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Visit your local KFC® at 1523 Dumas Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 1523 S Dumas Ave, Dumas, TX 79029
Phone: (806) 935-4663
Website: https://locations.kfc.com/tx/dumas/1523-dumas-avenue
Order and Reservations
Order: Order online
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Reviews
Anonymous
Horrible Staff rude manager and CSRS.. cold food delayed services and rude Customer Service… Dirty Tables food on floor someone should recommend more inspections!!! Absolutely garbage!!!!!
… moreangelica delarosa
I placed an online order to be picked up at 7:30pm
I live 30 minutes away from town when I arrived to pick up my order they pulled me forward to wait 20 more minutes. I order a large 16pc family meal.
They only handed me one bag that was heavy I didn’t check the order I should have I was mad at myself for not doing that I drove home to have dinner with my family that’s when we realized there was no chicken only mash potatoes the store was closed by then we ended up skipping dinner . I called the store 13 times the following day (today) before anyone answered and asked if I could get a refund and they said no that I could get the chicken only I drove back to town keep in mind it is a whole hour to get there and back to my house for the manager to tell me that he was only giving me the chicken because he was being nice but he could take it back without a problem they didn’t remake my whole order idk if they were expecting for me to eat the sides from a day before with fresh chicken because they never handed to me. They were trying say as if I was lying if I was they shouldn’t have gave me the chicken idk if they gave it to another car or they simply forgot it I would have appreciated a nice apology that I never got . Never had an issue with this location until today I will not be going back.
I know how the restaurant industry works and I know that mistakes happen but they can be fixed he could also have giving me a refund on the order he chose not to and he has not apologetic at all .
… moreI live 30 minutes away from town when I arrived to pick up my order they pulled me forward to wait 20 more minutes. I order a large 16pc family meal.
They only handed me one bag that was heavy I didn’t check the order I should have I was mad at myself for not doing that I drove home to have dinner with my family that’s when we realized there was no chicken only mash potatoes the store was closed by then we ended up skipping dinner . I called the store 13 times the following day (today) before anyone answered and asked if I could get a refund and they said no that I could get the chicken only I drove back to town keep in mind it is a whole hour to get there and back to my house for the manager to tell me that he was only giving me the chicken because he was being nice but he could take it back without a problem they didn’t remake my whole order idk if they were expecting for me to eat the sides from a day before with fresh chicken because they never handed to me. They were trying say as if I was lying if I was they shouldn’t have gave me the chicken idk if they gave it to another car or they simply forgot it I would have appreciated a nice apology that I never got . Never had an issue with this location until today I will not be going back.
I know how the restaurant industry works and I know that mistakes happen but they can be fixed he could also have giving me a refund on the order he chose not to and he has not apologetic at all .
danny borunda
They make you wait and wait to order without saying anything. And when you ask what’s the hold up they say just to wait longer since they’re backed up. I was the only car in the drive thru. And no people inside
… moredavid cleaver
I was able to get my order quickly and the food was fine.
… moreKrystal Vigil
No costumer service , do not help you leave you standing there waiting and don’t take your order, we go to leave and the boy working locks the door!!!
… moreMarceita Dorsey
Utterly disgusted. We waited for 20 minutes I line to place an order, but drive through was obviously prioritized. We won’t be back. The chicken place down the road was faster and nicer.
… moreElizabeth h
Ate at the KFC in Dumas, Texas. Deshaun and his manager Chris are awesome. The service was great. They were very pleasant and funny and really seemed to enjoy their job. The food was nice and hot. I can’t say enough for how they made us feel, like we mattered. A lady that didn’t speak English came in and Chris did everything he could to make sure she got what she wanted. Again we were extremely pleased. Thank you
… moreTammy Sundberg
The food was fresh and tasty. The manger made a great learning experience for my kids as she stormed around barking at staff. She set the whole mood for the restaurant. No one likes to work in a negative work place. She should be trained better or replaced.
… moreBrenda Robles
This is honestly the worst customer service I’ve had. Not only did they make the order wrong but when call to let them know of the mistake all I got was “people make mistakes” not even a sorry the order was made wrong, nothing! There were not in a rush since at the time we order it’s was only us thru the drive, not excuse to miss a large item of the order. Definitely needs improvement in customer service, and y’all need to check what the order is and make sure EVERY item is in the bag before handing to customer.
… moreTeresa Lombrana
BS service, The management here sucks….I was in the drive thru for more than 10min at the speaker, waiting for someone to take my order…I said hello three times and no one ever answered me…when will the owner start reading these reviews and realize he has an issue with this store…If I could rate this lower than a one star I would!! I’m sorry but working fast food is not that hard…I’m sure most people have worked at fast food at one time or another…Like I said poor leadership at this establishment!!!
… more