

Relaxed eatery offering cooked & raw Japanese specialties plus a small sake & shochu list.
Address and Contact Information
Address: 3025 Lougheed Hwy. #490, Coquitlam, BC V3B 6S2, Canada
Phone: +1 604-464-2778
Website: http://matoisushi.ca/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Japanese Sushi Restaurant in Coquitlam | Matoi Sushi | Coquitlam
Matoi Sushi – Authentic Japanese Cuisine in Coquitlam
Matoi Sushi Ltd, 3025 Lougheed Hwy, Coquitlam, BC V3B 6S2, CA
Reviews
I’m saying this as I saw the chef talking with customers at the sushi bar. Also the servers seemed to be familiar with a lot of customers.
Would recommend coming here. The last time I can here was 10 years ago and it’s the same staff.
The omakase sashimi and nigiri are next level. The owner-chef personally sources the seafood (even from Steveston) and serves rare cuts you won’t find elsewhere.
Daily specials change often, based on what’s freshest—and they never miss. Cold dishes and hot dishes are just as solid.
Staff are super kind and welcoming, and service is always warm and makes you feel right at home.
Can’t wait to go back and try the rest of the menu!
If you aren’t into super flashy rolls and want a more authentic experience, come here.
Once I got there, she handed me the machine without the bill and I had a feeling something was off so I asked for the bill. Sure enough she charged me extra for the soy sauce. I was in disbelief and questioned the .30 cent charge, she started arguing with me and loudly accusing me of not requesting soy sauce on my previous order, and I told her that wasn’t true and she completely embarrassed me in front of diners looking on. It was absolutely unreal and completely unacceptable.
This isn’t the first time she’s treated me poorly either, once I had to send an item back that wasn’t prepared as it usually is and was inedible and she tried to still charge me for it even tho I only took one bite.
This person needs to learn what good customer service is and the importance of treating loyal regular customers well and with appreciation and kindness.
One time I was there with a friend and my friend commented that this lady made her feel nervous as she moved very quick and seems very angry all the time, it’s in her energy.
It’s unfortunate I have to make this review tonight as it’s not aimed at the chefs or the rest of the staff, the other Japanese ladies are lovely, it’s purely on the way this lady treated me so bad, questioned me over a couple extra packets of soy sauce, SOY SAUCE!!!! (They’re so cheap with it too, they’ll only give you 1 per roll)
I will likely order here again as I do like their food and I’ll just hope I go in when this lady isn’t there. If this lady apologizes and makes this right I may take down this post but it’s absolutely unacceptable and shameful the way she humiliated me tonight so this post will up for now.
I’ll conclude, if customer service and being appreciated and valued as a customer is important to you, maybe go elsewhere, lots of great sushi spots in town with equally good food, but if you don’t care, this place has some good items.