McAlister’s Deli

  4.4 – 740 reviews   • Sandwich shop

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McAlister’s Deli in Cincinnati offers handcrafted sandwiches and signature meals for every appetite. Choose from deli sandwiches, baked potatoes, soups, salads, and famous sweet tea, plus kid-friendly meals the whole family can enjoy. With vegetarian, gluten-sensitive and lighter options available, McAlister’s is great for families, groups, and everyday dining. Enjoy dine-in, takeout, delivery, or catering for meetings, events, and gatherings. Whether lunch, dinner, or catering for a crowd, McAlister’s delivers comfort and convenience in Cincinnati.

Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McAlister's Deli 45255

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McAlister’s Deli Cincinnati | Deli Restaurant & Sandwich Shop Near …

5 McAlister’s Deli locations. In Cincinnati, Ohio.

McAlister’s Deli: Deli Restaurant & Sandwich Shop Near Me

Visit McAlister’s Deli for our famous handcrafted sandwiches, fresh salads, giant spuds, and our Famous Sweet Tea. Find a location near you or order online …

McAlister’s Deli Menu | Sandwiches, Salads & Spuds

Explore the full McAlister’s Deli menu, featuring our famous handcrafted sandwiches, fresh salads, giant spuds, soups, and our Famous Sweet Tea.

