soel “dousky” facade
If you want to not be told when the place is closing but instead they move the trash barrel infront of both doors so that you aren’t able to leave then go here. Wouldn’t move the trash btw. Also asked for sauce and they gave us none so we asked for some and they said each sauce cost a dollar each that is something that has only ever happened at this mcdonald’s one time and never happened any other. As we asked for the sauce they slammed the window on us and refused to provide the sauce
… moreGabbie Mac
The fries here are consistently bad. I need to finally just stop ordering them. They’re always very undercooked and they’re usually cold. Meanwhile, the fries at Main Street in Peabody are consistently great.
… moreK L
They ripped us off a breakfast sandwich, very hard to understand staff. But they are fast with service.
… moreRed Bull Test
This McDonald’s has seriously gone downhill. It used to be a decent spot when Rick was running the place , he was professional, made sure things were right, and actually seemed to care. Since he left, it’s been a total mess.
Every time I order, they mess it up. Ask for no onions? Still get onions. Request extra pickles? Somehow I get none. It’s like no one’s paying attention, and they don’t even double-check before handing your food out.
The customer service is just as bad. The staff has a rude, “I don’t care” attitude. No greetings, no apologies when they mess up, and if you say something’s wrong with your order, they act like you’re the problem.
It’s frustrating to see how far this location has fallen. Bring back Rick,at least then things ran properly and the place had some pride. Until that happens, I’m done wasting my money here.
… morePaul E. Smith
Why don’t successful businesses pay their employees a living wage?
I’m sure this McDonald’s has had productive times but you can’t continue those when there is an obvious lack of funding and good staffing. Stopped in here for a quick bite. Ordered a number one (Big Mac Meal) but was told they were out of Soda so I could get a shake instead. Ordered it with a “McFlurry” only to be told the ice-cream machine was out of order!
Noticed there was a “Buy one get one free” offer going on so switched my order to a Big Mac with large Fries and got an extra Mac for free. Discovered as I drove away that one of my Mac’s had NO lettuce and there was no salt on my fries! Won’t be returning here!
… moreLae Lae
I had a horrible day and i thought at least I’ll treat myself to a McDonalds feast…the crispy deluxe was TINY and NOT crispy…old and disgusting… and all out of sorts. Both the fries and sandwich so greasy and soggy made my stomach turn. OVERPRICED.
… moreKathy Khan
I never eat at McDonald’s but was there to get Happy Meals for my grandchildren and decided to get a fish sandwich. It tasted okay but look what it consisted of. Boy , has Mc Donald’s changed!
… moreDebby P
I’ve been here before and had lunch, their food is always freshly made.. This particular day I stopped in late morning for a coffee. I was greeted right away by a very nice young man. I ordered my coffee with cream and sugar and he made it right away. I was very surprised at how quickly he had it ready and thought it probably wouldn’t be all that good but it was perfect! I had tried going to Dunkin’s but the drive thru was out into the street so I opted for McDonald’s. I literally spent $1.45 for a large coffee, I probably would’ve spent three times that amount at Dunks. I was really surprised, the dining area was spotless and all the tables were clean, the floor was also pretty clean too. I didn’t order any food as breakfast was already over. This particular store doesn’t have breakfast all day like many others do but it was fine with me. I would definitely go here again.
… moreChristian Cook
Although this review is overdue, i was here this past Easter and couldnt say enough good things about the place. The staff was exceptionally helpful and friendly. The food was cooked fresh even though we arrived 5 mins before closing. Very positive experience all around. The staff was so kind to my daughter, and even gave her an extra toy.
… moreStephanie Nichole
I came thru the drive thru on a Saturday. There was only one other car in drive thru when I was in line, by the time I pulled up to pay I was the only/next car to pick up at window. I ordered a kids meal for my daughter/ 4 piece chicken nugget Happy Meal. When we get home with her order there was no 4 piece nuggets for her. I called asked for a call back and no answer or response. I called again the following day to speak to Management, call went to voicemail and no response from them. Really frustrating when you have a hungry child and get her home to only find her meal was incomplete. I gave them a 2 because the employees that took order and handed me my order where respectful and polite. But I know it’s not the cashier’s job or the person handing the order to Qualify check, that should have been completed during packing order before it is handed to the drive thru. Do Better….$7 for a 4 piece chicken nugget, small fries and drink is way overpriced for what you are receiving.
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