Counter-serve chain serving up a menu of specialty or custom pizzas for takeout or delivery.
Hours
| Thursday | 10:15 AM–11 PM |
| Friday | 10:15 AM–12 AM |
| Saturday | 10:15 AM–12 AM |
| Sunday | 10:15 AM–11 PM |
| Monday | 10:15 AM–10 PM |
| Tuesday | 10:15 AM–10 PM |
| Wednesday | 10:15 AM–11 PM |
Address and Contact Information
Address: 231 N Dean Rd, Auburn, AL 36830
Phone: (334) 209-2200
Website: https://www.marcos.com/our-locations/restaurants/AL/Auburn/marcos-pizza-n-dean-rd-auburn-1
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Khia Janaee
I am not sure how to explain my experience except to say it felt like a reality show called Where Did My Pizza Go. I ordered a large all meat pizza and was told it would be ready soon. Then I heard ten more minutes. Then five more minutes. Then another ten more minutes. At this point I started wondering if my pizza was being handcrafted by wizards in the back because it should not take this long.
After waiting around forty minutes I finally asked what was going on. That is when I was told my pizza had been lost. Not burned or dropped. Lost. As if it had grown legs and walked away to start a new life.
They offered to make a new one which would take another ten to fifteen minutes. So I waited again and watched the same delays begin to happen with the replacement. That is when I asked for a refund. I thought this was a normal request but apparently refunds were not on the menu. I was told I could only get store credit or another pizza. The employee even smiled like this was all part of a comedy sketch.
It was a busy Friday night but only two staff members seemed to be actually working. One was rushing to add sauce and the other was trying to top the pizzas faster than they were being ordered. Someone called for help at the counter and the person who could help acted like his delivery was more important than the lobby full of hungry customers.
Overall the visit felt more like a sitcom than a pizza pickup. Funny to look back on but definitely not the experience anyone expects when they just want dinner.
… moreAfter waiting around forty minutes I finally asked what was going on. That is when I was told my pizza had been lost. Not burned or dropped. Lost. As if it had grown legs and walked away to start a new life.
They offered to make a new one which would take another ten to fifteen minutes. So I waited again and watched the same delays begin to happen with the replacement. That is when I asked for a refund. I thought this was a normal request but apparently refunds were not on the menu. I was told I could only get store credit or another pizza. The employee even smiled like this was all part of a comedy sketch.
It was a busy Friday night but only two staff members seemed to be actually working. One was rushing to add sauce and the other was trying to top the pizzas faster than they were being ordered. Someone called for help at the counter and the person who could help acted like his delivery was more important than the lobby full of hungry customers.
Overall the visit felt more like a sitcom than a pizza pickup. Funny to look back on but definitely not the experience anyone expects when they just want dinner.
Pat Bennett
I ordered a pizza for delivery at 5:13 pm. According to Marco Pizza, they would deliver the pizza by 5:43. As of this moment. I still don’t have the pizza. I called them and told them about the issue. No apologies given. Very poor service.
Finally got my delivery at 6:30. Pizza arrived cold.
… moreFinally got my delivery at 6:30. Pizza arrived cold.
Matt Tenold
I ordered delivery tonight. Estimated delivery time was 45 mins. 30 minutes in tracking says “On the way”. Sitting by the door for 30 minutes waiting for it. I then get text saying Doordash has picked up order and tracking shows they’re not even close to the store. So my pizza is still sitting at the store after an hour. Finally get the pizza 30 minutes later and of course it’s cold. Very disappointed.
… moreThomas Parish
One of the best pizzas I’ve had in a while. Pepperoni is the best part for my work crew. Met the owner and he a very nice guy as well. We will order Marco’s instead of PJ and domino’s from here forward.
… moreValerie Spicuzza
We ordered double sauce and got zero sauce on our pizza. This is ridiculous. I have picture proof but it won’t let me post a picture.
… moreBenjamin Miles
I called a different pizza joint at 4:45pm to order for pickup or delivery. Which ever would meet the 6pm dinner I had planned. I ordered 10 pizzas and the other joint canceled my order after I paid $145 online.
I called marcos, they took care of my needs and delivered the pies to my location 5 minutes earlier than expected. The pizza was very hot, and $45 cheaper. I also ordered 10 pies from marcos. I will never call the other joint again. I deleted the old joints. Thanks for saving the day Marcos!!! All 10 pies were eaten within 20 minutes. I will use y’all going forward
… moreI called marcos, they took care of my needs and delivered the pies to my location 5 minutes earlier than expected. The pizza was very hot, and $45 cheaper. I also ordered 10 pies from marcos. I will never call the other joint again. I deleted the old joints. Thanks for saving the day Marcos!!! All 10 pies were eaten within 20 minutes. I will use y’all going forward
Rachid Rachid
I’m always ordering pizza from this store but since the store it sold the Qu of pizza changed but today was weird quality I decided to that my last order goodbye
… moreDK
good pizza and wings but do not waste money on buying dipping sauces. they consistently leave them out, in both delivery and pickup orders. smart business strategy I guess because I mean whos gonna make a credit card dispute over a 50 cent item.
… moreShiva prasad
One my favorite pizza places in Auburn!
Despite the rush yesterday, they made this amazing pizza and unlike other places they are not stingy about the toppings.
… moreDespite the rush yesterday, they made this amazing pizza and unlike other places they are not stingy about the toppings.
Rod Foster
Ordered pizza and after 30 minutes late from said delivery time, am told that Door Dash is delivering my pizza. I never ordered thru Door Dash. Door Dash driver won’t get out of the car to deliver pizza, so I have to go in rain to get it. When I call this store to ask why Door Dash is delivering food, they tell me they are short staffed and using them to deliver food. And, they accept no responsibility for how food is delivered, and I will have to call Door Dash to address, even though I ordered it thru Marcos. Poor Customer service .
… more