Ruth S. Delgado
The servers were extremely nice and helpful.
The food looks very appealing, however when you bite into it, you get 80 percent breading.
… moreEvangelina B Valdez
Very disappointed. NEVER going back, go if you want to be talked down to by the cashier.
We ordered two sushi rolls (paid $28) and were only given one set of sauces (spicy mayo, red sauce, and soy sauce). Went back to ask for other set of sauces for second roll i paid for and the guy says “you know you can just ask for them right?, here I’ll EVEN give you two” Gee thanks, maybe include them how you should have in the first place, or is management asking yall to skimp on stuff?
Watch how they make the sushi’s, look how I got the Chester Roll
Go if you want to get scammed
… moreMel45 Na81
When I was waiting to order the two team members we’re talking to a man who wasn’t a customer while I was ignored for about 3-5 minutes. While the food was okay I noticed there was only two team members that I could see for the service I received there should have been more people on shift. This led to a mistake in food safety as a staple landed on my food thankfully I did not consume it. I was genuinely surprised since the box with general Tori and rice is my go-to safe to say I will never eat here again. I suggest having more people on shift to make sure customers have an excellent experience. I also suggest reviewing food safety practices as well as hygiene because if I got a staple imagine what else could your food be contaminated with.
… morestephan nieto
Ordered through drive through on Feb 25th, waited like 30 mins, and still very disappointed. I paid $21 for a combo roll with 1 side. I thought at that price the sushi would be a generous size and a full 12 pieces. Well I got about 8 pieces small as hell and the side of lo mein tasted bland. Kurai sushi buffet is not only cheaper but they actually give you a better portion and aa far as quality I saw zero difference than kurai. Will never be coming back again and will continously tell everyone I know to never go back again.
… moreRene Perez
⭐️⭐️⭐️⭐️⭐️
Roberto provided outstanding service at Kumori. From the moment we arrived, he was friendly, attentive, and made sure everything was perfect. He was very knowledgeable about the menu, gave great recommendations, and checked in at just the right times without being intrusive. His positive attitude and professionalism really made our dining experience even better. Customer service like this makes you want to come back. Thank you, Roberto!
… moreRachelle Rausch
Overall the restaurant was okay. It is not like the traditional Kumori experience, possibly not even the same food grade. The food was mediocre at best. I’d gotten a good variety of food including the fuzu shrimp with white rice, the sunomono salad and a spicy tuna onigiri. The shrimp was DRENCHED in sauce that was overly sweet. The sunomono salad just tasted like plain sliced cucumbers instead of having that distinguishable sweetness from traditional rice vinegar and sugar combinations. The onigiri was tasted okay but the rice was somewhat dry. Unfortunately, I wouldn’t come back here or recommend it to others. Save your money or go to the actual kumori restaurant instead.
… moreFernZ
Roberto was excellent and well knowledgeable in the food options and even let us try it before we purchased. The tempura on the shrimp and sesame chicken was perfect. 4 stars for the atmosphere due to being in the mall and not Kumori’s fault.
… moreMatthew Neie
First time eating at this place in the mall. Really liked it! Food was very tasty, tried the General Chow and Hunan chicken! Both were very good! Juan helped us out and was very helpful and attentive! Great customer service! Highly recommend!!
… moreMichelle Lynn
Roberto was very nice & explained to me what they offered and how much they were going to cost. He allowed me to sample different dishes they had it helped me decide what to eat for lunch! I got a plate with fried rice & Sweet Chili Chicken! Thank you Roberto!!
… moreHeron
Roberto was the Goat! Literally the best customer service Ive had in a LONG TIME! Super attentive and let us try a sample and convince us!
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