Case White
The donut I got tasted more like a cake I can see why this place is always packed to the brim you can earn points toward your next visit with the krispy kreme app as well. It is cool to watch the donuts being made to. My only compliant is I ate it in the store yet it was cold before I got it find a way to keep them warm please I should take star off for that but won’t unless it keeps happening paying a 1.09 for a cold donut is not good
… moreRenee Stuart
Went to Krispy Kreme in Cape Girardeau today around 1 had a coupon code for a free dozen glazed doughnuts ordered a specialty dozen to go with it paid with a hundred dollar bill the cashier looked at it to ensure it was real and only gave back change for a fifty dollar bill didn’t count the money back didn’t ensure we had our receipt. Cashier is a thief today
… moreJerry A
The black girl that wears a red coat had TERRIBLE customer service, she dropped my change and not apologized or give me a chance to gather my stuff before shutting the window in my face and walked off. We’ll never come to this location again. She needs to find another job.
… moreSami Sam (Sami)
They do not honor hot light. With the light on they told me I had to purchase half of them to get the other half free with all kids with me in drive thru saying they dont care what krispy krene standard is. I was purchasing coffee with it.
… moreamy beegle
They could here me so I spoke up, got to the window apologized if they thought I was yelling. They served us doughnuts. My drink however was missing the drizzle and they gave me a wooden stirrer I assume instead of a straw.
… moreClarissa Richardet
Fantastic service the lady in the drive thru was so nice. Who doesn’t like Krispy Kreme lol
… moreShawn Renae Scott
If I could give negative stars I would. I called 24 hours before going to order , and was told I didn’t need to preorder or prepay just come in, or through the drive thru, they always had the particular box I was asking for. So I just go, first thing in the morning. And nope they do not have them can they make a substitution. No my pregnant daughter asked for that box specifically! Or I could drive an hour away and get them ! Seriously. Why couldn’t you just take my order and payment yesterday so they’d be there . Terrible customer service
… moreJamie F
The quality of the donuts at this Krispy Kreme seems to keep declining with each of my visits. On my past couple visits some of the donuts were hard and stale. And now it seems as though they are getting more and more chintzy with the amount of icing and filling. Like the icing doesn’t cover the whole donut like it used to. Most of the employees are nice so that’s a plus. Maybe I just have bad luck or bad timing. I’m sure I’ll still give them another chance in the future.
… moreJanet Ducoeur
Went to drive thru and was informed there was a 4 min wait for the apple fritter I wanted. Didn’t have time to wait so trying to decide on a different item and a princess , not sure last name, came on and was rude and impatient. I will not be back !! I went to dunking donut and they were very polite .
… moreBrooklyn Hyatt
Enjoyed the atmosphere and polite staff! I just wish that my donut with a filling had a little more! Other than that great place!
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