Beth Garland
The customer service here is awful. The girl at the counter was rude. She blindly told me “8 minutes” on two hot and ready pizzas. Well, 30 minutes later and I still didn’t have them. Then another kind girl asked me if I wanted to order and I told her my plight. She came back 2 minutes later with pizzas.
Unprofessional. I won’t be going back there.
… moreSarah O’Hearon
DO NOT EAT HERE! This place has to be nasty inside because there was a black hair BAKED INTO my pizza (pictured with proof). I nearly vomited when I discovered this. I attempted to call the store 5 times with no answer. I then attempted to email their customer service line and my emails kept getting kicked back. At the end of the night I paid $27 to feel absolutely disgusted and throw the rest of what was supposed to be a pizza family movie night dinner in the garbage. Absolutely nasty!
… moreAbigail
I would rate this place ZERO stars if I could. They have the worst customer service, the employees are very rude. My pizza was cold. And me and my family were kicked out of the lobby at 8:50 pm because the lobby closes at 9. The employees complained out loud about having to make our order. I do NOT recommend this place to anyone. And I find it funny the owner only replied to all the good reviews (which are about 2) and had nothing to say to all the “bad” reviews. It was my first and last time here.
… moreMelissa Jimenez
This place WAS good to go to. Now they are under staffed and the wait is terrible. This place isn’t the “HOT~N~READY” that it used to be. They need to do better or get better.
… moreTraci Williams
We love pizza that little Caesars offers and great prices but the service and the drive-thru here in levelland goes to be the worsted in town he’ll in the whole entire state of Texas what a shame surprise corporate has it done something about it wow
… moretj duffield
Employees in the back playing and eating food in the cooking area. Food wasn’t finished till 30 minutes after it was supposed to be according to our app. Pizzas were supposed to be the $9.99 Fanceroni, only got the normal hot n ready pepperoni. It took so long the first time, I didn’t even consider going back in to get what we actually ordered.
… moreMaria Jones, Munoz
The cashier was rude, didn’t wanna help with our order, she kept walking away, and the food is never hot and ready, you have to wait at least 15min for the food to made
… moreKalye Cavazos
We waited over an hour for our order (and in a line of 9 other people) just to never be acknowledged. No one ever came to the front they just stayed in the back yelling at us threatening to call the cops for “getting loud” with them when we asked about our orders. We could literally see our pizzas. The workers were so rude and wouldn’t give out the number to the gm or corporate when asked. Refused refunds. Customers ended up calling the non emergency line so we could get our orders. DO NOT GO HERE.
… moreTucker M.
Quick, easy, affordable, tasty, and to the point. They’re not gourmet, they’re delicious and fun, that’s why I keep coming back to Little Caesars! Just don’t raise your prices like everyone else, please.
… moreDiego Gonzalez
We were at the Little Caesars drive-thru since 9:30 p.m., waiting at the window for almost 30 minutes with no one acknowledging us or taking our order. When someone finally decided to talk to us, they told us the place was already closed and they couldn’t take our order—even though their posted hours clearly say they close at 10:00 p.m.
To make things worse, this isn’t the first time we’ve had a bad experience here. Every time we visit, we end up waiting 30 minutes or more just to get one or two pizzas.
This kind of service is unacceptable. If they weren’t going to take any more orders, the least they could’ve done was let us know. We won’t be coming back.
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