Ashley
not sure who the lady with red hair and glasses is but if she’s in a managerial position she SUCKS. drink completely forgetten about in doordash order. no problem, i’m not upset i can go to the restaurant and pick up. the woman tells me i can’t and must file a complaint to doordash. i tell her doordash isn’t at fault, doordash doesn’t bag up food, YOU DO. woman is in denial and says that every item was in the bag. i tell her it was not which is why i went in person to go get it and now she’s speaking over me and still telling me doordash is at fault. i can only assume she thought i was trying to get a free drink outta this when that was not the case. would not have bothered to drive down there SHOWING YOU A RECEIPT for a free drink.
… moreMelissa Barker
Placed an order through the app for pick-up at around 10pm. Arrived at the store to find the doors were locked and one of the staff is standing at the door waving me off. I thought the lobby closed at 11pm?? Anyways, went through the drive-thru, the girl over the speaker was kind, the little Spanish girl with the space buns at the second window though had MAJOR attitude and rolled her eyes at me for no reason. Like my bad for using the drive thru for my COUNTER pick up, but you have the doors locked. I get that McDonald’s isn’t a dream job, but seriously do all ya’ll lack any customer service skills?
… moreGabriel Gonatice
The food was fine, but I witnessed the manager/ owner boastfully threatening to fire the staff right in the lobby. The atmosphere was toxic and uncomfortable, and I feel terrible for the employees working under that kind of verbal abuse. I will not support a business that treats local workers this way.
… moreDaniel B
Fast and friendly service! Young man working even came over and wiped down table. Play area great for kids!
… moreDaniel
McDonald’s doesnt get the concept that the customers in front of you come first, not the ones sitting in their cars. But the more they lose customers they will
… moreStephanie Costagliola
I’ll let the photo speak for itself. Big Mac without the patties. Why?? And they won’t refund unless I give the “Big Mac” back. Miss Ma’am… I’m not keeping this laying around my house until I get back to McDonald’s. So no refund?? Wth.
… moreAngelo
Worst services ever around 7:15 I order McDonald’s from DoorDash and the fish fillet sandwich was very messy with tarter sauce like a dumpster and the quarter pounder sandwich was messy as well.
… moreMel Rogers
99.9 % of McDonalds are presented
in a good light. This one in New London CT is no exception. Play
land for kids is wiped down frequently
One of the managers has been there
forever it seems. That says a Lot .
… moreed Cory
It’s Mcdonald’s. I mostly put my orders over the app, so I make no real contact with the humans there. They sound nice over the drive through and passing me my food as I peel away. Cheapest eats.
… more