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Visit your local KFC® at 680 East Horizon Drive for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 680 E Horizon Dr, Henderson, NV 89015
Phone: (702) 293-1982
Website: https://locations.kfc.com/nv/henderson/680-east-horizon-drive
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Reviews
omnipresent original
One of our favorite kfc’s in town they make it so good here 10/10 service
… moreJohn in NV
Hadn’t eaten KFC in a couple years, came in today to try the $20 fill up box. It’s a good deal, 4 prices of fried chicken (one of each part), 12 chicken nuggets, seasoned fries, 4 biscuits and your choice of 4 sauces. For two grown men, it was enough to fill us up, but not sure it would feed much more. We did app order and it’s nice they have a reserved parking just for pick up by the front door. This can be a busy area with the drive through Starbucks next to it. Customer service was good and the food was decent. I don’t think I could it on a regular basis but as a one or twice a year meal, it’s a decent treat.
… moreRachel
The food from this location is always on point and the staff apologizing for not getting right to you. However, the two times I’ve ordered family meals here, once as a walk-in and yesterday as an online order, I have had to wait up to 30 additional minutes for my order.
The crew is working hard, they are kind, but the ordering system is flawed. The part I do not like is the online portal will say your order is ready, but when you go in, it is not ready. In my case, no where near ready, as I watch drive thru customers and kiosk orders moving ahead before my order is fulfilled.
I feel like every single business needs to take notes from Chik Fil A. That combo us business model values fast food without compromise to quality or your sanity if you’ve waited too long to eat and want to gnaw an employees arm off.
Long story short. 🙂
If you chose this location, your food will most likely be fresh, piping hot and you will l be treated kindly, but don’t expect it to be fast. For your sanity and for those waiting around you, as I witnessed a severe melt down the first time this happened about a year ago by a customer, and yesterday a milder one.
When people are irritated, they say and do things they don’t mean, and in a moment of heat, they may do things that they’ll later regret.
That’s the hardest part for me and why now I’ll have trouble going back. It’s like playing Russian Roulette with a hungry crowd and I’m unwilling, afraid even to witness what another outburst may look like. Dangerous!
My suggestion, if corporate ever takes a moment to look these types of things over, figure this problem out. Complete a time study, sit in on this process. You have a bottle neck issue that is not resolving itself and if let unattended, will continue to bring the worst out of people.
… moreThe crew is working hard, they are kind, but the ordering system is flawed. The part I do not like is the online portal will say your order is ready, but when you go in, it is not ready. In my case, no where near ready, as I watch drive thru customers and kiosk orders moving ahead before my order is fulfilled.
I feel like every single business needs to take notes from Chik Fil A. That combo us business model values fast food without compromise to quality or your sanity if you’ve waited too long to eat and want to gnaw an employees arm off.
Long story short. 🙂
If you chose this location, your food will most likely be fresh, piping hot and you will l be treated kindly, but don’t expect it to be fast. For your sanity and for those waiting around you, as I witnessed a severe melt down the first time this happened about a year ago by a customer, and yesterday a milder one.
When people are irritated, they say and do things they don’t mean, and in a moment of heat, they may do things that they’ll later regret.
That’s the hardest part for me and why now I’ll have trouble going back. It’s like playing Russian Roulette with a hungry crowd and I’m unwilling, afraid even to witness what another outburst may look like. Dangerous!
My suggestion, if corporate ever takes a moment to look these types of things over, figure this problem out. Complete a time study, sit in on this process. You have a bottle neck issue that is not resolving itself and if let unattended, will continue to bring the worst out of people.
Robert
This looks cation is really busy so the workers are under a lot stress but the do a great job. The service can be a bit slow because of how much they have to do during busy times.
They have always done a great job getting me all my items and keeping the food consistent. I don’t mind waiting since the food is hot and not sitting staged for a long time.
… moreThey have always done a great job getting me all my items and keeping the food consistent. I don’t mind waiting since the food is hot and not sitting staged for a long time.
Robert Pursell
Worst experience I have ever had with KFC.
Location: 680 East Horizon Dr, Henderson, NV 89015
Waited in the drive through line for over 35-
40 mins and by the time I got up to the window the staff member informed me he had to place me on hold, 12 mins later still with no service/order, I asked “is someone still there” and the staff member running the drive through said “yes” however, we are very behind on our orders and it will take at least 20-30 mins until I can take your order. I informed then that everyone behind me waiting to place their order is leaving and I am leaving myself especially if I am going to have to wait that long.
