Long John Silver’s | KFC

  3.5 – 209 reviews   • Fast food restaurant

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Counter-serve chain offering fried fish & seafood combos, plus chicken & sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Long John Silver's | KFC 97470

ljsilvers.com

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Reviews

Todd Richardson
I ordered a slider for $3.59 and asked for honey mustard. NEVER received any. The slider tasted like fish, not chicken! I won’t be coming back. I have tried to give them a chance!
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Jeanne Gullett
Very, very slow service inside. Staff acted like customers were an inconvenience. Food was good, and hot, but the order taker didn’t get it right.
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Martinis Angels
Worst overcooked chicken planks. Waited 20 min for food to be taken out to us. Before all that girl comes out to tell us green beans were out & make another choice
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Czarina Strough
The KFC from here is pretty good. I have ordered Long John’s the last two times coming in, ( fish&chips plate ) and the battered fish taste like it was fried in old oil. The workers are friendly and I’ve never had any issues with my orders.

The prices are getting a bit ridiculous… but I’m afraid that is true with just about any fast food nowadays.
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Laurie
First time at a Long Johns in many years! The food was hot & fresh, you couldn’t ask for more, not enough crunchies in the box, we know everyone loves the crunchies! The fish & chicken seem to be so greasy. The hushpuppies were light and okay, I can make better, but it is Long John’s. The drive through was awesome and you couldn’t ask for better customer service!
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Trish Fletcher
We had a big order. It was later and no one was behind us. He handed the bag to me. My friend ( the driver) said, “You better check that it’s all there.” Before I could respond, the guy working there said curtly, “It’s all there!”
Shrug, okay. It’s not that busy. He should know.
We live out in the country. When we got home, we were short 2 fiesta bowls! I called. I said, “We were just there and we were…” He interrupted, “Two fiesta bowls…” He knew!!!

Because we live out of town, it took time to go get them. No apology, not very pleasant, nothing. Just kind of snippy and like it was our fault.
I used to be a big fan of KFC, but this isn’t the first just time of poor service. The food is not as good as it used to be. I’m done. Won’t go back.
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Kenneth Hobson
The chicken was very salty overcooked and dry. We did not get 2 sides of mashed potatoes and gravy we got 2 sides of gravy. The fries tasted like they had been out for a while.
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Ron Triplett
I have never been so disappointed with a fast food place. We make many trips between Medford and Eugene. We are all very fond of Long Johns. The last several trips we have noticed a big drop in their customer service and quality of food.

Today is the final straw and we will not be back until the management makes significant changes to their operations. Tonight as we entered the drive through I noted that it looked like all the employees were on break outside smoking at the same time…. which is unusual but whatever if they have the staff.

We place our order and the girl seems to be friendly. She says the food isn’t ready and asks us to park out front. This has happened the past several trips so I wasn’t surprised.

After 30+ min of waiting in the front of the restaurant I decided to go in to find out how much longer. (I waited that long because there were several other cars like us that didn’t receive their food yet.

When I get in there a lady was yelling at the employees that they messed up on her order three times and that she has been there for 45 min. She warns me to make sure to verify my order as this is becoming a norm of not getting the correct items at this location.

They finally ask me if I need help and I inquire about my order. The person behind the counter, whom was later identified as Nick the Manager on Duty, tells me that they tried to deliver the order right after we ordered it and they couldn’t find us. I was shocked because nobody ever talked to us or anyone else.

He said the food was old and I would either need to be refunded or they can cook us new food. I tell him we wanted our food, that’s why we came to the restaurant. After about another 20-25 min of waiting at the counter I said I wanted a refund cause it was taking way to long. And at this point I would question the integrity of the people cooking it.

What’s disappointing is that all the employees spent the entire time I was watching them…. goofing around, cracking jokes or disappearing to the back room. After I asked for the refund the person cooking yelled awesome I get another free meal. The girl taking the orders said maybe we shouldn’t park people any more tonight because this keeps happening.

The manager on duty then refund us and gives us the wrong receipt to our refund. He then argues with us saying that he didn’t give us the receipt…. and I’m like then where did I get it. He then swapped it for one on his register. That made me wonder how many people have complained and were refunded tonight….. and yet they still managed to goof off.

The last thing I would state about them was how unprofessional the employees were. The things they were joking about and the things they were saying about the upset customer that just left the store was very unprofessional and if I were the manager I would replace the entire crew, with the exception of the girl taking the order. She seemed to be the only person with a head on her shoulders.

Oh I mentioned the employees were outside smoking. While waiting I counted them up and it appears that all but the girl taking the orders was on a smoking break at the same time….. I wonder if that would have something to do with them having so many upset customers tonight.
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Adam Dorsey
Went here for a quick bite on a road trip. Had never been to a Long John Silver’s, but was hoping it would be like the Skipper’s I went to as a kid. Definitely a step below that, but the food came out fast and they gave us a lot for a little. None of it tastes fantastic, but it was fried shrimp and fish and chips and that’s what we were looking for.

It’s also a KFC, so I don’t know, get a bucket of chicken and fish and got crazy, I guess.
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Rickey Wilson
I grew up in the south so I have has long john silvers probably 100 times and always great. But unfortunately this location was the worse tasting food I have ever had. My 2 piece chicken was basically nuggets and burnt, my fish was burnt and looked like kfc batter and the hushpuppies were flavorless. I drive 2 hours to eat here.afteer 3 bites I threw it away and went home.
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