Jane Colonie
The service here sucks. Everytime I go here, my food is always messed up. Half the time the food isn’t properly wrapped and just thrown into the bag. The employees usually can’t understand anything you’re saying. They never use the first window for payment and have a huge line at the second window due to it. The drive through is all messed up with a huge pothole in the middle of the drive thru that will mess up your car. And they never let you have a receipt.
Today I got a Big Mac meal, how do you forget to put cheese on a burger? And the container was left open so it was spilled all over the bag, and there’s no fing Mac sauce on the burger. They refused to give me a receipt, the lady at the window couldn’t understand what I was saying and asked me to speak in Spanish which I do not know unfortunately and I just gave up.
… moreWilliam Salvi
Ordered a cheeseburger meal and everything was wrong. Got diet Coke instead of a regular and the rolls were stale and moldy.
… moreRit Carroll
Waited 20 minutes for someone to take my order in the drive through. I eventually went inside where I ended up waiting another 20 minutes. The employees were just standing there. People without uniforms were going behind the counter to grab things..? Very chaotic and unprofessional. Awful.
… moreJay Smarro
So many people moving around but nothing seems to get done. Placed an order inside and it took nearly 20mins to get. They focus primarily on drive thru. I started using drive thru thinking it would be better but my food is usually messed up and they always have you move forward to the next window or park in a spot until they bring it outside. The staff is rude to each other and customers.
… moreHonestReviewsSince94’
The WORST McDonald’s and that’s saying a lot because this is America and there’s a McDonald’s on every corner. Seriously the worst worst worst I can’t stress this enough. I’ve never had a smooth experience at this location. You order your food, get it 10-15 minutes later missing items and when you tell them it’s missing, they act like you stole from them and want 3 friggen forms of ID to get the correct food. Bro…. You get paid minimum wage, I get it you forgot my food but fix it instead of acting like it comes out of your paycheck. It’s seriously not that hard. Just avoid this location at all costs if you want to keep your last shred of sanity.
… moreChris Sytsma
They don’t give me what I ordered 75% of the time. Ordered two extra patties on my big Mac, didn’t get it. Ordered no ketchup, add Mac sauce, on a couple double cheese burgers, couldn’t do that. Etc, there’s more. Bottom line, can’t trust this place. Will start checking my order before i move from the drive through line. (I know working at fast food probably stinks. But then I think, it’s so easy. So this comes down on the owners and managers). Get on this guys..
… moreMike strazz
I’m over this place and their drive through.They’re so nasty for no reason…. Can’t even ask the simplest of questions without getting an attitude here. This location needs new management and retraining.Asap, how can you not know that these people are operating at your location with this level of attitude. unacceptable. Skip this location. They certainly live up to their three star reviews
… moreN M
Complete mess picking up my order. Over 30 minutes. Employees ignoring counter customers to send our food out the drive thru window. Order was incorrect, ask for my items I previously PAID FOR to be treated as if im trying to scam Mc Donalds after 30+ minutes…. *update* TRIED getting BREAKFAST at 5:30 am…. CLOSED…..
… moreZachary Adams
Usually don’t have any issues here but I ordered a daily double to go, only to get home and realize there was no burger on it . I’ve never encountered this before! Was pretty bummed.
… moreشـبـل سـهـيـل
One of the best McDonald’s branches in the region. I go after my work in the city of Schenectady to Albany because they are the only branch that is still not closed at the end of the night, and the only branch that even at the end of the night you will find most of the things available and fresh and they have a very respectable staff. I know that they take a little longer than others, but it is a joy They make a great effort to make the customer satisfied with the service. Thank you
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