Last Bottle Wines

  3.9 – 236 reviews   • Wine store

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Last Bottle is your daily online purveyor of fine wines. As a member of our newsletter, we offer you one hand-picked wine per day until it sells out (often in hours) and ship it out right away. New day, new email, new wine. Always at incredible prices (30%-70% off retail). We’re not a wine club, there is no subscription — what you see is what you get.

Last Bottle Wines 94503

Related Web Results

Last Bottle Wines

… lastbottlewines.com. Last Bottle Wines. 255 Lombard Rd, Ste B. American Canyon, CA 94503. [email protected] · About last bottle Get the app Contact us.

Last Bottle | American Canyon CA – Facebook

Holiday Marathon. Dec 11–12. Wines flying, elves panicking, Santa thriving. We’ll be delivering non-stop goodies all day and all night …

Last Bottle, Inc. – LinkedIn

Wine, Winery, Beer, Olive Oil, Sake, Vineyard, Wine Group, Vino, Fine Wine, and Luxury. Locations. Primary. 255 Lombard Rd. Ste B. American Canyon, California …

Reviews

Mark Myers
Customer Service Rep Jerra form Last Bottle found a way to cancel and return a shipment already in progress, since I decided I didn’t want the wine as I ordered a different wine. I have ordered from Last Bottle many times and have found the wines amazing and priced incredibly low! I’ve had some of my best experiences purchasing their “blind” wines which they sell at deep discounts and tell you the rating and type and vintage but not the name of the wine.
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Christine Mack
I’ve been a Last Bottle member for about six months and have really enjoyed the experience. The wine selections are well-curated, the Marathon Sales are fun, and I’ve discovered some great bottles I wouldn’t have found otherwise.

I also want to give kudos to customer service. When I recently had an issue with a shipment, it was handled promptly and professionally with a full account credit. It was resolved exactly the way you hope a good wine club will handle things.

Great wines, fair pricing, and a company that stands behind what they sell. I’m happy to continue my membership and would absolutely recommend Last Bottle.
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Justin Basch
Love these guys. Great service, great product, can’t beat it! Have placed dozens of orders and have always been happy with how it goes down. Be sure to take advantage of the mystery bottles! Some companies lie and use that as a marketing ploy to sell you “average priced stuff” – but I’ve gotten mystery bottles that I think they undersold just how incredible the offer was!
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Morgan Englehardt
Too good to be true! Disappointing and bad customer service. I ordered during their wine marathon in August. It’s February 21st today, and I’ve yet to receive any of my wine. I’ve been in contact with customer service for months. I’ve contacted them via email and social media to no avail. Apparently I needed to pay more for the wines to get released which is totally fine and I was willing to. By the time they finally sent me an invoice months after me initially asking for help, the wines I “bought” are no longer available! Seems to me like they may have never even existed and now I’ve been issued a store credit. I doubt the store credit will amount to anything if I ever try to use it. I just want my money back and to love on with my life. Avoid shopping here and spend your money at a legitimate, locally owned business!
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Hugues de la Vergne
Extremely impressed by the prices and support I have received from Last Bottle. There was an issue with an order and Leslie contacted me and made it right. Extremely satisfied with the results and Last Bottle has a customer for life. Lately Last Bottle has been offering the best prices I have come across anywhere but nice to see the customer support is excellent as well.
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Ryan R
I have to admit that before this recent experience, I always thought that the customer service was subpar compared to other online wine stores that i shop. Earlier this month, it took over 1 week to get a response via the support email. I even emailed 3x and left 1 voicemail. Shortly after, I received an apology email from the Last Bottle President and reassurance that they were actively making improvements to their support system. My issue from February was resolved immediately after that.

Fast forward to about a week later, I reach out again via email regarding another topic. I got a response later that evening and even with some back-and-forth emails (very quick responses), it was all resolved within a day. I am so impressed! Thank you to Nick at Last Bottle for working with me and I really hope to continue seeing these improvements!
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Primo Levi
I have ordered from Last Bottle many times. They have some nice deals on pretty good wines. Until now, I have never had a problem. Presently, I made 2 orders on February 1 and 3. After waiting a week, and mindful of the weather in the east, I sent an email just asking when shipment can be expected. Having received no response, I sent another. Then I called and left a message. Nothing. I’m nearly 3 weeks since my orders and all I’m asking for is some indication about when I can shipment. Instead, I’m being ignored.
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Kaye Gallups
My first order went perfect. My second order took longer than expected. When I reached out, they gave me a tracking number and said it was going on the next truck. It took 2 weeks to get on a truck to only find they have me the tracking number for someone else’s order. And it took 2 more weeks for mine. Now I have orders pending from November 28th through January totaling over $740. I have sent 4 emails with no response. They have good prices but not worth this frustration. Just hoping to actually get my wine at this point.
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Tim Aloia
I’ve sent 2 emails to last bottle advising them that my last two deliveries arrived frozen. I have the wine sent to a FedEx hub Walgreens so I dont experience delivery issues. its been almost two weeks since I sent those emails and I have not received a response at all from last bottle. The wines arrived with the corks half way out of the bottle and others were completely open and empty. I would love a response to either email. I’ve been a customer of last bottle for several years and have never had an issue and have enjoyed our partnership. Hoping to get a response.
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Michel Ayer
Unfortunately, I must downgrade my previous 5-star review based on recent communications or rather lack there of from the customer service team. Multiple emails over several weeks have gone without reply. The great service that I praised below now seems to be a thing of the past. Perhaps Last Bottle Wines is too focused on the new version of their app and have forgotten about customers such as myself who have been there for nearly a decade. Hurts to write this update, but buyer be warned.

Great service from the customer care team at Last Bottle Wines. One of my shipments was lost in transit and the folks at LBW quickly and efficiently responded to my queries. Options for replacement bottles or credits were provided and communication throughout the process was superb. The lost package was not the fault of LBW (but rather the carrier) yet they still managed to provide a superb customer experience.
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