Lynnette Chihak
My Daughter and I stopped in to have some LJs we have been craving. The fish was excellent and the hush puppies were light and fluffy. The wait staff were so nice and the food was brought to our table fresh and hot. We will definitely be back!
… moreshalaine brown
Horrible experience at Long John Silvers on William’s Blvd tonight Friday Nov 14th. Went thru the drive thru to pick up my order I had ordered through the app and that said it would be ready at 7:05pm. I arrived at the drive thru at 7:05, the worker running the drive thru (Ava) said my order was not ready and I could wait outside or come inside. I stated I would wait at the pick up window.l sat at the windows for 20 mins, no contact from the drive thru worker but I could clearly see her sitting at the computer, lint rolling her outfit etc. I decided to call the store after feeling ignored at the window. The same worker answered the phone, said my order wasn’t ready and didnt know when it would be ready and l can just continue to wait and hung up on me.I eventually got my food but didn’t receive my soda. Asked for it and the worker clearly didn’t want to give it to me. Horrible experience, my food is old and cold. Took a couple videos of my Horrible service. ( unable to upload here or I would!) I have made complaints with LJS and the BBB with my videos attached in my complaints. I would avoid LJS as long as this worker is an employee!
… moreBreleigh Richardson
Waited almost 45 minutes in the DRIVE THRU just to have someone in the parking lot tell me there’s a sign on the front door saying they are closed. Mind you people before AND after me were ordering. Ended up asking the nice lady that was behind me in line if she wouldn’t mind backing up so I could leave. Across the street to Mcdonald’s I go.
… moreBirdie
So the ceiling looked like it had water damage (not in the main portion, but in the additional seating area past the condiments and drink dispenser), and it smelled strongly like mildew inside. Restaurant should’ve just been closed until the ceiling was fixed, both for customer and staff safety, that mildew can’t be good for anyone. Not sure if it has been at the time of my writing this review.
Staff were good. Do better by them.
… moreJesse Brown
After sitting in DT for over 20 mins, went inside left daughter to drive my truck since was stuck in a very badly designed DT lane. When asked for manager was denied, crew person didn’t want to help me and said it was the managers problem not his whole time and proceed to argue with me. He was extremely rude. Manager still did not come out of the back during this altercation. Employee called the store manager and made himself sound like the victim while he embarrassed me several times saying how I was not being helped and refusing service. When all I wanted was to get my vehicle out of the DT. The manager was running DT and said nothing when taking order that there was a wait or anything. While we waited in DT we thought line was moving why we stayed, but they where parking cars. I will not recommend this location to any as this is not the first time they have had bad service!
… moreNatasha L
Usually the food is good but this looks like I ordered it off a kids menu. The chicken was old and no crispies.
… moreJoann Dodson
This was my 2nd time visiting the reopened LJS and it will probably be my last. The last time I had drive thru and thought the $20 price tag for my meal was a bit much but I did opt for the cheese nuggets and tried the lobster bites. Not only could I really not tell the difference the portion was not very big. The food was subpar. It was late in the evening so I thought okay it’s late food could have been prepared earlier it was okay but not great.
After that experience about a month or so I decided to give them another chance. It was around 4 and I hadn’t eaten yet that day so I decided to try again. Well I didn’t get any extras but did get the 2 fish meal that came with 1 side, 2 hushpuppies and a drink. I got waffle fries for my side. $12 and some change. Went to my table and waited. Got my meal delivered to me and I kid you not I got 6 pieces of fries. S I X! I was too shocked to even say anything. The staff was very nice and besides the little kid running around and the parents yelling at them the dining room was nice. I wasn’t the only one that was disappointed in the food, 3 others complained while inwas in line to place my food. I should have taken that as a warning. I more than likely will not be back. I added a photo of my $12 meal for reference.
… moreTammy Carlson
The cashier was rude and acted annoyed that we came through her drive thru. We tried to be pleasant but when we asked to please have tartar sauce and shrimp sauce she slammed the window and then opened it and basically threw it at us and slammed window shut. Really uncalled for. Sad I would of went back for the food but not for this service.
… moreTeri Pirtle
Always loved LJS but the service has truly crashed!!
I ordered at drive thru earlier and my order was not correct to my order. When I called and asked to speak with the manager the lady who answered said she was the shift leader. When I asked twice what her name was, on the 3rd time asking, I told her that I’m asking because I’m an unhappy customer. At that point she got defensive, and threatened to hang up on me. I’m sorry Raven, if that’s your name, but when a customer calls asking for a manager, then asks for your name, it’s because we want to know who we are speaking with. I’m so over LJS after today’s experience. There’s a Culver’s up the street who has bomb cod and sides and fantastic service!! Sure miss Mario the old owner here! RIP
… moreLisa Sherman
Michael R was my cashier and from the start he was so friendly and polite. He let me know right away my order could take 15 minutes due to the several orders ahead of mine. My order was out in ten minutes. I watched him interact with other guests and he was equally friendly and helpful to their needs. Thank you for your great customer service
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