Address and Contact Information
Address: 720 N Charleston Ave, Fort Meade, FL 33841
Phone: (863) 285-6072
Website: https://www.kikisegghouse.com/
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Fort Meade, FL 33841 (Menu & Order Online) – Kiki’s Egg House
Reviews
The hostess was friendly and sat us promptly. It was a small table for 2, seated next to a larger family, too close. The server came to get our drink order. After we received the drinks we started the order. So my husband ordered his breakfast, which he said was good. The toast comes buttered, so if you don’t want it, tell them ahead of time. He didn’t know this. I ordered the pork chop sandwich that comes with fries , and coleslaw or soup unless you’d like to pay $1 up-charge for another side. So… I asked for the fries and said that I would like to pay the up-charge for okra instead of coleslaw or soup. I was then told several times that, that is only for the fries, the coleslaw and soup are complimentary. If coleslaw and soup were complimentary, you would be out of those items. And giving away food is not something you do in the restaurant business. It clearly states additional charge for a different side. She then says, so you want to add okra to your meal. I said no, I would like to substitute the okra for the up-charge for the coleslaw or soup.
( I do not like coleslaw and it’s 85* outside, it’s too hot for that.) She then says again that’s only for the fries and. I told her just the sandwich and the fries then. Photos will be posted. Fix the clerical error or the staff’s error please.
We received our food, which was pretty good. The dining area is L shaped. Hostess in the middle, odd coming in behind her. They have one stall restrooms. The decor is chickens and roosters. The layout itself could use an update. The Hostess and Kitchen did their job!!! As a server ( Me ) you do your best to bring back customers not be confrontational. Myself, if my customers had questions or concerns I would have went above and beyond to make sure that they were taken care of. Speak with the manager to make sure that myself ( server) understood the menu correctly. If so , then perhaps the manager would allow the up-charge as stated on the menu. Instead of being confrontational. And making sure that they knew that I ( server) was right. Seriously folks, this young lady needs better customer service skills. She’d make more money and she’d make your business stand out with a friendly personality and use an up sales attitude to make you more money. If we’re back in the area passing through, we MIGHT give you another try. The food was good and the hostess did her job!