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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 100 Macy St, Amesbury, MA 01913
Phone: (978) 388-8956
Website: https://www.mcdonalds.com/us/en-us/location/MA/AMESBURY/100-MACY-ST/2390.html?cid=RF:YXT:GMB::Clicks
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Order and Reservations
Order: Order online
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Fast Food in Amesbury, MA at 100 Macy St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Amesbury, MA at 100 Macy St, for breakfast, burgers, fries, and more, or order online!
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Get more information for McDonald’s in Amesbury, MA. See reviews, map, get the address, and find directions.
Reviews
Jeremy Ott
So bad. Almost every order is missing something. Here’s a picture of my daughter’s “4 piece chicken nuggets” in her happy meal…the nuggets were replaced with a 1/4 cup of the McDonald’s special sauce. Can’t think of a reasonable explanation other than staff trying to mess with us.
… moreG C
McDonald’s places a strong focus on quick drive-thru times when evaluating their restaurants. Often, customers are asked to pull forward into a waiting spot to help the store’s clocked service times, even though their order isn’t ready. While this may improve their internal metrics, it doesn’t improve the customer experience.
During my visit at this restaurant, I ordered a simple breakfast—an Egg McMuffin and an orange juice, with no modifications. Despite the straightforward order, I was directed to “Window #2.” The moment I pulled away from the main window, their system likely registered my order as “completed” to maintain their drive-thru time goals.
However, I then sat for nearly five minutes, staring into what appeared to be an empty storage room. Eventually, an employee opened the door to confirm my order—something that should have been done immediately. Two minutes later, I received my food, but without napkins and with no apology for the delay.
This experience highlights a clear issue with efficiency and service standards. I encourage customers to politely hold their ground if asked to pull forward for no valid reason. The priority should be on fulfilling orders promptly, not gaming the system to inflate performance numbers.
I hope management takes steps to address these issues and improve both service times and customer satisfaction.
… moreDuring my visit at this restaurant, I ordered a simple breakfast—an Egg McMuffin and an orange juice, with no modifications. Despite the straightforward order, I was directed to “Window #2.” The moment I pulled away from the main window, their system likely registered my order as “completed” to maintain their drive-thru time goals.
However, I then sat for nearly five minutes, staring into what appeared to be an empty storage room. Eventually, an employee opened the door to confirm my order—something that should have been done immediately. Two minutes later, I received my food, but without napkins and with no apology for the delay.
This experience highlights a clear issue with efficiency and service standards. I encourage customers to politely hold their ground if asked to pull forward for no valid reason. The priority should be on fulfilling orders promptly, not gaming the system to inflate performance numbers.
I hope management takes steps to address these issues and improve both service times and customer satisfaction.
Stephen Pacheco
Ordered a Double Quarter Pound meal, and a Double Smokehouse meal. Both sandwiches came with only 1 patty, and meat was undercooked not to mention soda was like colored setzer water. Went back next day, they did refund my money and replaced the order at no charge
… moreDianne M Doherty-Harrell
Asked for a #9 no onions with a Sprite and 1 Mcchicken add pickles..after 20mins in a not busy drive thru,,I get 1 Cheeseburger no onions and 1 with onions (??) .. I left with a “You can call tomorrow” and No Sprite and no extra pickles on the Mcchicken. Seriously. Come on!! If u don’t like ur job then LEAVE WITH YOUR ATTITUDE AND LACK OF CUSTOMER SERVICE !!!
… moreTyler Wills
We were on our way to Hampton Beach, so we decided to use the bathrooms here at McDonald’s. The restrooms were pretty clean for the most – part.
… moreJeff
Very clean, modern McDonald’s with a play place. The perfect place for a quick pit stop. The bathrooms were large and included a changing table in both the male and female bathrooms.
… moremark910
They cannot even provide a coffee without being asked 4-5 times and then they still screw it up. Its not occasional here as it seems to be the theme. THEY JUST DONT CARE! The app almost never works here either- Amesbury is not worth the drive. Poorly managed store. I used to stop here 3-4 times a week. The app didnt work and I showed them. They said the app doesn’t work during specials, refunded my money and threw out the ice coffee I ordered.
The employee actually posed for a picture.
I will never go back to either the Newburyport or Amesbury McDonald’s again-
TERRIBLE EXPERIENCE-
… moreThe employee actually posed for a picture.
I will never go back to either the Newburyport or Amesbury McDonald’s again-
TERRIBLE EXPERIENCE-
KingFrench
This McDonalds is great and has the only kids play place in area but my go to is the Newburyport location
… moreJesus D. G
Sloppy service never received my food wouldn’t order from here. They need to hire new people.
… moreMelanie Merrill
They refuse me from ordering food because I reported a problem in Newburyport McDonald’s which is really wrong
… more