

At L&L Hawaiian Barbecue, you will be transported to Hawai‘i through the diverse flavors of the Islands and the warmth of our service. Our specialty is a unique style of Hawaiian plate lunch, featuring two scoops of rice, a hemisphere of creamy macaroni salad, and a generous helping of an aloha-infused hot entrée.
Island-themed fast-food chain whose menu features traditional Hawaiian plate lunches.
Hours
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Address and Contact Information
Address: 2850 National Ave #102, San Diego, CA 92113
Phone: (619) 232-1888
Website: https://www.hawaiianbarbecue.com/locations/28th-street/
Menu Photos
Photo Gallery
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Reviews
When I picked it up it was a regular chicken katsu. A mistake and communication obviously. When I called back to see if they would remake the order. They declined and said that they would have to charge me for a new one in full.
Every business handles their customer service issues different. However I’m extremely dissatisfied. I came all the way down to pick this up for my sick husband and he was so disappointed when I brought him his food.
I even asked to compromise and possibly get a discount understanding that the sauce was the main issue and not the food itself.
In my experience as a customer other restaurants would have offered to remake it or even offer another plate at a discounted price.
I miss when companies actually cared about the customer and their satisfaction.
The lack of attention to detail is astonishing. The food was not even warm, let alone appetizing. It’s disheartening to realize that I had tipped these individuals. I urge anyone considering dining here to proceed with caution. The quality of the food is far from acceptable.
I can only hope that basic hygiene standards are upheld, although my faith in this establishment has been significantly shaken. Given the abysmal quality of the food, I can’t help but worry about potential health risks. I sincerely hope that neither I nor anyone else who dines here falls ill as a result of this experience. It’s truly disheartening.
So I call and was told to bring it back when I could. I did just that the next day.
THIS IS WHEN THE GOOD STUFF HAPPENED:
I go in the following day. I was greeted very kindly by Melli. I briefly explained my situation and presented her with the chicken plate. Basically she said it was no problem to replace it. Showed it to the “Boss Lady” Ashley who let me know she would personally take care this ASAP! Now things a way a business should be operating. Take accountability, apologize, fix the issue . And let me tell you …. These ladies did just that! The plate came out amazing. I was extremely please with the outcome. I came in thinking I was going to get upset trying to explain why I got unexceptionable food. But NOT at all they did everything PERFECTLY to include this plate. I will most definitely be back. Thank you Ashley and Melli.
*they didn’t answer their phones so instead of ordering before pickup, I had to order inside. The employees were very nice.