At LongHorn Steakhouse, we serve steak as it was meant to be – perfectly seasoned and expertly grilled by our Grill Masters. Choose from legendary favorites like our Bone-In Outlaw Ribeye or our tender, center-cut Flo’s Filet. And if you love steak, wait until you see what our Grill Masters can do with other favorites like our Parmesan Crusted Chicken, hand-cut LongHorn Salmon or our slow-cooked Baby Back Ribs. Looking for a bigger, better lunch? Try one of our Steakhouse Lunch Plates, like our Half-Pound Steakhouse Cheeseburger or our 6 oz. Crispy Buttermilk Chicken Sandwich with your choice of side, soup, or salad. Don’t forget to save room for our Chocolate Stampede! Come in today and experience steak done right.
Casual steakhouse chain known for grilled beef & other American dishes in a ranch-style space.
Mrs Wheeler
Absolutely a terrible experience. It started with being ignored multiple times when I was standing exactly where I was instructed, & finally one member of management staff, Manny, actually acknowledged me and seated me. Whomever is in charge of ensuring sanitary menus dropped the ball because the menu had someone’s food inside of it, and I didn’t see it in time and touched it.
This is my FAVORITE restaurant and this is my first time getting terrible service.
My waitress. Alize, only came and spoke to me once in 30 minutes, & she most definitely displayed an attitude when I mentioned how long I’d been waiting & had not received any service. While I understand they may have been short-staffed, her response was off-putting when I simply answered her question and did so kindly and without malice.
She proceeded to tell me how the two tables next to me had just gotten drinks in a tone I didn’t appreciate. My husband, whom she didn’t know was on the phone, even asked why she seemed to be offended & got rude when I calmly I answered & expressed I hadn’t been served when she is the one who finally came up and asked. I’m a big tipper, but this is why I tip based on service only.
The waitress, Alize then brought the complimentary bread to the table without saying a word to me about 10 min later. No plate or anything just sat it on the table and left.
I was so disgusted at how poor the service was, I quietly and patiently just waited for my food so I could leave.
I can’t say I would ever come back to this location which is unfortunate because it’s extremely close to our home.
Service from Kenny & Manny (not even my actual servers) was 10/10, FIVE STARS!! They were polite and actually acted like they saw me sitting in human form in their establishment.
*Edit. Kudos to management for making the ticket right after seeing all the blood in my steak after management specifically instructed the cooks well done w/ no red.
I would say speak to waitstaff about being polite to customers even when they are overworked because just as I spoke with kindness and I exhibited patience, I didn’t expect my first correspondence with my actual waitress to be rude. Alize provided me terrible service, and I was very offended with how quickly she became rude, especially after I was polite to her after not even knowing she was my waitress for over 30 minutes.
Lastly, thanks Vicky for being so kind and assisting me when the waitress took a ridiculous amount of time to ever return to the table, and still returned with the same attitude. My advice to the waitress is please don’t mistreat patrons because they have received less than normal service and answer honestly without even an ounce of malice or rudeness. My treatment was not okay.
Manny, thank you for attempting to bridge the gap in service.
… moreBrian Mcpheely
We had a great experience at dinner last week! Our server Lane, was on top of everything and made sure we were taken care of. We will definitely be back!
… moreeddie sobe
The service was very nice and attentive. The atmosphere is consistent with the name. Nice. The food was just ok. The center cut filet was not a center cut. It had a line of gristle in the very middle of the cut. When the food arrived it was clear it had sat and the food was barely warm. The baked potato was cold. A far cry from being a great experience. The temperature was not correct. We like our steak medium but it was too overcooked. I have visited your location Philly location. A world of difference.
… moreKristi Lackey
Hands down the best steaks we’ve ever had. Both the ribeye and New York strip were tender enough to cut through with just a fork, and the sizes were big.
The only negative we’d give would be the seasoning on the steaks was very salty, but he flavors were phenomenal. Aside from the delicious steaks, the item that stole the show was their hot honey roasted brussel sprouts. They were amazing as was their peach iced tea. Delicious! Everything was absolutely scrumptious.
Our waitress Amber made sure our drinks were never empty and was super friendly and very attentive. This was our first time visiting there and she was helpful with our questions and giving her recommendations.
We didn’t have room in our bellies for dessert so we’ve decided we need to go back and check out those options. Overall we can’t say enough good about this restaurant. We’d highly recommend going for sure, and can’t wait to go back ourselves.
Happy eating!!
… moreJuan Pina
My family and I have a consistently good experience here. The service is excellent – and Faith is an especially fantastic server – and the food is always well prepared. One time, I did have a rather gristly, chewy steak, and the manager came to our table to apologize and offer a replacement. I had only made a casual comment to my server and told her it was okay, but she took notice of the steak and checked in with management anyway, which was very thoughtful. Big fan of the strawberry lemonade, mac and cheese, brisket queso, and of course, the steaks.
