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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain offering fried fish & seafood combos, plus chicken & sides.
Address and Contact Information
Address: 100 Tarentum Bridge Rd, New Kensington, PA 15068
Phone: (724) 335-1500
Website: https://www.ljsilvers.com/
Menu Photos
Order and Reservations
Order: Order online
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100 Tarentum Bridge Road – Location | Long John Silver’s
100 Tarentum Bridge Road, New Kensington, PA, 15068 (724) 335-1500. Delivery. Order Now. Ever been to Alaska? Our fish has. About our Seafood. Real seafood …
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Reviews
Ammie-Marie Littke
One of the last remaining American fast diner chains that does the classic cheeseburger, milk shake, and fries combo just right. The papa burger and a root beer float is an absolute must have, but don’t be afraid to try the cheese curds. They currently have a special with dill pickle seasoned cheese curds, and they are surprisingly very delicious. This location moves quickly and efficiently, too. We loved our visit here!
… moreHeather Hare
Don’t do it. Trust me. It’s nothing but cold, rubbery chicken and imitation fish with a strong chemical taste. Took one bite and threw it away. Nothing like it use to be. Even the cocktail sauce was just thick tomato paste. Absolutely disgusting
… moreAnonymous
I visited LJS for the first time this evening, and it was by far the worst experience I’ve had as a first-time customer. I placed an order at the drive-thru and noticed that the total seemed higher than I expected. When I reached the window, I asked the employee if there was a significantly higher upcharge for the large drinks. She informed me that the meals I ordered didn’t include a drink, so they are full price. I stated that the sign mentioned the meal included a 20 oz drink. Her response was quite rude as she said, “I guarantee you they don’t come with drinks.” I insisted that the sign indicated the meal came with a drink, two sides, and hushpuppies. She then replied even more rudely, “I guarantee you they don’t, but I’ll go outside and look at the sign.” She rolled her eyes and walked away. At this point, I was really upset and felt disrespected by her attitude.
As she went outside, I decided to loop back around to point out where the sign showed a drink included. I reread the sign and she pointed to where meal was listed, correcting me. I apologized for my misunderstanding, acknowledging my error. Oddly enough her demeanor changed and she was perky and said “that’s okay” – totally polar opposite of her demeanor just moments prior.
To put things into perspective from my standpoint, I was unfamiliar with the menu since it was my first visit, and I had just finished a 12+ hour workday – I was exhausted. I misread – my mistake. I am not upset about being wrong and corrected; I am upset about the way I was treated! After this experience, I ultimately decided to drive away, which I’ve never ever done before – I did so as I didn’t trust her handling my food after the fact.
The main takeaway from this experience is that the interaction could have had a totally different outcome had the employee kindly explained, “You ordered a meal/platter, which doesn’t come with a drink. The combos are what include a drink.” I would have let it at that because I clearly misunderstood. Unfortunately, being given an explanation wasn’t the case – no effort even attempted; instead, she chose to be rude, disrespectful, and argumentative. I do understand that she could’ve had just an off day. Life happens. But that still doesn’t give a person reason to be disrespectful towards customers.
I don’t wish for her to lose her job or face repercussions. I do, however, certainly hope she receives some coaching from management on how maintain a certain level of professionalism and how to treat customers with respect, regardless of who is correct.
Also, to note to the owners who respond, I’ve already shared feedback to LJS.
… moreAs she went outside, I decided to loop back around to point out where the sign showed a drink included. I reread the sign and she pointed to where meal was listed, correcting me. I apologized for my misunderstanding, acknowledging my error. Oddly enough her demeanor changed and she was perky and said “that’s okay” – totally polar opposite of her demeanor just moments prior.
To put things into perspective from my standpoint, I was unfamiliar with the menu since it was my first visit, and I had just finished a 12+ hour workday – I was exhausted. I misread – my mistake. I am not upset about being wrong and corrected; I am upset about the way I was treated! After this experience, I ultimately decided to drive away, which I’ve never ever done before – I did so as I didn’t trust her handling my food after the fact.
The main takeaway from this experience is that the interaction could have had a totally different outcome had the employee kindly explained, “You ordered a meal/platter, which doesn’t come with a drink. The combos are what include a drink.” I would have let it at that because I clearly misunderstood. Unfortunately, being given an explanation wasn’t the case – no effort even attempted; instead, she chose to be rude, disrespectful, and argumentative. I do understand that she could’ve had just an off day. Life happens. But that still doesn’t give a person reason to be disrespectful towards customers.
I don’t wish for her to lose her job or face repercussions. I do, however, certainly hope she receives some coaching from management on how maintain a certain level of professionalism and how to treat customers with respect, regardless of who is correct.
Also, to note to the owners who respond, I’ve already shared feedback to LJS.
Kayla Guerriero
The cashier, Henry F and the lady manager (can’t remember her name) were extremely friendly, helpful and just all around gave us the best service possible when my husband and I visited for lunch yesterday! The food was hot and delicious and they made our experience one to remember and now will be repeat customers! Great Staff at this location!
… moreRichard Bobchak
Waited for 20 minutes for my order at the pickup window. Watched 2 workers throw away at least 2 orders in the garbage and heres what I got… see photo …. Had to edit my review because about an hour after I had this horrible food (only because wife and I were very hungry) , I got diarrhea. DO NOT EAT HERE!!! You just don’t know what you’re getting.
… moreEvan Bundy
Great food and even better service, this was the cleanest LJS I’ve ever been to. Staff were super friendly and efficient. Food was fried perfect and not too greasy.
… morePamela Nelson
Haven’t been there for a longtime and now I know why. Ordered 2 pieces of chicken with one fish. Ong one piece of chicken was like 1/2 inch wide I opened the green beans and almost threw up. They are discusting Smokey taste. Then $2.79 for a small root beer. Never again. I’m going to stop for a refund on the green beans.
… moreTWright
Great service, I wish the inner city ️ of Pittsburgh brings this fast food restaurant back We miss it
… moreMelan Ated Queen
The grease was old and the food carried the old flavor! Everything was dry and hard! I ordered shrimp, chicken and fish! Horrible! I threw everything away! Just wasted $16 and I still need something to eat! I would not ever return to this restaurant!
… moreTim’Aira Mone’t
Pretty solid. Took a minute however it was fresh. Enjoyed the last at the takeout window as well. They applied a coupon just bring nice.
… more