why they say double check the bag
… moreDavid Virella Jr
Ordered and received my food very fast with nothing missing.
… moreShane Sczepankowski
It was pretty fresh. Asked if the sauce was in the bag. They said yes. I checked. It wasn’t. I asked for sauce. They gave me the attitude.
… moreDanielle Gage
Are you KIDDING ME??? 2 of these, $18 and BURNT TO A CRISP… can you even believe that as burnt as these things are they were cold? Don’t go to Altamont Ave McDonald’s… I just ordered breakfast from Metro after this fiasco.
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