… moreBeautiful Soul
Severely evident they were short staffed but service shouldn’t be compromised. Sat at the bar top for fast in/out. It was anything but. Used the restroom, no paper towels to dry my wet hands. Came out, food just served as I was sitting, after 30/45min waiting for it. Ribeye was chewy, steamed broccoli and steakhouse Mac was cold as ice. Asked for a fresh reorder, this time medium lamb chops, reheat my Mac (overheard server advising another guests the were out), and hot steamed broccoli. 30mins later, I just walked out. Restaurant was rather unkempt for them to have only opened 3hours earlier. I finally walked out. Horrible experience.
… moreDylan Pelaez
I came here last week with my husband to eat out after a weekend. My first impression walking into this establishment was the host who was a tall male standing at the host booth on his phone. When we walked in he never greeted us until 2 mins later of us standing there when he noticed us because apparently whatever he’s doing on his phone is more important then his job. When he finally did notice us he rushed us to a table in embarrassment. We had a server who we still don’t know her name because she never gave it to us or greeted us properly. A younger female. when she was taking our drink order, she seemed very annoyed and bothered, and did not want to waste her time waiting for us to decide what we want and kept looking at every other table, except ours. Very unhelpful with the drink selections btw. That was red flag #1. Red flag #2 was when she finally took our appetizer order, which was the Parmesan crusted fries and when she brought it to our table, it looked horrible. It was bland fries with a huge amount of cheese in the middle that was not separated did not look appetizing and looked like very low effort from the kitchen staff. when I asked if this was how the fries are supposed to come she just grabbed the fries off of my table and told me she’ll take them off the bill. She did not once ask us if we wanted a substitute or if she could do anything to make it right like offer us a different appetizer that we may enjoy. when we finally ordered our steaks, we specifically told her we wanted a side of mac & cheese with extra bacon because that is my all-time favorite side to eat with a steak. We made it very clear to her that even if it was an additional cost, we would like extra bacon. when the steak and macaroni arrived, it had no bacon in it. I asked her where was the bacon she told me that the mac & cheese is already pre-cooked premade and that it’s in there I just have to look for it. I’m sitting there going back-and-forth with her for five minutes, literally taking my spoon and digging around in the mac & cheese looking for any sign of bacon because she’s over here gaslighting me that there’s bacon in there when they’re clearly isn’t. and she finally reluctantly brings me the side of bacon I already ordered and at that point from her attitude and demeanor. I just did not feel comfortable eating at this establishment anymore because the vibe and service was absolutely horrendous. I have to call a manager over because I was just completely unsatisfied with the service and the way this server treated us. I wanted to make sure that a manager knew he comped our meal which I told him he did not have to do. I was comfortable paying for the two drinks that I ordered I just did not want to pay for the steaks because I did not touch the steak or the side of macaroni because I was too busy going back-and-forth with my server to fix it and lost my appetite. he told me that it’s no issue he’s gonna go ahead and comp the whole meal and also wants to take down my email to make things all right to me and to coordinate a better experience for me the next time that I go there. it has been over a week and I have not received an email or a callback from the manager Leon. I called again and spoke to Vicky, who is the other manager and she told me she was going to call Leon and make sure she reached out back to me which she never did. Annoyed that I was promised something that I did not receive i decided call corporate and speak to them on the phone and the lady at corporate has an option to see if they sent out any sort of compensation and there was nothing sent to me. She at first thought it could be a mistake, but there wasn’t even an email close to mine with a compensation sent out so what this tells me is Leon and Vicky clearly do not care about their customers or making it right it’s easy to comp a bill when it’s on the companies dime but to sit there and lie and say you want to coordinate a meal for me and a better experience and then have absolutely have no intention on following up.I won’t be back.
… moreSara Cogins
Each time we come here it seems like the service and the food gets worse and worse. Tonight I ordered a steak, a 6 oz sirloin. It looked more like a 4 oz, and it was very tough. When they brought my food they told me it would be another 10 more minutes before I could have my baked potato because they simply ran out. When the waitress brought the check, she didn’t offered to compensate me for having to wait for my potato, which is also frustrating. Not sure we will be back.
… moreX out 19
This place is not as great as I imagined the steaks are great but the service is terrible on a Sunday not sure if it’s always like this but the food was ok at the least steak came out burned but it was very busy manger made things right but it’s very unacceptable to leave the kitchen considering this is a high end restaurant but I guess that sort of thing is ok nowadays
… moreAvailingCat8
My girlfriend and I went here for dinner on a Friday night, we showed up with no reservation and the wait was only about 15 minutes. Once we were seated our server, Sophia, was very helpful in picking which cut of steak and sides. The food was delicious and we will definitely be returning in the future
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