Address and Contact Information
Address: 29 S Frederick Ave, Oelwein, IA 50662
Phone: (319) 283-1655
Website: http://www.leositaliandining.com/
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Reviews
Our server barely checked on us. We had to flag her down just to ask for condiments after our food was finally brought to us. Not only did it take nearly 50 minutes to get our food, but patrons who came in after us, locals most likely, received faster service.
One of my table mates ordered a beer and was brought a mixed drink. Instead of taking accountability for the mixup, our server blamed the bar for making the wrong drink. That may have been the case, but she was the one who took his order. He ordered a beer and didn’t receive a beer. It only got worse from there. My husband ordered a bacon cheeseburger, only to be presented with a burger that was half cooked, half raw. It definitely wasn’t worth its $14.29 price tag. I ordered the Taste of Italy, and I’m still trying to wrap my head around the fact that what came out on my plate somehow managed to cost $21.99. It was bland and lukewarm at best. In all honesty, it tasted like a store-bought frozen dish that they just warmed up and haphazardly threw on a plate.
Needless to say, I will not be a repeat customer. Once was more than enough for both my tastebuds and my wallet.
As evidenced by my take-home box, I didn’t enjoy my meal enough to eat even half of it.
ETA (in response to the reply): We had two separate tickets for a total of four people. My table mate asked for a beer menu and one was provided. He chose his beer of choice and was brought a mixed drink instead. A double shot of some kind. And as far as I know, it’s illegal to leave with an open container of alcohol. So, no, he did not get it to go. Our server took no accountability, negating the fact that she was the one who brought him the beer menu in the first place and was the one who took his order. She blamed the bar instead and didn’t even offer to make it right. You may very well serve hot meals, but mine most certainly wasn’t. It was bland and lukewarm, as I previously stated. The burger had chunks of uncooked meat. It wasn’t rare. There’s a difference between rare and uncooked. It never should have been brought out that way.
And after reading the other reviews, it doesn’t appear that you are properly addressing the issues at hand, as this doesn’t seem to be a singular occurrence.
We also had Chicken Alfredo and the onion rings were really good. I had a chicken bacon ranch wrap which although not Italian was wonderfully fresh, with a good amount of chicken. Will definitely be back.
6-26-22. We took the little elevator ride up to the bar upstairs. Had some drinks and a pizza which was really good. So far Leo’s has never disappointed.
Our servers name was Lacey, wasn’t very friendly. Seemed to be aware of everyone but us. Maybe if I was a local I would have better service.
In response to management- I ordered the Alfredo and my coworker the pasta bread bowl. I didnt tell the waitress about my food because I could see she wasn’t having a great shift. She accidentally spilled ranch an herself and I held the tray for her and gave her my napkin while she cleaned up. The receipt machine kept jamming on her as well. I didnt want to make her night worse by sending back my dish so I told her I was full, paid and left. The only negative of my visit was the food and wait time which felt longer than necessary given what we had ordered and what was coming out before our food.
Fish bites and chips with a cup of coleslaw, ok.
Was going to try a pizza on Saturday but kinda scared to,, afraid it won’t taste like the families history as been.
Maybe the next trip home.
Stopped back today, went with pizza and Fish n chips special along with a loaf of homemade Italian bread.
We will be back again, love the pizza and my daughter loves your bread!