Rafael Torres
I got a strawberry and cream pie from here it’s hard as a rock! I bring it back in the Manager is telling me oh no this is not our sticker the sticker literally says and I didn’t even look at it you know sometimes we just take our food and go thinking we’re getting fresh or at least decent food for the amount that we pay, it says enjoy by 2:50pm. I just got the McDonald’s about 20 minutes ago. The manager is very disappointing and she is sad the sticker that’s on there is old and she was embarrassed and instead of getting me a new one she said we can’t help you. I will never go there again or even spend a dollar over there she shouldn’t even be managing McDonald’s if you can’t even have great customer satisfaction!!!
… moreNicole Rosenberg
I have been ordering DoorDash from this location for MONTHS. not ONE SINGE TIME HAS SAUCE BEEN INCLUDED. I even buy serval different sauce cups so they understand I NEED SAUCE!!! I don’t understand why it’s so difficult to include the sauce 🙁 I get not liking your job but think about all the people who don’t like their job either but are spending their hard earned money on food!!! Why ruin their experience or meal??? YES ITS THAT SERIOUS. PLS INCLUDE THE DANG SAUCE
… moreMikaela Roberts
I promise you this is the worst McDonald’s in Fall River. They mess up the order and forget stuff wvery single time. Tonight was my last straw though. They were super slow so to orders in the driver through(only 3 cars in mind you). They had me pull up past the window to get my food. My mistake for not checking it until I got home. Noticed they didn’t give me my 10 piece nuggets. This is my child’s food so I rush back and get the nuggets along with an attitude from a manager. Mind you the manager made eye contact with me from the back twice, a second manager walked past me at the front and I still waiting for help for 10 minutes. Only one in line, no cars in drive through that I saw so no line. I leave and get home just to find out my delux wuarter pounder was completely plain. I called and told them the issue and I just got home from going there a second time. The manager said he could get me a refund and I asked if I could just go do that tomorrow. He told me yes but I needed TO BRING THE QUARTER POUNDER BACK FOR THE REFUND. I told him absolutely not because I’m not going back a third time. This would be AN HOUR out of my time at that point for FAST FOOD. I told him I would try to call and speak to the owner instead. I asked him for the owner or head supervisors name for when I call tomorrow and he hung up on me. Absolute terrible service. Can’t expect much from McDonald’s as it is but this is a new low. I will never come back to this one
… moreB G
Just came through the drive thru TONIGHT MARCH 2nd 2026 and you guys have the cutest and sweetest window workers in the city. Thank you for my quick eats when it is too late and my brain is too tired to cook.
… moreCarpe DM
This restaurant constantly closes one of the drive thru lanes and still has the longest wait times. People at the counter are waiting for over 10 minutes before an order is taken and then another 10 minutes to even get the cup. The term “fast food” is long gone from this location.
… morecheryl willette
I ordered a egg and cheese mcgriddle. The put on it that I did not ask for and Don’t eat No cheese. I ordered at the drive thru. When I went in to get it fixed. The manager said that is what I ordered. I said no, I ordered it with no meat and I wanted cheese. So when I asked for my money back. He said I placed the order online. I said no I ordered at the drive thru and paid with cash (he was looking for a card). I will never go back to that one again. That was not the first time I had a problem with that location.
… moreclo
The food is regular for a mcdonald’s. literally what you expect. but service ? management? nah.. get new mangers. micheal the manager really rude. my freind and i went in, ordered food and i received my food in less then 5 min but my friend had to wait a good 15. it was a bit busy so we cut them slack and the workers all are young and he’s yelling slamming things around at these probably minors or just freshly 18-19. so now the order got called out and my freind was outside taking a call when i hear micheal calling her order out, i go to grab it and he proceeded to say “your not _____” i said no i am not but can take her order and he said ” well who’s ____ then?” my freind walked in and i said this is her. he then said “im just confused i been calling it out for 5 min” with an attitude. so we said “we’re sorry its loud we didn’t hear but you don’t need to give us attitude” and he the wanted to argue more saying “then don’t come back” ok and we won’t..! your how old arguing with two kids at MCDONALDS?!! i know the paycheck ain’t that good. get micheal out of here. very immature, unprofessional and rude. those poor workers give em a raise.
… moreChuck Simmons
Two men who work in the morning once there when they opened young man he’s really good and the woman was there around lunch time is really professional also. That’s the reason I will go out of my way just to go to that McDonald’s.
… moreJ M
I ordered online, and when I got to the drive-thru, they told me to pull over and they would bring it out to me. TWENTY FIVE minutes later, they finally bring it out…without the sauce. I go in there to get the sauces and I see other people who had been waiting upwards of 30 minutes for their order, one of which was just a large fry. The manager (a guy in a blue shirt, I assume he was the manager, at least) eventually showed up and started barking at the guests and acting as if they were an annoyance for waiting for their orders. I’ve never seen such a restaurant with this much disorganization before. Needless to say, I will not be back. Go to Canning Boulevard instead, people of South Fall River. I’ve never had a problem with that one!
… moredejanea dirtion
Order from them today me and my wife, and now a few hours later we are both throwing up and popping out the other end like crazy. I would hate to say food poisoning but definitely not okay!
… more