Westfield customer
I hosted a bridal shower at over the weekend. Long story short, we had a very last-minute situation where we had to move our event from one of their restaurants so we were scrambling to figure things out and make it work. I just want to say that every single one of the staff involved was absolutely phenomenal, especially America, Gerson, and manager Angie – and the venue was beautiful. We were scrambling to get everything set up on time and multiple staff members came out and helped us with setting up decor, even our balloon arch that we weren’t sure was going to work in the new space. The staff made us and every guest feel like a VIP and my friend couldn’t get over how wonderful the shower was. We were on the front patio which has a lovely modern tropical vibe that was perfect with our decor. It also has an enclosure and heaters, so even though it was a slightly windy chilly day it worked out perfectly. Everyone went above and beyond, and they let us stay in the event space an hour over our scheduled time and then helped us move to another smaller spot so that my friend could finish opening her gifts while they cleaned up the event space for us. America personally took so much time making sure that every single need we had was taken care of and that we didn’t stress or worry about anything. The staff even had a great time, listening into some of our bridal shower games and taking part in the joy of the party. We were initially so stressed when we were told last minute that our event was being moved to another location, but truly it couldn’t have worked out better. We ended up getting an even better experience than we probably would’ve to begin with. I only wish that every time I hosted a party or event that I could have such attentive staff and such a great experience. Thank you again to America, Angie, Gerson and your entire team for making my friend’s day an absolutely beautiful success! She will never forget it nor will any of the guests! To the staff, if you would like any of the photos I took for your own sharing, please reach out!
… moreSteffy Scotty
We did not receive the best service during our visit. Our table was seated around 4:20 PM and we didn’t receive our food until 5:30 PM. Drinks took about 30 minutes, and we had to ask multiple times for items. The server rarely checked in or provided updates. Service improved after a larger party left. The food was good, but the overall experience was impacted by the slow and inattentive service.
… moreChloe Tran
Had a fantastic experience!
From the moment we walked in, we were impressed by the beautiful ambiance and thoughtful decor; everything about the setting felt warm, welcoming, and tastefully put together.
Our server Abram was outstanding—friendly, attentive, and genuinely made our dining experience memorable. All the staff were great. The food was delicious, especially the garlic shrimps, so flavorful And don’t miss the Hazelnut Heaven dessert, absolutely amazing. Highly recommend! Overall, this restaurant exceeded our expectations on all fronts.
… moreaaliyah sanchez
⭐️⭐️⭐️⭐️⭐️ 5/5
I had such a great experience at Layla in Dallas! The atmosphere was warm and inviting, and the food was absolutely delicious — every dish was fresh, beautifully presented, and full of flavor.
A special shoutout to our server, Robert, who truly made the night exceptional. He was friendly, attentive, and knew the menu inside and out. His recommendations were spot-on, and he checked in at all the right times without ever feeling intrusive. You can tell he genuinely cares about making sure guests have a great time.
… moreMr Runels
From the moment we were seated at Lyla, Abram set the tone for an extraordinary evening. He greeted us with a warm, genuine smile and a professionalism that immediately made us feel welcomed. Throughout the night he was attentive without being intrusive, striking just the right balance checking in at perfect moments and always anticipating what we might need before we asked.
His deep knowledge of the menu impressed us: he described dishes so well we felt confident choosing even the less obvious options. When one of our dishes arrived a bit off from what we expected, Abraham handled it with such grace and care, ensuring it was made right—and he did so with kindness and good humor.
The pacing of the meal was flawless—never rushed, never long waits. Every course arrived in time for us to savor what preceded it. Drinks were refilled, special requests fulfilled, and he had excellent suggestions for wine pairings and dessert that turned out to be highlights.
Beyond service mechanics, Abram personality elevated the experience. He had a warm presence, genuine interest in ensuring our enjoyment, and a light touch of humor that made us laugh. It felt like being hosted by someone who truly cares.
Lyla already offers beautiful ambiance, inventive food, and an elegant but relaxed atmosphere—and Abraham made all of that shine even brighter. We left feeling delighted and will absolutely return. Five stars isn’t enough when someone delivers service like his.
… moreSophia N
02/12/2026: I went with a large party to celebrate a birthday. Parking is not easy in this part of town. The hostess said you couldn’t park behind Bread Winners in the parking lot, but you could park there. My family just used the QR code to pay for parking.
The food was okay. Nothing memorable. Not the best. You are paying for the location and ambiance.
Service was okay. At the end of dinner, the server mentioned an additional fee needed to pay for the person that took the large party reservation on top of the 20% gratuity. What was off putting was his awkwardness explaining the added fee.
Once my sister got the bill, there was no added fee. The 20% gratuity was only on the bill. The added fee convo was just weird. She definitely paid over the 20% gratuity just be generous for serving our large party.
And the free cookies we got were from Sam’s. My sister recognized them. Lol
… moreCristian Biviano
I had an amazing dining experience at Lyla while visiting from Chicago! The food was absolutely delicious — fresh, flavorful, and beautifully presented. But what really made the evening special was our server, Gerson. He was incredibly attentive, friendly, and made great recommendations that took our meal to the next level. You can tell he truly cares about providing an exceptional experience. Highly recommend Lyla for anyone looking for authentic Italian food and outstanding service — ask for Gerson when you go!
… moreLara Barawy
Great food, great atmosphere, and an all-around awesome experience. Natalie was our server and she was amazing, super friendly, attentive, and made everything run smoothly. She really made the night better. Will definitely be back.
… moreDestini Owens
Gabriela was amazing! The food was not. It was lukewarm at best, and there was not a drop of seasoning. The steak was cooked perfectly just not seasoned. The curated Valentine’s Day menu was highly unsuccessful with limited options (that we weren’t made aware of until the day before) and obviously cost effective store bought cupcakes as the only dessert option. Overall a waste of $100, but the service from my waitress is what saved the night.
… moremeghna sharda
Loved the atmosphere of this restaurant! Our server Josue was so sweet! I got the Red Velvet Espresso martini was soooo good! I would def recommend getting it!! The Caesar salad and spicy orecchiette was delicious!
… more