Whitney Yarbrough
I literally went to this L&L Hawaiian about 10 mins ago, and the picture below is what i received. I ordered the barbecue plate with no macaroni. And instead of barbecue chicken, I asked for Katsu curry. Well when I got my food, there was little to no curry sauce. Then I received only a little bit of the beef, the Kalbi was fine. I asked for a side of curry sauce and the lady tried to charge extra! So she put more curry on the chicken. I have been to L&L before and other locations give you your moneys worth. The lady also charged $1.25 to change the barbecue beef to Katsu Curry. No other L&L have charged when I ask to change. Be weary, and do not go to this location near Nellis Air Force base on Craig rd. Further, the lady at the counter was on her phone the entire time and payed little to no attention to the customer. This wasn’t worth $22.00. I asked for a refund and they don’t do exchanges or refunds. Hmmm I wonder why! The best L & L locations are in Summerlin and north Las Vegas near centennial. DO NOT GO TO THE LOCATION AT 2520 e Craig road suit 105. Make the drive up north to a better location.
… moreJeremy Lewis
EXTREMELY OVER PRICED! I drive a truck and ordered from this place on Door Dash while in town. $20.50 for a mixed plate that looks thrown together with littlest portions I’ve ever had from an Islander restaurant. $4.25 for Kimchi that looked like it came in a sauce cup. $8.99 for chicken Lumpia that looked like mini egg rolls you can get at the store. Pictures online are enlarged and do not represent what you actually get. Overall, the food is sub-par. EXTREMELY DISSATISFIED AND WILL NEVER GO BACK. I CAN NOT WAIT TO GO BACK HOME TO THE WEST COAST TO MAKE UP FOR THIS BS!
… moreBrown Suga
Visited this place yesterday 9/20/24. The female cashier is very unfriendly. Did not say hello or welcome in or even a fake smile. All she said was what can I get you. This woman was rude and not welcoming. I ordered two eggrolls for $2.25 and I could have bought these frozen from Walmart. My daughter ordered the barbecue chicken sandwich for $5.99 which had no barbecue sauce on it whatsoever but I will say it had a nice sized piece of teriyaki chicken. The atmosphere was dry and uncomfortable and I will never go here again.
… moreLeah Lowe
More meat than expected! Great customer service and the plate was so full I ate off of it for 2 days. Highly satisfied with the portion size and taste. Thank you.
… moreChellie F
Usually never have an issue here. Today I came in and no one was at the counter, in the kitchen, or anywhere. Waited a few minutes because there were people eating but no staff present. Walked out and won’t be back.
… moreNathan
They should take Call-in in orders seriously and no deprioritize them because the person isn’t there. They treated the call-in order only priority once you arrive, i called in to-go because i expected it to be ready once I arrived which was 16 mins later… this is the last time i’ll come here .
… moreBre Taylor
Food was fine but the customer service is terrible . The lady took our order while looking down at her phone . She goes “ go ahead” like okay freakn rude then we ask for sauce and she tells us it’s in the bag which it wasn’t . If I want sauce I should be Abel to get it with my meal no matter wat I order . First L& L I’ve been to where they don’t just give it to you . So had to turn around and go back in . Then was charged $2.40 for some tiny teriyaki sauce cups . Her attitude is horrible . Someone needs to replace her or yall will continue to have these type of reviews . Made the whole transaction uncomfortable for no reason .
… moreSuds
UNDERCOOKED TARO LEAVES ARE POISONOUS!!!
THE LUA LUA WAS WRAPPED IN WERE NOT PROPERLY COOKED. My mouth went numb and I couldn’t swallow.
I googled the dish and apparently TARO LEAVES CAN CAUSE CALCIUM OXALATE POISONING if undercooked!!!!
I called poison control and they advised me to seek medical care if symptoms persisted or worsened.
Avoid this place.
They don’t know how to safely prepare food that’s dangerous if not cooked properly. I didn’t know this before ordering and no one told me. It was my first time trying the dish.
… moreJacqueline Carpenter
First time eating here, enjoyed most of what we ordered. The mac salad was yummy, the short ribs were delish. My only complaint is the kalua pork was a bit salty but I’ll definitely go back.
… moreRaphael Keller
I’ve been coming here once in a blue moon. So I ordered a BBQ mixed place and I asked for a katsu sauce, she said it doesn’t come with katsu sauce. How stingy can you be? I’m willing to pay for it. It’s true , multiple reviews She’s horrible. She’s been working here for so long and she hates her job. Also the environment seems toxic and I will invite health department how clean their kitchen is.
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