Local chain known for Cuban classics like ropa vieja & picadillo served in a hacienda-style setting.
Address and Contact Information
Address: 35 Iowa Ave, Colorado Springs, CO 80909
Phone: (719) 477-1157
Website: http://lacarretamexicantogo.com/
Menu Photos
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La Carreta Mexican Restaurant CO
La Carreta Mexican Restaurant: Home
La Carreta Mexican Restaurant • 3.7 (184) on OverlookMaps.com
Reviews
Very long wait times.
Only one server.
Children behind the bar servicing themselves.
Unattended children within the restaurant.
Foreign objects (paper) in the salsa (see pic).
Small portions; my order was partially stuffed with meat on the exterior of the shell, attempting to portray a full sized portion (see pic).
The items were not as described on menu, nor did they in any way replicate the pictures.
Service was slow and rarely checked on the customer.
Dirty silverware.
Very, very, dirty and disgusting bathroom.
This was a first-time customer experience and was not very impressive with their services.
Went back for the 7 seas soup! Look at all the seafood! Omfg so amazing
Old Review:
Amazing food! And the waitresses and owner always makes sure you are taken care of, they have the free chips and salsa, and the plates themselves are huge! I ordered the Carne asada and the size of my steak was massive, they definitely took care of me and I will be back for sure, they have great old style music playing too, great atmosphere, ty guys for an amazing meal
This is the servers response. Son of the owner. The lack of customer service is lacking so much at this place.
This is probably the worse place I have been with. Beginning with service, we came in and sat down for a party of about 12 of us. The place was empty. I asked the server what time happy hour started and he said “I don’t know there should be a bubble that says the time on the front of the menu” (there wasn’t). I ordered a house marg that was actually really good. We then ordered our dinner. Some one in my party ordered a molcajete. When it arrived, it was missing half of the items listed. When I politely asked the server he said “well we don’t serve it like that anymore”. Due to his really bad attitude towards me I asked for the manager. When I told her the server was extremely rude she said well I am the owner and that’s my son, I’ll scold him later. The item was removed from our ticket but the plate was incomplete and not all that great tasting. I asked for a second margarita. It was served in a very broken glass and even spilling through the cracks. I ask for another. Manager/mom literally pours it into a different glass and hands it back to me WITH GLASS IN THE DRINK. I told her I would not be drinking it and did not want another. It was still on my bill when the bill arrived. At this point I no longer wanted to complain so I did not tell them about the fact that my 2 year olds meal was undercooked. It was left untouched. I have been in this industry for 16 years and hardly ever write bad reviews but this was such a horrible experience. Ambiance was off. You can tell this is the reason why the place is so empty. After a $300+ bill we left dissatisfied and will never return.