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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Pittsfield, MA at 61 Cheshire Road | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Pittsfield, MA at 61 Cheshire Road, for breakfast, burgers, fries, and more, or order online!
McDonald’s, 61 Cheshire Rd, Pittsfield, MA 01201, US – MapQuest
Get more information for McDonald’s in Pittsfield, MA. See reviews, map, get the address, and find directions.
Order McDonald’s – Pittsfield, MA Menu Delivery [Menu & Prices]
Get delivery or takeout from McDonald’s at 61 Cheshire Road in Pittsfield. Order online and track your order live. No delivery fee on your first order!
Reviews
Leonard
Can I give zero stars? Honesty. The staff is so rude and unwelcoming especially the young girl that works at night. She has ZERO customer service skills. Opens the window takes your money and throws you the food all without ever saying a word. This is based off of more than one encounter. The staff makes an unwelcoming environment and gives cold food. On multiple occasions I simply get what I get and not what I ordered. Drive to the one on West Housatonic it’s much better.
… moreKristy R
The drive thru had a few cars so we went inside plus we wanted to sit and eat so we went into the lobby. We had to order ourselves on the kiosk, which I hate doing, but no big deal. I ordered the first thing which was a big Mac meal and as I’m adding it to the cart. It asked if I want to upgrade for $0.00, so I said sure. Who wouldn’t right? Well it was for $0.00, it was for like $2… so now I had to exit and restart all over. I love your smile.
For the most part, the food was fine with the exception of a McFlurry mishap We ordered a Big Mac with nothing on it except for the sauce & onions, 2 medium fries, a medium drink and an Oreo McFlurry.
We waited over 10 minutes for our food and then decided to ask somebody what was going on and we asked who knows how long it would’ve taken. She grabbed the McFlurry that have been sitting on the counter for God knows how long already.
They never gave me spoon for the ice cream so I went back and asked for one. I had to ask 4 times.
The 2nd time I asked 2 of the workers actually turned around to look at me. Then they turned their backs to me making me have to ask 2 more times before finally getting a spoon.
We went to go sit down and nearly every single table was dirty
We did find a table and a minute or two after we sat down, 3 female employees ended up having a pow wow right next to our table. In fact, I thought they were gonna sit down at one point they were so close.
The food tasted fine. Temperature was fine, but the McFlurry was not made correctly. It was a full cup of vanilla ice cream with some Oreo crumbles on top not mixed through the ice cream like it should’ve been a flurry toppings mixed throughout the ice cream and then they throw more on top but that’s not what they did. Also, it was halfway melted from sitting on the counter for God knows how long.
Bathrooms were clean with the exception of something very greasy on top of the toilet paper holder, I was going to put my phone on top of it, but, I noticed the glistening, it looked like Vaseline. I had to put a bunch of toilet paper on top of it so I wouldn’t accidentally touch it.
My pic of the McFlurry wasn’t that great, I wasn’t thinking of doing a review when I took it I had already tried to mix it in when I snapped it but I’m sure you will get the general idea.
… moreFor the most part, the food was fine with the exception of a McFlurry mishap We ordered a Big Mac with nothing on it except for the sauce & onions, 2 medium fries, a medium drink and an Oreo McFlurry.
We waited over 10 minutes for our food and then decided to ask somebody what was going on and we asked who knows how long it would’ve taken. She grabbed the McFlurry that have been sitting on the counter for God knows how long already.
They never gave me spoon for the ice cream so I went back and asked for one. I had to ask 4 times.
The 2nd time I asked 2 of the workers actually turned around to look at me. Then they turned their backs to me making me have to ask 2 more times before finally getting a spoon.
We went to go sit down and nearly every single table was dirty
We did find a table and a minute or two after we sat down, 3 female employees ended up having a pow wow right next to our table. In fact, I thought they were gonna sit down at one point they were so close.
The food tasted fine. Temperature was fine, but the McFlurry was not made correctly. It was a full cup of vanilla ice cream with some Oreo crumbles on top not mixed through the ice cream like it should’ve been a flurry toppings mixed throughout the ice cream and then they throw more on top but that’s not what they did. Also, it was halfway melted from sitting on the counter for God knows how long.