Whoever was running the drive through they displayed poor customer service and were very unprofessional.
This KFC location I will never be coming back to, as for some reason there is always a delay with getting your order but this time was more than the typical 10 mins wait.
If this is a franchised own location then I highly recommend you provide customer service training to your staff because this was an “unsat” experience for all the customers that came through the drive through on Sunday (11/02) evening from 5:00 – 5:45 pm, resulting in everyone leaving due to terrible customer service, and no order/food.
… moreLocation: 680 East Horizon Dr, Henderson, NV 89015
Waited in the drive through line for over 35-
40 mins and by the time I got up to the window the staff member informed me he had to place me on hold, 12 mins later still with no service/order, I asked “is someone still there” and the staff member running the drive through said “yes” however, we are very behind on our orders and it will take at least 20-30 mins until I can take your order. I informed then that everyone behind me waiting to place their order is leaving and I am leaving myself especially if I am going to have to wait that long.
Whoever was running the drive through they displayed poor customer service and were very unprofessional.
This KFC location I will never be coming back to, as for some reason there is always a delay with getting your order but this time was more than the typical 10 mins wait.
If this is a franchised own location then I highly recommend you provide customer service training to your staff because this was an “unsat” experience for all the customers that came through the drive through on Sunday (11/02) evening from 5:00 – 5:45 pm, resulting in everyone leaving due to terrible customer service, and no order/food.
Farzaneh Mistry
This location is nasty. The counter top by the drinks was very dirty. The girl went to load up the lids but didn’t even care to clean it up. The bathrooms are disgusting. The smell from the bathrooms linger inside the store. As soon as you walk in, you can smell it. My Son tried to go in the bathroom and immediately closed the door because it stuck so bad. You can tell that the workers don’t care. Night shift are guys and the service is super slow. I guess it’s because there’s only 2 people working and managing the drive through as well as the walk ins. I will not return to this location.
… morePaul C.
I’m sorry to say I cannot support this franchisee as they seem to be cheapo to the Max. Of course things are competitive and it’s very hard to run a franchise with the profit these days but the extent that they go is too extreme. I’m sorry. they get nasty when requesting any substitution, and when I used the KFC app and used a promo, they must have “deliberately” forgotten to give me the extra sauce packets I paid $0.25 extra for. This is one of the places that I feel with dilute their sodas with water and skimp on giving extra napkins or free condiments. I am staying away and this place should be reported to corporate.
Update 3/2026: Update: Maybe this location franchise owner listened to customer complaints or read my review, or maybe under new ownership. I have seen an improvement in the quality of their food. I also am able to select my side order now when I order the “Taste of KFC 2 Piece Deal” (usually there were no substitutions allowed, and all I got as a side were the overly salty mashed potatoes). Anyways, I am happy and I will frequent this location more often.
… moreUpdate 3/2026: Update: Maybe this location franchise owner listened to customer complaints or read my review, or maybe under new ownership. I have seen an improvement in the quality of their food. I also am able to select my side order now when I order the “Taste of KFC 2 Piece Deal” (usually there were no substitutions allowed, and all I got as a side were the overly salty mashed potatoes). Anyways, I am happy and I will frequent this location more often.
John Viramontes
this place is disgusting inside
I did an online order arrived to pick up. I got told there is no chicken that I have to wait about 15 minutes and then after the chicken is ready I get told they don’t have biscuits that it’s going to be 20 minute wait. And I also order a cake and that thing tasted like it’s been sitting out all day
… moreI did an online order arrived to pick up. I got told there is no chicken that I have to wait about 15 minutes and then after the chicken is ready I get told they don’t have biscuits that it’s going to be 20 minute wait. And I also order a cake and that thing tasted like it’s been sitting out all day
Keshia
They purposely played in my food. I got the famous bowl and instead of giving me what I paid for, they broke my chicken up to little pieces, had me waiting outside for almost 10 minutes, handed me my food, ran back inside and turned off the lights. You don’t play with people money
… moreCarolina Ferrari
I pay extra to get 2 extra breast. I got 2 extra legs. Combo comes with 2 large sides, the mased potato bowl is half full.
… more