

At KPOT Korean BBQ & Hot Pot, we blend the rich culinary traditions of Korean BBQ and Hot Pot into an unforgettable experiential dining experience. Whether you’re gathering with family, catching up with friends, or celebrating a special occasion, our restaurant offers something for everyone—delicious food, a fun atmosphere, and a hands-on, all-you-can-eat dining adventure unlike any other. Last seating is an hour before closing.
Address and Contact Information
Address: 2312 E Parker Rd, Jonesboro, AR 72404
Phone: (870) 336-3690
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Jonesboro, AR – KPOT
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KPOT: The Best Korean BBQ and Hot Pot
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Reviews
Second, the short-staff is not a customer fault, you guys claims that there is party going on, but we paid the same amount to have dinner, the serving speed and attention to our table is terrible
Third, waiting time for order is long, and it counted as eating time of customer, actual wait is 12 mins for the first 2 dishes, and 8 more mins for the rest of simple order… and we sit there waiting nearly 30 mins for the first dish to be served, you guys think that normal?
Forth, look at the grill, its black and no-one pay attention enough to change it, and i asked for 4 times, to 4 different staffs and only 1 truly listen and change the grill.
This is a terrible experience, previous time its not that bad guys!
When we first walked in the host/manager was super friendly. We sat to the side to wait to be seated it took a good 6-10 minutes for us to get sat they were fairly busy and had a birthday happening. Definitely not a bad sitting time with everything they had going on.
Well we got sat and our server Jacob came over a few minutes later to explain how the systems were down and that this experience will be a-little different from normal flow of things which we were ok and understanding about. He did a wonderful job explaining the menu to us and helped guide us through ordering. Communication was impeccable and we greatly appreciated the help.
Unfortunately afterwards it went down hill. (this was our personal experience). He gave us our drinks and we never saw him again except one time after the manager/host came and refilled my empty drink I had for over 10 minutes. By this time a lot of tables around us had left. We sat for 40 minutes total (keep in mind in this time a server stopped and asked us who our server was and told us she’ll get him for us and he still didn’t show for 20 minutes of that) whenever he finally came back I had asked for a box for my cousins food and the check. (After being a server I love seeing itemized checks and had asked for one) well turns out you have to pay 7.50 for a Togo container which isn’t his fault but very much at this time was like “well no it’ll be fine” and he said “well we will wait for her to get out the bathroom to see”.. so then I just say go ahead and get that box for her and my check please. We drove out 2 hours to try this place and we had errands to run and I just needed to leave.
Well he leaves and comes back without the itemized ticket ok whatever I have my card out ready to pay he pours her soup in the container she comes back to the table he then goes to get the check and then leaves for another 15 minutes. Me and my cousin watched him help everyone around us and avoid our table. When he finally comes back the manager is behind him he then informs me that I pay off his tablet and I never got that itemized receipt so he left for no reason and held us there longer to bring the manager who then asked us about our experience when he walked away for my receipt. I was honest and the service sucked we saw her walk past us more than he ever did our entire time there.
She followed us out and took a percent off my meal after I told her it wasn’t necessary. I didn’t want anything free I just wanted a good dining service. And before you ask yes he still got tipped from me. Not because I think he deserved it but bc I gave him the benefit of the doubt that it was just a bad day for him.
I’m not sure if it was just a bad day because of the systems or what but it’s very unfortunate having a dining service like this. With all the being said I’m by no means trying to bash anyone. And truly hope it was a one time thing to happen. Overall the food itself was good quality.