Bathrooms were clean with the exception of something very greasy on top of the toilet paper holder, I was going to put my phone on top of it, but, I noticed the glistening, it looked like Vaseline. I had to put a bunch of toilet paper on top of it so I wouldn’t accidentally touch it.
My pic of the McFlurry wasn’t that great, I wasn’t thinking of doing a review when I took it I had already tried to mix it in when I snapped it but I’m sure you will get the general idea.
Kayley Rocheleau
Screwed my order up twice first time didn’t get the bacon or mayo. Then they tell me they’re out of mayo whatever I can add it at home, second time they forgot the tomato, THIRD TIME IS RAW BRO. This place is absolutely going to make someone sick. And no I didn’t eat it after I noticed I peeled it apart to see how bad it was. Good job night crew serving a pregnant woman RAW meat.
… moreBdotLv MTB
I stopped in at McDonald’s late at night after a long stretch of outdoor work and just needed something quick. This turned out to be one of the best experiences I’ve had at a McDonald’s. Service was prompt, the staff was friendly, and the food actually hit the spot. Simple, quick, and done right. Well done.
… moreNakeisa Holley
I WAS HERE ON SUNDAY 11/2/25 & WENT IN TO GET APPLE PIES WHICH I LOVE.. I BOUGHT 4 AND THE COST CAME UP TO $5.97! I REMEMBER WHEN THEY USE TO BE 2 FOR $1.. THIS WORLD WE LIVE IN HAS BECOME MORE AND MORE COSTLY.. I THANK GOD I WAS ABLE TO STILL BUY THEM.. SO YOU FIGURE FIR ONE PIE IT’S LIKE $1.50 NOW WHICH STILL ISN’T TOO BAD.. MY FIANCE RAN IN TO USE THE RESTROOM WHILE I GOT THE PIES FOR DESSERT SINCE I HAD ALREADY MADE DINNER.. A CLEAN ENVIRONMENT AND THE YOUNG LADY WHO WAITED ON ME WAS VERY KIND! GREAT SERVICE WITH A SMILE.. I KNOW BECAUSE I USE TO BE A MANAGER FOR MCD’S
… moreMathieu Blackstone
Never place a mobile order for pickup. My food was ready and on the warmer, however it sat there for 30 minutes because they kept prioritizing orders placed in person. Probably would’ve been another 30 minutes if I didn’t flag down an employee and point out my food was on the warmer.
… moreKathy Upham
We don’t often stop at Micky D’s but this one was ok. The frappe are great. I tried the chicken stripe. Not as good as the chicken nuggets.
… moreNarZel07
Decided to come thru the drive thru on my lunch break at 2 AM. Never again, in fact I’ll likely go out of my way to enjoy McDonald’s now. Exceptionally rude person answering the drive thru with obvious signs of disdain that I, a customer, dared come to her drive thru tonight. I then heard someone screaming curses inside as a few more customers apparently drove up behind me. Why operate 24 hours if you can’t realistically handle the load? Two stars only bc the place happened to be open. Edit: 1 stat now as I noticed a funny taste and excessive grease on the outside of my bun, suggesting foul play (likely dipped in grease trap to spiye me fir daring to be a paying customer). If the franchise owner sees this please contact me before I take this to the Division of Health Inspection in Mass.
… moreFrederica DeZess
So I went through the drive thru. We ordered 3 hash browns (hash browns were hot), and the price on the bord was totally different from the price when we got to the window. The cashier, who was a manager, wanted to argue about what price I saw. She was very rude and snotty. She frankly did not care, cause me questioning the price affected her times.
Be careful and always check the total they put up!
… moreBe careful and always check the total they put up!
frank maher
Took my grandkids for lunch. Probably later than normal, around 1:30. Hi C out, cup lids out, had to order $5 small shake to placate the youngest one. Lunch ended up costing over $45.
… more