McAlister’s Deli

  4.2 – 967 reviews   • Sandwich shop

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Easygoing counter-service chain known for its sandwiches, stuffed baked potatoes & sweet tea.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McAlister's Deli 37830

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Visit McAlister’s Deli for our famous handcrafted sandwiches, fresh salads, giant spuds, and our Famous Sweet Tea. Find a location near you or order online …

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Visit your local Deli in Oak Ridge. Enjoy America’s favorite sandwiches, soups, salads, spuds, and more. Learn more about dining in, catering, or delivery.

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Reviews

Walt Doig
A nice place on the inside, spacious and clean. Very friendly staff, definitely enjoyed talking with them. My Wife and I both ordered the French dip sandwiches with a steamed broccoli side dish. The sandwich itself was great, with lots of beef and an enjoyable amount of swiss cheese. The broccoli side was nice and tender but still with a bit of crunch.
Our only issue was with the AuJus dip, it really didn’t have much flavor to it. It needs a more beefy flavor. It was good for dipping but just needed that beefy grab.
Overall happy with the visit, next time we will be trying their tasty sounding potato dishes and really good sounding salads.
Stay tuned for more updates from McAlister’s!!
Post addendum,
McAlister’s, add beef bouillon and maybe a touch of soy sauce to the AuJus and it might be better.
Thank you!!!
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Amber Bradshaw
We typically enjoy McAlister’s Deli. However, this location was a huge disappointment. The staff seemed more interested in eating behind the cash register and chatting amongst themselves than taking our order. There was only one other couple in there besides us so we were shocked at the lack of customer service.
The potatoes were cold. We ordered a signature salad and they gave us the wrong dressing, which we didn’t realize untill we took a bite. When we asked for the correct one, they acted like it was an inconvenience and just slid it to us with a sigh. When ordering, I inquired if I could get a sandwich (Italian) gluten free. The cashier asked the cook who said yes. When the manager brought our meal to our table, she gave us a stern warning how they could never do that again for that sandwich and they shouldn’t have done it (gave us gluten free bread) this time?? I paid for the upcharge and asked if possible beforehand. Our dinner was over $70 for my husband, myself and our two daughters with two of us having water. I work too hard for my money to patron places that are rude and could care less about offering any form of customer service or take pride in their work. Too many other good places to eat.
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Harley R.
Since we live in a world with such negative around us constantly, I decided recently to start leaving reviews when something good/ something I appreciated would occur. Today, while visiting at Mcalisters, my experience was 100/10 from the moment we walked into the door & either Trevor or Steven (guy with beard net) opened the door for us enter to the time & was so patient & informative. I was lost in the amount of kindness this store
Had to offer. Angela, a wonderful manager, carried out our food it was then I complimented her team & her service.
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Ben Stiefel
I just have to say that, among all the restaurants that my family frequents, we are never disappointed at this McAllisters. The food is good. The restaurant is clean, but above all else, the service is the best in the area. The staff are friendly, respectful and accommodating. In a time where customer service is lacking across the service industry, this restaurant stands out by continually providing top notch service!
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Sandra Turner
People were nice. Food was ok, but a Cuban is supposed to come toasted. Bathroom was filthy. No toilet paper. None. Floors were disgusting. Had to clean the toilet to use it. Absolutely disgusting. Also the entire self serve soda machine was empty. But they let you purchase a soda anyway without sharing that information. Then offered tea or lemonade or Coke. The unsweetened tea was tasteless.
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Jared Sturtevant
Definitely not a new place; needs some upgrades. Decent menu
Bathroom is dirty.
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Tiffany Essary
This place has become an absolute joke. Out of potatoes, out of cheese, out of soup, out of carbonation for the drinks. Of course they didn’t tell us they were out of half of that until we had ordered and paid. The food we did receive was cold. The adults(I should say kids with their maturity level) acted like it was all one big joke and funny that we weren’t able to get what we ordered. Also screaming about not being paid on time in front of customers and acting like fools. Multiple people walked out while we were inside due to being out of everything and not wanting to listen to them hooping and holler like kids. Whoever owns this one clearly doesn’t care about the restaurant. Last time we came in the ceiling was pouring water in the building. This place has went down.
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James Ownby
Over 25 minutes to get food for 3 in a dead restaurant. Some food was so burnt couldn’t even eat it. Unfortunately this is common at this location. Save your self the trouble and go to Panera up the road.

Update: spoke with the manager and he made it right. Will give them another chance. Great customer service after manager was made aware.
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Lynette Miller
Nachos were extremely salty and soggy. Rest of party said sandwiches were fine. Restroom and dining area could use a good cleaning. Pleasant environment. Music was too loud.
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Miranda K
Really good place. I love coming here. Food is good some of the staff are very friendly and others are just average or below average.
Cozy place to come for a quiet meal. Not to expensive for the portion size. They only serve one size drink which is a large. Try the chicken tortilla soup and grilled chicken salad. You wont regret it!
Wasn’t a very big fan of the potato soup.
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