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Reviews

F Weber
We had a great experience for our first time at McAlister’s. The staff was super friendly and helpful and gave us all the time we needed to choose from the large menu. The food was super fresh and the portions were big. We enjoyed the clean tables and silverware.
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David Anderson
We have been customers of McAllister since their opening weekend. At a minimum its been once a month as a take out customer. We have dined in a couple of times. We have always looked forward to the large variety of the menu and specifically, their sandwiches. Sides have always been terrific in addition to the quality of both sandwiches and sides. We never miss an opportunity for a couple of cookies as we like both chocolate and their macadamia.
This review is painful for me because I dont know what happened with our takeout last night. We had our 4 and 7 year old grandchildren with us (4 & 7) and they wanted Mac and Cheese along with an order of corn dogs. My wife chose the kids toasted grilled cheese and I went for my favorite. We live about 5 minutes from Macallisters in Anderson Towne Center. When we got home all of the food was cold. The cheese toastie looked it had been stepped on. The Mac and cheese was like glue. The corn dogs were inedible as the small hot dogs didn’t taste like a hot dog or looked like on for that matter. My French Dip sandwich, ordered as a 12″ was packaged and looked like a 6″. I unwrapped it and it acted like a 6″. I soon discovered it was a 12″ but had been pressed soon hard that the two halves were indistinguishable. Flattened in other words. The potato soup was mostly water but I did find a small chunk of a potato so it could be called that.
I know this a long and descriptive review but I wanted an owner or some one in a senior position to know exactly what happened. For the record, this was around 7:15-7:30. If this is the new McAllisters then you have lost a long term customer who has always told friends and family to check the restaurant. At this point, no more until this changes. Extremely and I mean Extremely disappointed in last night and sorry. It a shame to see a good business act this way. We can talk about the impatience of your counter employee another time.
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Taylor Cull
I recently used Mcalisters Beechmont for a catering order – 6 seasonal cookie trays to celebrate vet tech week at a few different vet offices around town. I wish I had know about them sooner!!!! They did such an amazing job without much notice – the cookies were delicious and the presentation was top notch! Exceptional value- I will 100% be coming back around Christmas to use them for my catering needs! Thank your team for doing such a great job! The one thing that was a little weird was that I was able to set my catering pick up time to 10-10:30 but their store doesn’t actually open until 10:30 so I had to wait outside to pick them up. I now know for next time but I think it would be helpful to notate that! Everything else was perfect!
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D H
While the food at this location is good, the issue we’ve had with management as much as we order (over 2500.00 in the month of August 2025 alone) is inexcusable in missing items and money spent deemed as “non-refundable”. I’ve called 5 times in the last month when it comes to being shorted potatoes, salads, side items and had been very patient with Nick (General Manager) when he’s promised to do better. Today, and once again, I ended up missing my lunch. I called and Nick answered the phone. This time, I asked him again as to why this continues to happen, reminding him that his excuse 3 weeks ago, was that his restaurant was in some sort of employee transition, and the phone call to Nick before that one, he apologized and said they were just really busy. Those are the 3 times I’ve spoken with him, letting him know that there had been two other phone calls due to missing items and had spoken to another memeber of their team. In the three times I’ve spoken to him, he conveniently wants to float the issue to Door Dash. It’s not a Door Dash issue.
Having said that, we’ve spent on average, anywhere from 79.00-89.00 EVERYDAY at this McAllisters, due to not being able to leave our home via a recovering illness. Nick knows this. So today, upon trying to appeal to his problem solving abilities as a manager and WHY this continues to go on, I was met with paleness and rudeness. Nick claimed that he wanted me to speak to him like an adult even though my tone was straight forward and without malice. He then “projected” a false accusation on his side of the phone, pretending that I had been, as he said, yelling at him”. His tactic was to gaslight me and play victim for whomever was standing near him.
Folks, this is where we draw the line with an inexperienced manager who lacks the people skills it takes to address a simple fix. There was no concern for the mounting frustration for the loyal customers we are, who just expect to get the items we’ve have paid for. In all actuality, we’ve probably lost a couple of hundred dollars in missing items over the course of the last 2 months. At this point though, it seems that Nick wants to tie our hands, knowing our medical situation, while using condescending tones, gaslighting tactics, and unprofessional language in trying to solve a re-ocurring problem.
Maybe McAllisters doesn’t want our 2500.00 (possibly more) a month? Maybe they feel as though they can afford to lose our business in a shrinking economy and food industry with this type of flacid customer service.
At any rate, know this …. McAllisters has great food, however, at this franchise, it would do it’s ownership good, if they’d crosstrain Nick in just what customer relationships are all about, and just what that means when repeat customers like us, quit them.
And while they’re at it, might they address Nicks BS factor, in telling me that he couldn’t reimburse me my money for the missing items, when another manager did just weeks ago. Nick blamed this on the McAllisters I.T. dept., in a supposed email he received on the subject of reimbursement. Little does he know that I spent time as a manager in the food industry myself, and an I.T. department has nothing to do with reimbursed funds – that would be the accounting dept Nick.
So – again – GREAT FOOD – BAD MANAGEMENT.
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Russell Akred
Yummy meal before heading to Kroger. The Jalapeno Turkey Crunch was really good. The tomato cucumber salad was a little too soupy.
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Tara Simpson
Super disappointed today. I have been ordering Mcalisters catering for almost a decade. I have never had a negative experience at any location until today at Anderson. My catering order was missing the chili that I paid for. Unfortunately I didn’t notice until after my meeting had started. After the meeting I stopped back and request a credit for the $17.90 I paid for the chili. Unfortunately once an order is paid for it is no longer a Mcalisters problem. Instead of credit I was offered two VIP cards for free lunch. I have celiac and have never been able to dine here without getting sick. I order here because my teams love the food. What am I going to do with free lunch for a restaurant where I can’t safely dine?? I will never order from this location again. I may pull all of my business from Mcalisters. If you make a mistake, you fix it. I’m not asking for compensation just credit for what I paid for.
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Kendal Price
We usually enjoy our food everytime. We came today and poor Riley was upfront all by herself serving dining customers, takeout customers, and taking orders with a line of like 10 people, no help. Eventually someone came out to help her but she should’ve already had help. Riley was very sweet, patient, and working very hard.
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Ari Lape
Let me just say my cashier Roman was lovely. He was attentive and read back my order just to be sure. The other front of house people were honestly awful. I was not given my drink and asked for it and was told “This time I will but next time you need to make sure the cashier gives it to you”. I will make sure to go out of my way to avoid this location from now on. Roman find a new job that actually appreciates you.
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Steve W
We’ve driven by McAlister’s for years and have never stopped in. That changed after seeing so many of them in Louisville. It’s another sandwich shop akin to many others with the exception being the baked potato options. My wife loves baked potatoes so that sets it apart. The food seemed a little pricy but it’s 2025 and everything is expensive these days. As for the food, we split a pick two and found it to be satisfying and yummy. It’s a nice touch that the employees bring out your food and bus your table. That’s not something you see very often.
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Wendy D
I did an Uber Eats order for a Southwest salad and a cup of fresh fruit, plus a brownie because yes, BROWNIES! The salad was enormous, it could probably feed two. The fruit was a nice mix of things, The delivery was prompt, correct, and everything was so fresh!!
I definitely recommend it for folks who want fresh food that’s healthy, or those little indulgences that aren’t. I’ll definitely order from them again.
Sorry about the photo of the salad but I dug in when it got here.
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